All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Senses Riviera Maya by Artisan - All Inclusive - Adults Only

4-star4 stars
Carretera Chetumal-Cancún 307Fracc. Playa Paraiso, Playa del CarmenQROO77710Mexico

Beachfront resort in Playa del Carmen with outdoor pool, restaurant
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 reward* night!
  • The place was nice but very small. Overall the service was weak although they were…Apr 29, 2018
  • The rooms and views are amazing. The check in was very helpful but it took complaining…Apr 23, 2018
255See all 255 reviews
From 399 reviewsTripAdvisor Traveller Rating

Senses Riviera Maya by Artisan - All Inclusive - Adults Only

from €282
  • Deluxe Suite Partial Ocean View
  • Master Suite Partial Ocean View
  • Honeymoon Suite, 1 King Bed, Ocean View
  • Deluxe Suite Ocean Front
  • Master Suite Ocean Front

At a glance

Key facts

Hotel size

  • This hotel has 38 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Spa services on site
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 2015
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private pool
  • In-room massage available
  • Balcony or patio
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
Be entertained
  • 60-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Kitchenette
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).


Onsite venue - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Senses Riviera Maya by Artisan - All Inclusive - Adults Only’s small print

Also known as

  • Senses Riviera Maya Artisan Resort Playa del Carmen
  • Senses Riviera Maya Artisan Resort
  • Senses Riviera Maya Artisan Playa del Carmen
  • Senses Riviera Maya Artisan
  • Senses Riviera Maya By Artisan Playa Paraiso Mexico


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 1.13 per accommodation, per night

Optional extras

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Senses Riviera Maya by Artisan - All Inclusive - Adults Only


  • On the beach
  • El Manglar Golf Course - 13 min walk
  • Maroma Beach - 2.4 mi / 3.8 km
  • El Camaleon Golf Club - 9 mi / 14.5 km
  • Sanctuary of Hope and Time Capsule - 7.5 mi / 12.1 km
  • Tres Rios Ecopark - 7.7 mi / 12.3 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 7.8 mi / 12.5 km
  • Puerto Morelos Town Square - 10.1 mi / 16.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 116 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 255 reviews

Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Very Good8.0
Romantic getaway
The staff here is amazing. They are so attentive, helpful and friendly. They truly made us feel at home. The views are outstanding.
Alexandra, us4 night trip
Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Very Good8.0
All rooms are, more or less, honeymoon suites. No need to pay extra. Excellent food for an all inclusive with everything made to order.
scott, us2 night trip
Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Terrible food
Excellent service, beautiful place, breakfast and lunch ok but dinner really sucks so it ruins the whole "All-inclusive" experience.
Roberto, us2 night trip
Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Romantic getaway
Stayed as a couple here for 7 days. It was gorgeous. The rooms are all great, with balconies and ocean views. We stayed on the 1st floor which is great because we were able to get drink service and a view of the pool, while enjoying the comforts of our own space. The pool side cabanas are all free, but find one in the morning because they fill up fast. I recommend taking advantage of the free shuttle to Playa del Carmen. We also booked a great day trip with the front desk which was easy and convenient. The food at the restaurant was excellent. I loved the breakfast, lunch and dinner menus. Everything closes at 10PM, so if you’re looking for entertainment or nightlife, you’ll have to take a taxi somewhere else. Service was great. Felix was awesome at the restaurant. Hany was an excellent bartender.
Ms Julia M, ca7 night trip
Senses Riviera Maya by Artisan - All Inclusive - Adults Only
Very Good8.0
Great 4* hotel
We loved our stay at the Senses hotel. It is situated in a beautiful place, however very remote. The service was fantastic from all staff and they were very accommodating. It’s an excellent 4* hotel, however there are some minor improvements, including variety of food options and the odd touch up here and there that stop it being rated as a 5* hotel. Overall, we thoroughly enjoyed our stay.
A Traveller, gb6 night trip

See all reviews

Senses Riviera Maya by Artisan - All Inclusive - Adults Only

Is the description of this hotel not correct? Tell us