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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Jumeirah Al Naseem

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
King Salman bin Abdulaziz Al Saud, PO Box 75157, Dubai, United Arab Emirates

5-star beachfront resort with free water park, near Madinat Jumeirah
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel and facilities are amazong but the reception desk is a disaster They dont pick…Aug 7, 2020
  • This hotel is fantastic. Every time we go we have the most amazing time. The hotel and…Jul 31, 2020

Jumeirah Al Naseem

  • Deluxe Room, Ocean View
  • Deluxe Room (Resort)
  • Superior Room (Family)
  • Ocean Club Superior
  • Family Suite
  • Suite, Ocean View
  • Club Room (Ocean Terrace)
  • Suite (Gulf Ocean)
  • Suite (Ocean Terrace)
  • Presidential Suite
  • Royal Suite
  • Room (Pool Terrace)
  • Room (Only for UAE Residents and Nationals)

What’s around Jumeirah Al Naseem

Landmarks

  • In Jumeira 3
  • Wild Wadi Water Park - 3 min walk
  • Burj Al Arab - 3 min walk
  • Souk Madinat Jumeirah - 7 min walk
  • Mall of the Emirates - 33 min walk
  • Ski Dubai - 33 min walk
  • Madinat Jumeirah - 1 min walk
  • Umm Suqeim Beach - 14 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 430 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in a Room (Only for UAE Residents and Nationals) must present residence card, passport with a valid UAE residence visa or a UAE ID card at check-in. The property reserves the right to amend the rate if valid proof is not provided.
All guests must present valid passport or government issued photo identification at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 beach bars
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Number of outdoor pools - 5
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Children's pool
  • Pool sun loungers
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 2016
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • Chinese
  • English
  • German
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Talise Spa has 26 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

The Palmery - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Rockfish - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Summersalt - This beach restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Al Mandhar Lounge - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.

Ambar - This bar specializes in Middle Eastern cuisine and serves light fare only. Open daily.

Jumeirah Al Naseem’s small print

Also known as

  • Jumeirah Al Naseem Madinat Jumeirah Resort Dubai
  • Resort Jumeirah Al Naseem - Madinat Jumeirah
  • Jumeirah Al Naseem - Madinat Jumeirah Dubai
  • Jumeirah Al Naseem Dubai
  • Jumeirah Al Naseem Resort
  • Jumeirah Al Naseem Resort Dubai
  • Jumeirah Al Naseem Madinat Jumeirah
  • Jumeirah Al Naseem Madinat Jumeirah Dubai
  • Jumeirah Al Naseem Madinat Jumeirah Resort Dubai
  • Jumeirah Al Naseem Madinat Jumeirah Resort
  • Jumeirah Al Naseem Madinat Jumeirah Dubai
  • Jumeirah Al Naseem Madinat Jumeirah
  • Resort Jumeirah Al Naseem - Madinat Jumeirah Dubai
  • Dubai Jumeirah Al Naseem - Madinat Jumeirah Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 6:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20 per accommodation, per night
    • Tourism fee: AED 20

    Deposit: AED 500 per night

    • New Year's Eve (31 December) Gala Dinner per adult: AED 2020
    • New Year's Eve (31 December) Gala Dinner per child: AED 1600 (from 4 to 18 years old)
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

    Optional extras

    Buffet breakfast is offered for an extra charge of AED 157 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Jumeirah Al Naseem

    • Does Jumeirah Al Naseem offer free cancellation for a full refund?
      Yes, Jumeirah Al Naseem does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Jumeirah Al Naseem?
      Yes, there's free self and valet parking.
    • Is there a pool at Jumeirah Al Naseem?
      Yes, there are 5 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
    • Are pets allowed at Jumeirah Al Naseem?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Jumeirah Al Naseem?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Jumeirah Al Naseem?
      Yes, there are 5 onsite restaurants.
    • Is airport shuttle service offered by Jumeirah Al Naseem?
      Yes, an airport shuttle is available.
    • What is there to do near Jumeirah Al Naseem?
      Recommended spots to visit include Madinat Jumeirah (1-min walk) and Wild Wadi Water Park (3-min walk), along with Burj Al Arab (3-min walk) and Souk Madinat Jumeirah (7-min walk).

    Recent reviews

    Exceptional 9.4 From 203 reviews

    Exceptional 10.0
    Amazing staycation ... clean hotel and service is superb. For sure will comeback
    Abeer, ie2 night family trip
    Very Good 8.0
    Poor service, communication and lack of staff
    Although a stunning hotel, The service was poor in what you would expect from a five start hotel. We arrived to check in and had to wait 20mins before we could be checked in and we’re sent from person to person due to their lack of communication. We asked a question via phone from our room to change a restaurant reservation but instead was sent through to seven people back and forth for 20mins and didn’t get the answer until we walked to speak to the concierge at the desk who made the change. We then however were told that the last restaurant booking was for 3.30 even through they said they had booked us for 4pm. The lack of staff, communication and decision making power caused unnecessary delay and conflicting messaging from the staff.
    Charles, ie1 night trip
    Exceptional 10.0
    Great Place, Wonderful stay
    A fantastic experience with a room of an amazing view to both the ocean and the beautiful landmark Burj Al Arab. The staff’s really wonderful and very cooperative, as well as the atmosphere was really amazing. A wide range of restaurants makes your choice of eating easier based on the variety of cuisines available. Special thanks to “OSCAR” who has wonderfully assisted us throughout our stay, helped me out surprising my wife on her birthday especially with the birthday gift deliveries, in addition to making sure that the room had special arrangements suitable for the celebrated occasion.
    Majid, ie2 night trip
    Exceptional 10.0
    Amazing hotel & stay
    AMAZING! Loved literally everything about the hotel, facilities & staff. Joleen at check-in was so welcoming who went above & beyond to make our stay perfect, she was brilliant. The room was amazing with an incredible view of the Burj al Arab for such a great half board deal. Highly recommend this hotel, best hotel in Dubai for me.
    Chris, ie1 night trip
    Good 6.0
    Not as i expected!
    Hotel is nice and new. huge shortage in services stuff i recognized. not sure this will continue. breakfast preference for us was to get it at the room but because it was included in the package you have to go to the restaurant and was really busy. my question is why we call it 5 stars if you are not giving optional for the customer to choose whichever is convenient for them? services on the pool was really bad and super slow. food in general was below average. Hotel.com showed offer 15% discount on F&B but the reception says this not applicable!! so don't believe the initial offer.
    Yazeed, ie2 night trip
    Exceptional 10.0
    Outstanding stay !
    Celebrating our engagement anniversary- most amazing stay ever, hotel and room were superb. Service was outstanding the General Manager- Spencer, made our staying truly special!
    DINA, ie1 night trip
    Good 6.0
    good
    BORYANA, ie5 night family trip
    Very Good 8.0
    The hotel should renew their towels.. carpet in the room was full of spots.. it had to be cleaned
    Faridah, ie5 night family trip
    Exceptional 10.0
    The best!
    Amazing! Best hotel ever!
    Naomi, ie3 night family trip
    Exceptional 10.0
    Great place to stay
    Amazing experience. Impeccable service. Very clean
    gb6 night family trip

    Jumeirah Al Naseem

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