Guests
All properties in San Sebastian, Basque Country, Spain

Mercure San Sebastian Monte Igueldo

4-star hotel in San Sebastian with 2 restaurants and 2 bars/lounges

  • Free WiFi and free parking
From
€135

Image gallery

  • Pool
  • Pool
  • Privilege, Room, 1 Double Bed, View - Beach/Ocean View
  • Privilege, Room, 1 Double Bed, View - Balcony View
  • Pool
Pool. Image 1 of 67.
1 / 67Pool
Paseo del Faro 134, San Sebastian, 20008, Spain
8.4.Very Good.
  • The worst welcome I experienced. We had a little girl with us who wanted to make a nap…

    Jul 15, 2020

  • Hôtel pas réellement situé proche de la plage Absence de dentifrice dans la chambre

    Aug 23, 2019

See all 183 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain), ALLSAFE (Accor Hotels), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 123 smoke-free guestrooms
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Seasonal outdoor pool
  • Childcare

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities

What’s around

  • Monte Igueldo - 2 min walk
  • Ondarreta Beach - 26 min walk
  • El Peine de los Vientos - 31 min walk
  • Loretopea - 34 min walk
  • Concha Promenade - 34 min walk
  • Miramar Palace - 35 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Privilege, Room, 1 Double Bed, Balcony, View
  • Privilege, Room, 1 Double Bed, View
  • Standard Room, 1 Twin Bed
  • Standard Room, 2 Twin Beds, Mountain View
  • Standard Room, 2 Twin Beds, Sea View
  • Standard Room, 3 Twin Beds

What’s around

Landmarks

  • Monte Igueldo - 2 min walk
  • Ondarreta Beach - 26 min walk
  • El Peine de los Vientos - 31 min walk
  • Loretopea - 34 min walk
  • Concha Promenade - 34 min walk
  • Miramar Palace - 35 min walk
  • Concha Beach - 36 min walk
  • Parque Aiete - 2.5 mi / 4 km
  • Cathedral of the Good Shepherd - 2.7 mi / 4.3 km
  • Alderdi-Eder Park - 2.7 mi / 4.4 km
  • San Sebastian City Hall - 2.8 mi / 4.5 km

Getting around

  • Bilbao Airport (BIO) - 64 min drive
  • San Sebastian (EAS) - 33 min drive
  • Biarritz (BIQ-Pays Basque) - 38 min drive
  • San Sebastian Amara Station - 7 min drive
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 8 min drive
  • Donostia-San Sebastián Station - 8 min drive
map
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Paseo del Faro 134, San Sebastian, 20008, Spain

At a glance

Hotel size

  • This hotel has 123 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • Free use of nearby fitness center

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El Torreon - This restaurant specializes in Basque cuisine and serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • RV/bus/truck parking is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 10 AM to 9 PM
  • The seasonal pool is open from July to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Mercure San Sebastian Monte Igueldo Hotel
  • Mercure Monte Igueldo Hotel
  • Mercure Monte Igueldo
  • Mercure San Sebastian Monte Igueldo Hotel
  • Mercure San Sebastian Monte Igueldo San Sebastian
  • Mercure San Sebastian Monte Igueldo Hotel San Sebastian

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure San Sebastian Monte Igueldo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 10 AM to 9 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring Basque cuisine. Nearby restaurants include Cafetería Branka (2.1 mi), Caffè Terzi (2.2 mi), and Abakando (2.3 mi).
  • No, this hotel doesn't have a casino, but Casino Kursaal (8-min drive) is nearby.
  • Mercure San Sebastian Monte Igueldo has 2 bars and a seasonal outdoor pool.
8.4.Very Good.
  • 8.0.Very Good

    Anyway

    Lovelly place. But the personnel did not suprise me actually i whose ignored acouple of times at the bar dont know why!

    Gemma, 1 night business trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic views, great stay

    Location is unbeatable, but staff is also very friendly and accommodating. We asked to check out a bit later and they made no fuss even though they were fully booked for the next night and obviously very busy. However, the swimming pool closes before sunset which is a shame, considering it has great views in that direction (as opposed to the rest of the hotel looking out mostly on the bay).

    1 night trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great views lovely staff

    Fabulous views and pool. Bar terrace and restaurant beautiful with amazing views over bay. Room was great but needed attention. The wallpaper was detaching from the wall by the door out on to the balcony. High quality toiletries in room and lovely big towels. But bizarrely only one socket on one side of the bed and none on the other. Not great for modern life as everyone has phones and iPads needing to be charged.

    Julie, 3 night trip, Sep 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location and view are wonderful. Excellent service and because of the season very reasonable prices.

    Jorge&Blanca, 2 night family trip, Nov 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Recommended

    Good hotel, things a little bit dated but location and staff were awesome

    Miguel, 1 night trip, Oct 26, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Paper-thin walls and uncomfortable beds

    Stayed here for 2 nights, and I could not stand the noise. We could hear everything going on the room next to us, the stairway to the other side of us, the room upstairs, and any activity in the hallway - it was a surround sound of unwanted noise. If we could understand the language, we would've been able to hear what the people in the room next to us were saying. Housekeeping sounded like they were remodeling the entire room above us at 9am when we were trying to sleep in a little - vacuuming and dragging furniture all around the room (why???). The beds (2 twins pushed together to make 1 double bed) felt like a spring mattress from a pull out couch. Super uncomfortable, and not what I expected from a 4-star hotel. It seems like this hotel was once amazing, and now it's just way past its heyday.

    2 night trip, Oct 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Property needs to be refreshed. Carpet & furniture are old. Great view.

    4 night romance trip, Oct 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic Views , Great staff . One of the front desk clerks Oscar Garcia was amazing. The protests in San Sebastián disrupted public transport and when our taxi to train station. Failed to show because of blocked streets , he took us in his own can to make we made our train. Above and beyond!!!

    Keith, 4 night romance trip, Oct 14, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The charger was away from the bed...nowhere to support the phone or items that required charging. The swimming pool was closed. Despite being 26 degrees at night, the staff refused to put on the air conditioning system. The room was next to the lift and all I could here were the bells to the lift.

    2 night trip with friends, Oct 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The view from the hotel is unique. The fact that a historic Tivoli park was a part of it and the funicular railway built 1912 still working well and it took only few minutes to go to the beach.

    Erling, 11 night family trip, Oct 8, 2019

    Verified Expedia guest review

See all 183 reviews