SereS Springs Resort & Spa Singakerta - CHSE Certified

Photo gallery for SereS Springs Resort & Spa Singakerta - CHSE Certified

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3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
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Overview of SereS Springs Resort & Spa Singakerta - CHSE Certified

VIP Access

SereS Springs Resort & Spa Singakerta - CHSE Certified

5.0 star property
Riverfront hotel with 2 restaurants, near Candi Tebing Jukut Paku

9.4/10 Exceptional

298 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Banjar Jukut Paku Singakerta, Ubud, 80571
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools and 6 spa tubs
  • Lazy river
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Ubud Monkey Forest - 31 min walk
  • Ubud Palace - 17 min drive
  • Sanur Beach - 47 min drive
  • Seminyak Square - 67 min drive
  • Eat Street - 67 min drive
  • Seminyak Beach - 71 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 65 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

About this property

SereS Springs Resort & Spa Singakerta - CHSE Certified

A great choice for a stay in Ubud, SereS Springs Resort & Spa Singakerta - CHSE Certified features a free kids' club and offers an airport shuttle (available 24 hours) for IDR 420000 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Mulberry Place, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a lazy river and a poolside bar. Fellow travellers like the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Free off-site parking nearby; booking required

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 5 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Mini golf
  • Lazy river
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes
  • Mini golf
  • Shopping
  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (431 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • 6 hot tubs
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

SereS Spa Sanctuary has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Mulberry Place – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Bell' Aria – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Caffe DarSini – This café specialises in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 302500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 420000 per vehicle (one way)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 500000.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Guests under 13 years old are not allowed in the fitness facility
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

SereS Springs Resort Spa Singakerta
SereS Springs Resort Spa Singakerta CHSE Certified
SereS Springs Resort & Spa Singakerta - CHSE Certified Ubud
SereS Springs Resort & Spa Singakerta - CHSE Certified Hotel

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Briana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Healing holiday
I really like the villa, it’s very clean and good maintenance and the staff is really amazing, helpfull and friendly. Definitely will come back to this place if we visit bali again
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel I’ve stayed at!
Our stay was perfect! I told them I was pregnant and dealing with a lot of morning sickness and they accommodated accordingly! We got tea and fruits every morning and transportation to anywhere! The people that work here are amazing and respond immediately to any requests! I can’t wait to come back!
Iman, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was the nicest hotel we stayed at in Bali, it was great!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

The people are very friendly & always willing to help. The property is kept very clean. Breakfast is amazing. I dont have anything bad to say about this place.
Uchenna, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing service! The staff was on top of every need. Beautiful space. Great location. Easy to get transportation into Ubud and back. Orbitz photos are a bit deceiving when it comes to the room. Images show the delux rooms. I chose this hotel because of the bath tub and view when I arrived I was so sad to not have a bath tub. The manager was kind enough to upgrade me at no charge the next day. Beautiful yoga space. The Balinese offerring and dance was fun to try. I really enjoyed the pool and natural springs. Amazing views! Best reception service I have yet to experience in my travels. They truly male youbfeel special by remembering your name and offerring warm welcomes each time you walk through the door. Definitely glad I did the Ayuveda and Balinese massage treatments. Beautiful and will hopefully be back for a future retreat.
Priscilla, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Luxury and relax
The hotel room is superb & luxury with good view. Staff are well trained and friendly. Very serene and quiet place, distance to town is a bit inconvenience but shuttle provided
Lay Hua, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The property is beautiful. Service could be improved. Hotel advertised yoga on Tuesday's at 4. I checked the day before and day of then was told it was not happening. This was disappointing. Other than that everything was quite nice. Overall I would return.
JJ, 2-night romance trip
Verified Expedia guest review