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The Apartment Suite Osteiner Hof

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Front of property – evening/night
Full-sized fridge, microwave, oven, stovetop
Family Suite | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Family Suite | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe
Prestige Suite | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Overview of The Apartment Suite Osteiner Hof

The Apartment Suite Osteiner Hof

3.5 star property
In the heart of Mainz

9.8/10 Exceptional

45 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Kitchen
  • Non-smoking
  • Refrigerator
Map
Schillerplatz 1 (Osteiner Hof), Mainz, 55116

Room options

About this area

What's nearby

  • Heart of Mainz

Getting around

  • Mainz (QFZ-Mainz Finthen) - 18 min drive
  • Frankfurt Airport (FRA) - 29 min drive
  • Mainz (QMZ-Mainz Train Station) - 10 min walk
  • Mainz Central Station - 11 min walk
  • Mainz Römisches Theater Station - 11 min walk
  • Mainz Central Station Tram Stop - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • El Burro Mexican Kitchen - 2 min walk
  • Im Herzen Afrikas - 3 min walk
  • Dicke lilli - 3 min walk
  • Haus des Weines - 3 min walk
  • Hans im Glück - 3 min walk

About this property

The Apartment Suite Osteiner Hof

The Apartment Suite Osteiner Hof offers an airport shuttle (available 24 hours) for EUR 125 per vehicle one-way. Guests will have free perks such as WiFi and wired Internet. Fellow travellers love the helpful staff and nice bathrooms. The property is only a short walk to public transportation: Mainz Central Station Tram Stop is 10 minutes away.

Languages

Croatian, English, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany), Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Private dining

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Bike rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Handrails in stairwells
  • Portable shower seat
  • Well-lit path to entrance

Languages

  • Croatian
  • English
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Heating
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Chef
  • Champagne service
  • Full-sized fridge/freezer
  • Microwave (on request)
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Spices
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: EUR 20 per accommodation, per stay
  • Service fee: EUR 10 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 125 per vehicle (one-way. Maximum occupancy 7)
  • Late check-in between 10:00 PM and 8:00 AM can be arranged for an extra charge of EUR 15

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per day
  • Airport shuttle service for children up to age 18 costs EUR 5

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • guide to reopening holiday rentals (DTV & DFV - Germany)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • CovidClean (Safehotels - global expert)
  • Ecolab (third-party expert - Global)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

The Suite Osteiner Hof Mainz
The Apartment Suite (Osteiner Hof)
The Apartment Suite Osteiner Hof Mainz
The Apartment Suite Osteiner Hof Guesthouse
The Apartment Suite Osteiner Hof Guesthouse Mainz

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Apartment Suite Osteiner Hof?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at The Apartment Suite Osteiner Hof?
Yes, pets stay free.
Is an airport shuttle service offered by The Apartment Suite Osteiner Hof?
Yes, an airport shuttle is available. The charge is EUR 125 per vehicle one-way.
What are the check-in and check-out times at The Apartment Suite Osteiner Hof?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at The Apartment Suite Osteiner Hof?
No, this guest house doesn't have a casino, but Kurhaus (6.1 mi) is nearby.
What is there to do at The Apartment Suite Osteiner Hof and nearby?
Have fun during the warmer months with activities nearby such as cycling. The Apartment Suite Osteiner Hof also has a garden.
Are there restaurants at or near The Apartment Suite Osteiner Hof?
Yes. Nearby restaurants include Haus des Weines (3-min walk), Hans im Glück (3-min walk) and Pizzeria Kiara (4-min walk).
Does The Apartment Suite Osteiner Hof have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
What's the area around The Apartment Suite Osteiner Hof like?
The Apartment Suite Osteiner Hof is in the heart of Mainz, a short 10-minute walk from Mainz Central Station Tram Stop and 5 minutes' walk from Mainz Cathedral. Travellers say that the local area is good for shopping and very walkable.

Reviews

9.8

Exceptional

9.9/10

Cleanliness

9.4/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

We arrived early and were able to check into our apartment, which was beautiful. The staff was very kind and helpful. Location was within walking distance to everything and overlooked the Christmas markets.
Amy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location and building. The decoration was tasteful but some of the hinges on the cupboards and drawers seem to be faulty. Might be problematic in the warmer months as having the windows open to the square can be a bit noisy.
Ivan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice and helpfull staff, very central in the city location, able to park inside the complex
christian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing Accommodation
Our favourite accommodation on our Germany trip. The suite was beautiful, modern with an old world character and huge windows with a plaza/sunset view. Host was excellent during check in and throughout the stay.
Alaura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

14-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again in heartbeat.
Beautiful location close to station and old town. Very safe. Restaurants close by. Staff very helpful.
 Ire from our window
Inside the courtyard
Karl, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice apartment, unfriendly service
The check in went well except the man, Mike, was not friendly. He was to show us to our parking place 25E, and was brusk. In the morning, we left at 8 am on Sunday and the main door to the building was locked. I messed with it out in the cold and finally called. He seemed perturbed that he would have to get out of bed but did come quickly. Then he insisted on me watching him unlock this very old and heavy door in order to show me how inept he felt I was. He seems to be bothered with customers and that is not the kind of feeling you are looking for as a customer.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review