Hotel Indigo Durham, an IHG Hotel

Photo gallery for Hotel Indigo Durham, an IHG Hotel

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Premium Room, 2 Queen Beds | Free minibar items, in-room safe, individually decorated
Free minibar items, in-room safe, individually decorated
Suite, 1 Double Bed (Methodist Church View) | Free minibar items, in-room safe, individually decorated
Premium Room, 1 King Bed | Free minibar items, in-room safe, individually decorated

Overview of Hotel Indigo Durham, an IHG Hotel

Hotel Indigo Durham, an IHG Hotel

4.0 star property
4-star hotel in Durham with restaurant and bar/lounge

9.2/10 Superb

618 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is €89
Price available on 09/10/2022
Map
9 Old Elvet, Durham, England, DH1 3HL
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of Durham
  • Beamish Open Air Museum - 26 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 36 min drive
  • Durham (MME-Teesside Intl.) - 40 min drive
  • Durham Station - 13 min walk
  • Chester-le-Street Station - 15 min drive
  • Bishop Auckland Station - 17 min drive

About this property

Hotel Indigo Durham, an IHG Hotel

4-star hotel in the city centre
Consider a stay at Hotel Indigo Durham, an IHG Hotel and take advantage of golfing on site, a terrace and a coffee shop/cafe. The on-site steakhouse, Marco Pierre White, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A 24-hour front desk, a lift and a front desk safe
  • Smoke-free property
  • Guest reviews give top marks for the breakfast and location
Room features
All guest rooms at Hotel Indigo Durham, an IHG Hotel include comforts, such as Laptop workspace and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and minibars (stocked with some free items). Guest reviews highly rate the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with digital channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 16 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Marco Pierre White – This steakhouse specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 per person (approximately)

Parking

  • Self-parking costs GBP 16 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Indigo Durham
Indigo Durham, An Ihg
Hotel Indigo Durham an IHG Hotel
"Hotel Indigo Durham an IHG Hotel"
Hotel Indigo Durham, an IHG Hotel Hotel
Hotel Indigo Durham, an IHG Hotel Durham
Hotel Indigo Durham, an IHG Hotel Hotel Durham

Frequently asked questions

Does Hotel Indigo Durham, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Durham, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Durham, an IHG Hotel?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Durham, an IHG Hotel on 9 October 2022 start from €89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Durham, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Durham, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Durham, an IHG Hotel?
Yes. Self-parking costs GBP 16 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Indigo Durham, an IHG Hotel?
You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Indigo Durham, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Indigo Durham, an IHG Hotel?
Yes, Marco Pierre White offers local and international cuisine. Nearby restaurants include Flat White Kitchen (4-min walk), La Spaghettata (4-min walk) and Vennel's (4-min walk).
What's the area around Hotel Indigo Durham, an IHG Hotel like?
Hotel Indigo Durham, an IHG Hotel is in the heart of Durham, a short 12-minute walk from Durham University and 6 minutes' walk from Gala Theatre Durham. Travellers love the hotel's prime location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stylish Hotel
Lovely hotel, great service. Comfortable and stylish room.
Jennifer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Yannette, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ronald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

short break in Durham
Really comfortable stay excellent breakfast and staff were helpful and friendly.
Tim, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel.
Good sized rooms, very clean. Excellent food in the restaurant.
Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Terrible
This started off as a great stay. Hotel and room really impressive. Unfortunately it went downhill from there. The steak in the attached Marco Pierre White restaurant was inedible, and refunded by the staff. The sheets on the bed were stained and didn’t even fit. Reception were contacted, and we were assured housekeeping were on their way to replace the sheets. 10 minutes later…noting. Called reception again. Were told that duty manager was on her way to resolve it. 10 minutes later…nothing. Called reception again, apparently housekeeping had gone home (despite being “on their way” earlier) and a member of staff was coming to help change rooms. Replacement room was clean, but very warm and a lot smaller
Matt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect weekend
Thoroughly enjoyed our stay. Friendly staff, great location. Couldn't fault it. We had the perfect weekend.
Adam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday treat
Amazing place with amazing rooms and decor. Couldnt fault the hotel, breakfast was fabulous even though no black pudding. We will be returning very soon. Well done to all staff
George, 2-night trip
Verified Hotels.com guest review