Hilton Jiuzhaigou Resort

Photo gallery for Hilton Jiuzhaigou Resort

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View from room
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hilton Jiuzhaigou Resort

Hilton Jiuzhaigou Resort

4.5 star property
Luxury hotel in Jiuzhaigou with 2 restaurants and bar/lounge

9.1/10 Superb

7 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Bathtub
  • Connecting rooms available
  • Bar
  • 24/7 front desk
The price is €105
Price available on 01/06/2022
Map
Zhangzha Town, Aba, Ngawa Autonomous Prefecture, Sichuan, 623402
Main amenities
  • 255 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free children's club
  • Room service
  • 5 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • ATM/banking services
  • Vending machine
For families
  • Free cots/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Jiuzhaigou (JZH-Huanglong) - 72 min drive

About this property

Hilton Jiuzhaigou Resort

Bring the kids when you stay at Hilton Jiuzhaigou Resort in Jiuzhaigou and they can enjoy the free kids' club. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Rooms at this luxurious hotel get the details right with nice touches such as premium bedding, rainfall showerheads and pillow menus.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 255 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site garage

Other information

  • LOCALIZE
  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Free children's club
  • Children's menu

What to do

  • Shopping
  • Ecotours nearby
  • Mountain climbing nearby

Working away

  • 5 meeting rooms
  • Conference space (29407 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Wheelchairs available on site

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 49-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps) and wired Internet (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

琼鸟大堂吧 – This lobby lounge overlooks the garden.
“開”全日餐厅 – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
麦中餐厅 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in guest rooms for CNY 40 per hour (rates may vary)
  • Buffet breakfast is offered for an extra charge of CNY 158 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for CNY 300.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Hilton Jiuzhaigou
Hilton Jiuzhaigou Resort Hotel
Hilton Jiuzhaigou Resort Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Resort Hotel Ngawa Autonomous Prefecture

Frequently asked questions

Overall score and ratings

9.1

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.0/10

Amenities

9.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Christopher, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
the hotel is still very new and still being built. Everything is super clean. Staff is very helpful and friendly too.
2-night trip
Verified Expedia guest review

8/10 Very good

A good choice.
The hotel is new and the rooms are comfortable and quite luxurious. The buffet restaurant is a nice environment but the breakfast/dinner food standard was just ok. Staff were good and spoke English. The only real downside to the hotel is that the local area is pretty much a building site, but this won't bother you too much as you can take a taxi easily to Jiuzhaigou.
3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great.
The hotel is amazing, the service is exeptional, the food is also very good, the people is very kind.
Rosa M, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

施設は清潔でいうことはありませんでした。 ただ、ヒルトンホテルだったら、食事でも感動できたら、というのが正直な感想です。 決して美味しくないというわけではありませんが、もっとレベルの高いものを期待していました。
hisayan, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

아주 깨끗하고 방이 넓고 좋아요 최고 입니다
MINSUNG, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

国慶節直前にオープンしたばかりだったので、ホテルもお部屋も綺麗。一般的なルームクリーニングなどのホテルサービスはまだまだ平均に追いついておらず、教育が必要。が、有名な観光地とは言え中国の田舎で英語を話せるスタッフがいるのは外国人にとっては重要なポイントだと思う。 九寨溝のチケットを事前にメールで問い合わせ、到着後も親身になってトライしてくれたが、国慶節期間、また地震後オープンしたばかりということもあってか結局観光出来なかったのは残念だった。外国人の個人での観光は不可能に近いのであれば(祝日期間)、今後はホテルでチケット購入可能などのサービスを期待したい!中国では難しいことはわかるけれど。。 九寨溝以外にも美しい観光地があり、かつスタッフも気持ちの良い対応の方々ばかりでとても良い滞在だった。今度こそ九寨溝を訪れたい!
Taka, 3-night family trip
Verified Expedia guest review