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All properties in Makati, National Capital Region, Philippines
1 room, 2 adults

Herald Suites Polaris

3.5-star3.5 stars
45 Polaris St, Bel-Air, Makati, 1209, Philippines

3.5-star hotel with restaurant, near A. Venue Mall
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good Staff... Nice Room.. Very Good Clean.. Suitable Price. Feb 25, 2019
  • Very moderns and clean. Not a good area for business.Mar 15, 2020

Herald Suites Polaris

from €95
  • Standard Room, 2 Twin Beds
  • Standard Room, 1 Double Bed

What’s around Herald Suites Polaris

Landmarks

  • In Bel-Air
  • Glorietta Mall - 20 min walk
  • Makati Medical Center - 23 min walk
  • A. Venue Mall - 7 min walk
  • Ayala Center - 19 min walk
  • Greenbelt Shopping Mall - 19 min walk
  • RCBC Plaza - 20 min walk
  • SM Makati - 23 min walk

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 40 min drive
  • Manila Buenidia Station - 30 min walk
  • Manila San Andres Station - 5 min drive
  • Manila Paco Station - 5 min drive
  • Ayala Station - 24 min walk
  • Ayala Center Station - 24 min walk
  • Guadalupe Station - 30 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. It is property policy that all guests must wear a face mask within public areas of the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Aurora Lobby Cafe - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Herald Suites Polaris’s small print

Also known as

  • Herald Suites Polaris Hotel Makati
  • Herald Suites Polaris Hotel
  • Herald Suites Polaris Makati
  • Herald Suites Polaris Hotel
  • Herald Suites Polaris Makati
  • Herald Suites Polaris Hotel Makati

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge (amount varies)

Breakfast costs between PHP 305 and PHP 353.80 for adults, and PHP 305 and PHP 353.80 for children (approximately)

Airport shuttle service is offered for an extra charge of PHP 1400 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Herald Suites Polaris

  • Does Herald Suites Polaris offer free cancellation for a full refund?
    Yes, Herald Suites Polaris does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at Herald Suites Polaris?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Herald Suites Polaris?
    You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge.
  • Are there restaurants at or near Herald Suites Polaris?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • Is airport shuttle service offered by Herald Suites Polaris?
    Yes, an airport shuttle is available. The charge is PHP 1400 per vehicle one way.

Recent reviews

Superb 9.0 From 202 reviews

Exceptional 10.0
I stayed here a couple time and had good experiences, would definitely recommend this hotel.
ca7 night trip
Exceptional 10.0
It was a wonderful and harm accommodation all the staff are so kind in helping and assisting the customer ... Its a highly recommended to people get way ... Thank You ... Ms Mendez
Wivina, ph3 night trip
Exceptional 10.0
It’s an older hotel but it’s a very clean and Well maintained hotel, good service for the monies but the internet is tricky. You will go off line in few seconds after you sign in, the lobby has a good WiFi
Tahssen, us7 night family trip
Very Good 8.0
This is a really beautiful hotel. It’s Art Deco facade and interior is truly a gem. It is clean and well maintained, and everything is thoughtfully put together. Our only ‘complaint’ was with the water pump that kept us awake all night. Some new sheets and towels will complete the class that the hotel already has.
Aileen, gb2 night trip
Very Good 8.0
It was a great hotel to stay, good food & tidy room .
Teresita S., in1 night business trip
Good 6.0
Not recommend
Bad experience
tw1 night family trip
Good 6.0
Room is small but nice, bed was not very soft and you could hear everything through the door in the hallway. Neighborhood is not so good either. Hotel condition and service was great though.
us4 night trip
Exceptional 10.0
10/10
Amazing cleanliness, service, and everything else !
th2 night trip
Exceptional 10.0
awesome hiddem gem
this place is just like the pictures looks and smells clean. anytime I am in Makati this is my place to stay. highly recommended if you like the hip strip or if you want some piece and quiet. staff is very attentive and the doormen are awesome.. ed the doorman is the guy to talk to
keron, us4 night trip
Very Good 8.0
Pleasant hotel in Makati
Stayed for 15 nights and was pleased with the hotel. Rooms aren't very large and their bathtub is not meant for other than small Asians, it is short. The bathroom in my room was not having all the vanities within reach from the basin and no room to place things other than on the porcelain. Room next door was better. The breakfast is simple, a few choices to choose from. The staff at the hotel is very friendly and will always help with any needs. The lobby Cafe is an OK option to eat, the food is good. And there are plenty of fast food places and restaurants in the nearby area. Often faster than ordering delivery. Location in Makati is good if this is where you will be mostly, because going by car in the area can be slow. Waited once 25 minutes for a grab that I could probably walk to where it was when booked in 15 minutes. TV channels on the TV is a mess, there are many channels in the list that are not available/subscribed. Overall very pleased with the stay at the hotel. Hotel is fairly new, opened in 2017, and it looks good still, some evidence of lack of maintenance, but not much.
us15 night trip with friends

Herald Suites Polaris

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