Maple Hotel & Apartment

Photo gallery for Maple Hotel & Apartment

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Electric kettle

Overview of Maple Hotel & Apartment

Maple Hotel & Apartment

4.0 star property
4-star hotel with private beach, connected to the convention centre, near Nha Trang Night Market

8.6/10 Fabulous

216 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
16 Ton Dan, Loc Tho Ward, Nha Trang, Khanh Hoa, 650000
Main amenities
  • Daily housekeeping
  • Private beach
  • Outdoor pool
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • 24-hour room service
  • Business centre
  • Terrace
  • Air conditioning
  • Front desk safe
  • Concierge services
For families
  • Children stay free
  • Free cots/infant beds
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Tran Phu Beach

Getting around

  • Nha Trang (CXR-Cam Ranh) - 53 min drive
  • Nha Trang Station - 26 min walk

About this property

Maple Hotel & Apartment

Situated on the bay, Maple Hotel & Apartment is a great choice for a stay in Nha Trang. You can get a workout in at the 24-hour fitness centre, or take a dip in the outdoor pool. Fellow travellers say good things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 10 spaces per unit)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 24-hour room service

Travelling with children

  • Children stay free

What to do

  • Private beach nearby
  • Whale watching nearby

Working away

  • Business centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Maple Hotel Apartment
Maple Hotel & Apartment Hotel
Maple Hotel & Apartment Nha Trang
Maple Hotel & Apartment Hotel Nha Trang

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Very good

Duy Quang, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

The rooms were smaller than the pictures posted. The cleaning staff came a little early to clean the room, but we asked to come back a little later. They never came back. This is not a 4 star hotel, maybe a three or a nice two star.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Tuyet Minh, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Overall a pleasant stay. Hotel is one street back from the beach so beach is accessible.
Gerald K W, 2-night trip
Verified Hotels.com guest review

6/10 Good

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

6/10 Good

3-night trip
Verified Expedia guest review

4/10 Fair

I was initially surprised after arriving that no airport car could drive directly to the door of the hotel, its down a very narrow lane as I have limited walking ability with suit cases this was a bit of a challenge, I have previously written about my poor checkin experience this just continued to deteriorate the staff on many occasions tried to make up for this properties short falls but it was not enough. at the end of my trip, a trip I cut short my 2 days as my patience had completely run out. The entire hotel felt old and the rules were very old fashioned, I don't know what clientele the hotel is familiar with but checking out 2 days early, there was no discussion about a possible refund of the missing nights, I was then forced to wait stood at reception as somebody 'checked my room' my word like in every other hotel I have stayed in as part of this three week asia trip was not good enough. Then I was asked to talk the hotel representative through the room, were the hotels toiletries had been moved to to make room for my own and through the overall room. I was really disappointed with my stay, in my initial review I raised concerns and it was clear the hotel management tried to address these concerns but in doing so didn't make anything better, our treatment changed moments after posting the first review. I really do feel for the staff at this hotel they tried there best but the property was just not unto the standard I was expecting.
6-night trip with friends
Verified Expedia guest review

4/10 Fair

This hotel should not be rated 4 star by any means. It's 3 star at best. Rooms are not up to standard, it's not a peaceful spot to get any rest. Hear drunk people all night screaming and shouting. It's a Hell Hotel.
IanH, 6-night romance trip
Verified Expedia guest review