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All properties in Flores, Peten, Guatemala
1 room, 2 adults

Hotel Santana

3-star3 stars
Calle 30 de Junio, Flores, Peten, Guatemala

Flores beach hotel with outdoor pool and restaurant
  • Free WiFi
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Restrictions related to your trip

Guatemala may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Great view , location.large room., ,,,,,,,,,,,,,,,,Jan 29, 2020
  • We reserved the king bed room, the bed was comfortable, the pillows were very lumpy, the…Oct 5, 2019

Hotel Santana

from €54
  • Standard Room, 1 King Bed
  • Standard Double Room, 3 Double Beds
  • Standard Double Room, 2 Double Beds

What’s around Hotel Santana

Landmarks

  • Flores Dock - 1 min walk
  • Lake Petén Itzá - 1 min walk
  • Las Guacamayas Biological Station - 6 min walk
  • Maya Mall - 11 min walk
  • Central Park - 12 min walk
  • Santa Barbara Island Museum - 38 min walk
  • Petencito Zoo - 39 min walk
  • Maya Biosphere Reserve - 14.9 mi / 23.9 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Guatemala may have travel restrictions in place, including self-quarantine, due to COVID-19.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1990
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe

Hotel Santana’s small print

Also known as

  • Hotel Santana Flores
  • Santana Flores
  • Hotel Santana Hotel
  • Hotel Santana Flores
  • Hotel Santana Hotel Flores

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Santana

  • Does Hotel Santana offer free cancellation for a full refund?
    Yes, Hotel Santana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Santana?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Santana?
    Sorry, there's no onsite parking at Hotel Santana.
  • Is there a pool at Hotel Santana?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Santana?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Santana?
    You can check in from 3 PM - midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Santana?
    Yes, there's an onsite restaurant. Nearby restaurants include Legumbres Mayas (3-min walk), La Villa del Chef (3-min walk), and Spanish Academy Dos Mundos (3-min walk).
  • What is there to do at Hotel Santana and nearby?
    Hotel Santana has an outdoor pool.

Recent reviews

Fabulous 8.6 From 32 reviews

Exceptional 10.0
Will be coming back again. Only did not like the outside party noise in the evening.
us1 night family trip
Exceptional 10.0
Great area!
Location is excellent! Good A.C. in the rooms which is great for the humid weather. Front desk customer service could be better. Restaurant food was good. WI FI is terrible!
Rogelio, us1 night family trip
Very Good 8.0
Clean, good location and friendly staff. There is a night clue across the street in front of hotel (same side as my room). So if loud music is a problem for you get a room facing the lake not the front of hotel.
ca1 night family trip
Exceptional 10.0
We were three women traveling together and had a nice, clean room with three double beds although not alot of extra space. We had a lovely balcony overlooking the lake and within walking distance to all there was to see. Tikal ruins were an hours drive and were amazing. Wifi was good in our room.
Leslee, us2 night trip with friends
Exceptional 10.0
Amazing little find.
This hotel is perfect location, large balconies. Would be suitable for families, couples, friends travelling together. Really good wifi. A cute little Italian restaurant overlooking the lake. Great find for a good price!
Katherine, ca1 night trip with friends
Very Good 8.0
Flores flower on the lake
We spent two nights, which allowed us to visit the Crater Azul one day, and then we were off to Tikal. This hotel is right on the island of Flores, and it is very convenient to restaurants, shops, and two ATM machines are just a couple of buildings away. The hotel has a nice restaurant and bar, that overlook the lake Peten Itza. The room was comfortable, and had a small balcony that also overlooked the lake. The staff were very friendly, and even made us a bag lunch (when we asked the night before) for our day trip, which was inexpensive. Lovely little colonial town, lots of cobblestone roads, and plenty of interesting things nearby. We visited an animal rescue sanctuary - which you can only get to by boat. Looked a jaguar right in the eye - wow! You can hire the boats just in front of the hotel on the lake. There is also a small museum on the little island closeby, which is worth a visit. Full of Mayan artifacts that were found in the lake. We felt very safe staying this this little hotel, and would recommend to other travelers.
Anne, us2 night romance trip
Very Good 8.0
Crowded room, nice location
The location of the hotel was nice - beautiful lakeside views. However, the room was tiny and crowded and the beds seemed very small (double beds).
Heather, us2 night family trip
Very Good 8.0
A nice place and location with friendly staff. 3-bed room was very crowded. No room for luggage. But the king size room my parents had was perfect.
Heather, us2 night family trip
Good 6.0
Pluses and minuses
The hotel itself is nice enough. The view of the lake is excellent, overlooking the promenade. However, during our booking, part of the booking stated free breakfast. When we asked the front desk about this, they said they were not sure and had to ask. We still were not given an answer until I went to the front desk and showed them my copy of the booking arrangements. Then we got our breakfast vouchers. Incidentally, the breakfast was very good. Now, we were there during Holy Week, so I knew there would be some mayhem. Away from the water, there is a disco across the street. I do not know how people on that side of the hotel could sleep. It was not a problem on the lake side. However, there was significant noise in the hallways by some of the people staying at the hotel. Also, beware that parking can be a real problem. We were lucky to find a place at all, but again, it was Holy Week.
Thomas, us1 night trip
Very Good 8.0
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Juan, es1 night trip with friends

Hotel Santana