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The Carmen Hotel - Ocean Front

4.5 star property
Adults-only beachfront hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Near Playa del Carmen Maritime Terminal, The Carmen Hotel - Ocean Front offers an oceanfront retreat with a rooftop terrace and poolside bar. Enjoy the outdoor pool, unwind at the restaurant, or explore nearby shopping thanks to concierge services. Guests rave about the hotel's helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Beach umbrellas
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is €100
includes taxes & fees
10 Jun - 11 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Reef Suite King

Premium bedding, in-room safe, desk, blackout curtains

Reef Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Coral Suite

Premium bedding, in-room safe, desk, blackout curtains

Coral Suite

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Reef Suite King

Premium bedding, in-room safe, desk, blackout curtains

Reef Suite King

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Captain's Suite

Captain's Suite

Captain's Suite

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sunrise Suite

Sunrise Suite

Sunrise Suite

8.0 out of 10
Very good
(9 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Ocean Suite

Grand Ocean Suite

Grand Ocean Suite

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Owner´s Suite

Owner´s Suite

Owner´s Suite

  • Ocean view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is €100
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Central Square - 2 min walk - 0.2 km
  • Calle 12 - 2 min walk - 0.2 km
  • Quinta Avenida - 5 min walk - 0.4 km
  • Nuestra Senora del Carmen Catholic Church - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪Club SociaL - ‬2 min walk
  • ‪El Tapas Restaurante - ‬1 min walk
  • ‪Osteria De Roma - ‬2 min walk
  • ‪Logia Café - ‬2 min walk
  • ‪Café Andrade - ‬1 min walk

About this property

The Carmen Hotel - Ocean Front

The Carmen Hotel - Ocean Front features a rooftop terrace and puts you within a five-minute walk of Quinta Avenida. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a snack bar/deli and a terrace. Fellow travellers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 37 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach umbrellas
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Dining

Deck 5 – On-site rooftop bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 280 per person

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, Diners Club

Property Registration Number 008-007-007241/2025

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Carmen Hotel Playa del Carmen

Carmen Hotel

Carmen Playa del Carmen

We Uniq Hotel

The Carmen Hotel

We Uniq Hotel El Carmen

Ikonik The Carmen Hotel

The Carmen Hotel Ocean Front

The Carmen Hotel Adults Only

The Carmen Ocean Front Carmen

Ikonik The Carmen Hotel Adults Only

We Uniq Hotel El Carmen Adults Only

The Carmen Hotel - Ocean Front Hotel

The Carmen Hotel Beachfront Adults Only

The Carmen Hotel - Ocean Front Playa del Carmen

The Carmen Hotel - Ocean Front Hotel Playa del Carmen

Frequently asked questions

Does The Carmen Hotel - Ocean Front offer free cancellation for a full refund?

Yes, The Carmen Hotel - Ocean Front does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Carmen Hotel - Ocean Front?

Yes, there's an outdoor pool.

Are pets allowed at The Carmen Hotel - Ocean Front?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Carmen Hotel - Ocean Front?

Sorry, there's no on-site parking at The Carmen Hotel - Ocean Front.

What are the check-in and check-out times at The Carmen Hotel - Ocean Front?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 11:00 AM.

Is there an on-site casino at The Carmen Hotel - Ocean Front?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.

What is there to do at The Carmen Hotel - Ocean Front and nearby?

The Carmen Hotel - Ocean Front has an outdoor pool.

Are there restaurants at or near The Carmen Hotel - Ocean Front?

Yes, there's an on-site restaurant, Deck 5.

Does The Carmen Hotel - Ocean Front have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Carmen Hotel - Ocean Front like?

The Carmen Hotel - Ocean Front is located on the waterfront in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 9 minutes' walk from Playa del Carmen Main Beach. Travellers say that this hotel is in a good location.

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Reviews

The Carmen Hotel - Ocean Front Reviews

8.2

Very good

8.6

Cleanliness

9.6

Location

8.4

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The beach is conveniently located right in front of the property, offering stunning views and easy access. (29 reviews)
  • Breakfast was generous, delicious, and lasted until 11am, a great start to the day. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Beach
Location
Breakfast
Restaurant
Shower
View
Bar
Ocean view

Reviews

Verified

10/10 Exceptional

The staff was friendly, great location
Kendall, 3-night trip
Verified

8/10 Very good

I loved the modern vibe and the great pool. The location is excellent, and overall it’s a fantastic stay. The only small improvement I’d suggest is updating the beach club lounge chairs, as they’re a bit worn, and possibly adding a parking partnership with a nearby parking lot.
Rafael, 6-night trip
Verified

8/10 Very good

Overall, nice beach access hotel right on the Main Street in playa del Carmen. Walkable distance to shops, restaurants and beach.
Payton Sydney, 5-night trip
Verified

8/10 Very good

The room is very nice, and the staff is terrific. The cleaning services every day are very good and the views from the hotel are great and the location is great. It’s right next to Muza a very nice restaurant. There is also a restaurant in the hotel when tourism is at its peak.
doug, 10-night trip
Verified

10/10 Exceptional

Beautiful hotel !! The service amazing .
Yessenia, 3-night trip
Verified

6/10 Good

The staff was absolutely amazing? However the room itself could use some updates and better cleaning. The balcony had a Jacuzzi however, the Jacuzzi did not have hot water. The balcony could’ve actually had better cleaning as well.
Elvia, 3-night trip
Verified

10/10 Exceptional

Great location and plenty to do.
Francisco, 2-night trip
Verified

8/10 Very good

Room was clean, missing a bathroom mirror. Music from the restaurant was extremely loud until late at night keeping us awake. Beach loungers were old and falling apart.
Hayden, 8-night trip
Verified

10/10 Exceptional

Excellent location beach front and walk downtown
Christina, 7-night trip
Verified

10/10 Exceptional

The location was great and also very clean. I will definitely book there for my next vacation.
Deymi, 5-night trip
Verified

10/10 Exceptional

Great location. Spacious room.
Darren, 3-night trip
Verified

10/10 Exceptional

PDC great location on the beach

Great location and accommodations. Would stay here again
David, 3-night trip
Verified

10/10 Exceptional

Great location !!!
Doralia, 1-night trip
Verified

8/10 Very good

Great location, property was a bit outdated nice rooftop staff was nice.
Vanness, 3-night trip
Verified

8/10 Very good

Very well located on the beach. Nice room design and nice rooftop Pool-Bar.
Patricia, 2-night trip
Verified

10/10 Exceptional

Love it here

The ocean breezes, unique rooms, the music from the club next door, and great location make this one of my favorite places in Playa
Sharon, 1-night trip
Verified

6/10 Good

Great location but bad service

The location was great for this hotel. However the staff was rude and dismissive. Also, a couple of our rooms were not thoroughly cleaned even after mentioning to cleaning staff that there was a roach in the room.
Erendira, 4-night trip
Verified

10/10 Exceptional

I would definitely go back beautiful view and love iit
Plutarco, 1-night trip
Verified

10/10 Exceptional

Great location, amazing room views, great staff. Building itself a bit run down; it has unique features, feels like on a cruise. Would recommend for the location and uniqueness.
Valentin, 4-night trip
Verified

8/10 Very good

The location is excellent and the staff was very nice. Unfortunately, most of the plumbing needs to be replaced
DOUGLAS ROBERT, 6-night trip
Verified

10/10 Exceptional

Looked forward to breakfast everyday. Loved our stay.
Jordan, 7-night trip
Verified

8/10 Very good

Decent price close to the beach neat riom and close to shopping and restaurants
Tina, 6-night trip
Verified

10/10 Exceptional

The property is well situated within Playa Del Carmen. Being on the the beach was amazing, having breakfast or lunch seconds from your room was great. I would definitely stay again.
Shane, 4-night trip
Verified

10/10 Exceptional

Loved staying here! The room was so lovely and spacious, love the design. Staff was friendly.
Verified

10/10 Exceptional

Very nice room but definitely starting to show its age. Main vent in center of room leaked water the entire stay. For the proce and location its well worth it though.
Jackie, 3-night trip