Akumal Natura

Photo gallery for Akumal Natura

Reception
Beach nearby
Beach nearby
Natural pool
Natural pool

Overview of Akumal Natura

Akumal Natura

3.0 star property
3-star hotel with restaurant, near Akumal Beach

9.0/10 Superb

142 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Bar
  • 24/7 front desk
Map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Free use of bicycles
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Akumal Beach - 27 min walk
  • Half Moon Bay - 35 min walk
  • Akumal Ecological Center - 8 min drive
  • Yal-ku Lagoon - 25 min drive
  • Riviera Maya Golf Club - 8 min drive
  • Xcacel Beach - 14 min drive
  • Xcacel-Xcacelito Sanctuary - 15 min drive
  • Xpu-ha Beach - 20 min drive
  • Tajma Ha Cenote - 21 min drive
  • Ecopark Kantun Chi - 15 min drive
  • Cenote Cristalino - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 86 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26.9 miles/43.3 km
  • Airport shuttle (surcharge)

About this property

Akumal Natura

Placing you within a 15-minute drive of Akumal Beach and Half Moon Bay, Akumal Natura offers an airport shuttle (available 24 hours) for USD 95 per vehicle. Guests can indulge in massages and enjoy international cuisine at Namaste, which is open for dinner. A bar/lounge, a snack bar/deli and free bike rentals are other highlights. Fellow travellers say good things about the helpful staff and nice bathrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Private picnics
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Yoga classes
  • Beach nearby
  • Ecotours nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bike hire

Facilities

  • 20 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services

Accessibility

  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Namaste – This restaurant specialises in international cuisine and only serves dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 95 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

There is no hot water on site.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Akumal Natura Hotel
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Frequently asked questions

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

9.5/10

Eco-friendliness

2/10 Poor

Wifi in the rooms does not work. It's located no where near the beach despite the beautiful image they show of a beach. Lot's of bugs. Owners not very nice. We made a last minute reservation to enjoy a night of relaxing in the jungle with internet. We had been without internet for a week. And they just put up an image of their guests using wifi in their rooms. But the wifi is atrocious. So it was a big waste of time and money. We didn't want to use their restaurant. Bugs are everywhere and if you plan to be there you'll want to bring a six pack of spray hahaha!! Otherwise the place is great ;)
Jeremiah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dilma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed our stay. Staff were very attentive. Bed were comfortable and food in the restaurant was excellent. Also enjoyed the tour of the rescue sanctuary with our very knowledgeable guide.
Susan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Audric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Obsessed!
To be honest I was a little nervous about glamping but it was one of our favorite stays to date. The accommodations were super comfortable and the food/drinks were amazing. Cesar and team showed true hospitality and we hope to come back soon!
Elizabeth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

This property has a great concept. Cenotes & tents.
kristi, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The property was beautiful. I loved the cenotes on the property!
Thea, 1-night romance trip
Verified Expedia guest review

6/10 Good

This place makes sense in the $50-70 range, but the New Years price hike in combination with the basic everything was weird.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed our stay here. Staff were awesome. Tents were beautiful. There are two cents at the property which are great for swimming. The restaurant area is really nice, with some craft beers, delicious mezcalitas and an old cat for company! Don't bring a suitcase as it's hard to carry down the stone path, stick with duffel bags!!
Philip, 1-night romance trip
Verified Orbitz guest review