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Hotel SANSEbay

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Studio Suite | View from room
Panoramic Apartment, Sea View | Living area | Flat-screen TV
Panoramic Apartment, Sea View | Living room | Flat-screen TV
View from room
Superior Apartment, 2 Bedrooms | Living room | Flat-screen TV

Overview of Hotel SANSEbay

VIP Access

Hotel SANSEbay

3.5 star property
Old Town San Sebastian hotel by sea

9.4/10 Exceptional

145 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Separate bedrooms
  • Laundry facilities
The price is €95
Price available on 15/12/2022
Calle mari 21, San Sebastián, 20003
Main amenities
  • Near the beach
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Airport shuttle
  • Communal living room
  • Front desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • In Old Town San Sebastian

Getting around

  • San Sebastian (EAS) - 27 min drive
  • Biarritz (BIQ-Pays Basque) - 45 min drive
  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 17 min walk
  • San Sebastian Amara Station - 18 min walk
  • Airport shuttle (surcharge)


  • Txoko - 2 min walk
  • Atari Gastroteka - 2 min walk
  • Capricciosa - 2 min walk
  • Casa Alcalde - 2 min walk
  • Aita Mari - 3 min walk

About this property

Hotel SANSEbay

A great choice for a stay in San Sebastián, Hotel SANSEbay offers an airport shuttle (available 24 hours). Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Fellow travellers say good things about the helpful staff and overall property condition.


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms


  • Check-in time from 3:00 PM until 10:30 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your passport after booking
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 30 per night)


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Hot springs nearby


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire


  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Spa services


  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include massages.


Bar Urgul – On-site bar.

Fees & policies

Optional extras

  • Breakfast costs between EUR 8 and EUR 20 for adults, and EUR 8 and EUR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 150.00 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge


  • Self-parking costs EUR 30 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

Does Hotel SANSEbay offer free cancellation for a full refund?
Yes, Hotel SANSEbay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel SANSEbay?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Hotel SANSEbay on 15 December 2022 start from €95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel SANSEbay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is parking offered on site at Hotel SANSEbay?
Yes. Self-parking costs EUR 30 per night.
Is an airport shuttle service offered by Hotel SANSEbay?
Yes, an airport shuttle is available. The charge is EUR 150.00 per vehicle.
What are the check-in and check-out times at Hotel SANSEbay?
You can check in from 3:00 PM - 10:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Hotel SANSEbay?
No, this hotel doesn't have a casino, but Casino Kursaal (4-min walk) is nearby.
What is there to do at Hotel SANSEbay and nearby?
Have fun with nearby activities such as boat tours, kayaking and powerboating. Additional recreation nearby includes hot springs and casino gaming. Hotel SANSEbay also has spa services.
Are there restaurants at or near Hotel SANSEbay?
Yes. Nearby restaurants include Ubarrechena (3-min walk), Juanito Kojua (3-min walk) and Raviolina (3-min walk).
What's the area around Hotel SANSEbay like?
Hotel SANSEbay is located on the boardwalk in Old Town San Sebastian, a short 4-minute walk from Bay of Biscay and 6 minutes' walk from Donostia-San Sebastian Aquarium. Travellers say that this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Lovely room, great experience.
Michael, 2-night family trip
Verified guest review

10/10 Exceptional

Lovely hotel with great staff in perfect location
Lovely hotel in a great location. We were welcomed with drinks, an introduction to San Sebastián and a room upgrade. The staff were really friendly and helpful. The room was stylish and comfortable. Having stayed in many hotels, this one stood out.
Melanie, 2-night trip
Verified guest review

10/10 Exceptional

Sheryl, 1-night trip with friends
Verified guest review

10/10 Exceptional

mark, 1-night trip
Verified guest review

10/10 Exceptional

Hope to be back!
Lovely service & hotel. Great location even with little walk from cab.
Barbara, 1-night family trip
Verified guest review

10/10 Exceptional

Robin L, 2-night trip
Verified guest review

10/10 Exceptional

This is a very nice hotel which is conveniently located and very comfortable. The staff was amazing - sending us video on how to drive to the property prior to our arrival, and providing us with welcome drinks and information about the places to visit upon arrival. They parked our car in the garage and brought it up whenever we needed to use it. The view from the room is spectacular.
WEI SHEN, 3-night trip
Verified guest review

2/10 Poor

Edward, 1-night trip
Verified guest review

10/10 Exceptional

People at the hotel are very friendly and provide good advice about place to go in Porto.
Sandra, 1-night trip
Verified guest review

10/10 Exceptional

Beautiful hotel, best check in experience I've had in a long time! Breakfast is expensive and room keeping could be more consistent in terms of items left. Fabulous location to visit the old town and only 10 minutes from the entrance to the beach. Will be back!
Clare, 3-night trip
Verified guest review