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Senses Riviera Maya by Artisan - All Inclusive - Adults Only

4-star4 stars
Carretera Chetumal-Cancún 307Fracc. Playa Paraiso, Playa del CarmenQROO77710MexicoGreat location! See map

Beachfront resort in Playa del Carmen with outdoor pool, restaurant
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Stayed as a couple here for 7 days. It was gorgeous. The rooms are all great, with…Mar 1, 2018
  • We loved our stay at the Senses hotel. It is situated in a beautiful place, however very…Feb 24, 2018
224See all 224 reviews
From 360 reviewsTripAdvisor Traveller Rating

Senses Riviera Maya by Artisan - All Inclusive - Adults Only

from €227
  • Deluxe Suite, Oceanfront
  • Master Suite Oceanfront
  • Honeymoon Suite, 1 King Bed, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 38 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Yoga classes/instruction on site
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 2015
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private pool
  • In-room massage available
  • Balcony or patio
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
Be entertained
  • 60-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Kitchenette
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).


Onsite venue - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Senses Riviera Maya by Artisan - All Inclusive - Adults Only’s small print

Also known as

  • Senses Riviera Maya Artisan Resort Playa del Carmen
  • Senses Riviera Maya Artisan Resort
  • Senses Riviera Maya Artisan Playa del Carmen
  • Senses Riviera Maya Artisan
  • Senses Riviera Maya By Artisan Playa Paraiso Mexico


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 1.13 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Senses Riviera Maya by Artisan - All Inclusive - Adults Only


  • On the beach
  • El Manglar Golf Course - 13 min walk
  • El Camaleon Golf Club - 9.1 mi / 14.7 km
  • Maroma Beach - 5.2 mi / 8.3 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 7.8 mi / 12.5 km
  • Tres Rios Ecopark - 9.7 mi / 15.7 km
  • Puerto Morelos Town Square - 10.1 mi / 16.2 km
  • San Jose Catholic Parish - 10.1 mi / 16.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Free self parking

Recent reviews

Fabulous 8.6 From 224 reviews

Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Very Good8.0
An oasis in a crazy land
Very small. Intimate hotel with limited activity but a gorgeous setting and friendly staff. We loved it.
Trevor, us1 night trip
Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Great stay!
We would highly recommend Senses for a romantic getaway or relaxing stay. If you're looking for lots of activities or variety, look elsewhere, but for comfort, good food, relaxation, friendly staff, comfortable amenities, and a good value, definitely go to Senses.
Chris, us4 night trip
Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Room View Is Amazing
The oceanfront rooms made for an incredible view. The best sunsets I have ever experienced. There is only one restaurant and if you don't mind green and poblano peppers and ham then you would be fine. It is the same menu on five nights out of seven and the overall food, even the Mexican dishes, is mediocre. Take the free shuttle to Playa del Carmen and eat just off of fifth street where locals eat and you won't pay that much and the food will be much better. The rooms were huge and everything was nicely placed but the humidity seeped in through the glass doors to the balcony making everything sticky. We had papers in our room that curled because of the humidity. The thermostat was locked so you couldn't turn up the air, but it would not have helped, we don't think. Because of the humidity, the (very old) pillows smelled musty and the sheets clammy. There is no entertainment or workout room or spa, but you can get a message on your balcony. There isn't a beach, but we never had to fight for a chair by the pool. The infinity pool is great and overlooks the ocean. A long weekend is perfect at this resort, any longer (we stayed a week) you might start to get bored. Because of the oceanfront view, I dealt with the other things. If our room didn't have such a great view and the staff wasn't fantastic, I would have been 100% disappointed with the trip. We also had to take a cold shower one day and the hot water pressure is on and off, literally.
A Traveller, us6 night trip
Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Very Good8.0
Perfect for Honeymooners
We stayed for our honeymoon this hotel is perfect for couples. The hotel rooms are lovely & probably the best suite I have stayed in for style. I did have trouble sleeping on our 1st nihht as the sea is a stones throw away from the rooms which is beautiful however if windy the howling through the door kept me & the hubby awake. We managed to use some towels to try block the gaps which helped but was still loud. I mentioned to reception & they offered to move us rooms however as all the rooms are sea facing it wouldn't have made a difference. Take earplugs! The pillows were also very soft & when we lay on them our faces sank into the pillow I asked for some firm pillows & reception provided these which helped with sleep. I read reviews before arriving & I agree that there are some difficulties with language barriers, the lady on reception didn't speak much English & didn't provide much information to us on arrival, we were not made aware of meal times we had to ask, the shuttle service to playa del Carmen we found this out on reviews, there was no information in the rooms on numbers to call for room service or reception so we had to go down & ask. not informed about the rooftop terrace we found this ourselves. We did notice that Spanish speaking guests were given a more detailed tour showing around the whole site a service we didn't receive. People here clearly work hard & with a few changes this place could be amazing. The food was good & the views are great.
claire, gb3 night trip
Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Very Good8.0
Nice place for a relaxing break
If you’re looking for a quiet break in the sun this place is perfect. Pros: amazing food and drink, small hotel so feels quiet, huge rooms, next to the ocean, nice pool Cons: the staff are good but it’s a 3 star service (their English is broken) they also seemed a little under staffed at times, housekeeping came way too late in the day
Nicholas, gb7 night trip

See all reviews

Senses Riviera Maya by Artisan - All Inclusive - Adults Only

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