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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Somerset West Point Hanoi

4-star4 stars
Great for families

Good to know

  • Children's club (free)
  • Children's pool
  • Free cribs/infant beds
  • Dry cleaning/laundry service
No.2 Tay Ho Road, Hanoi, Vietnam

Family-friendly Quảng An apartment with kitchen
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (free)
    • Children's pool
    • Free cribs/infant beds
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The property is located near the main roads and busy street. Roadway noise is still…Aug 7, 2019
  • They have good restaurant and pool however could have the maintenance and shuttle…May 30, 2019

Somerset West Point Hanoi

from €65
  • Executive Studio
  • Deluxe Apartment, 1 Bedroom
  • Executive Apartment, 2 Bedrooms
  • Premier Apartment, 2 Bedrooms
  • Executive Apartment, 3 Bedrooms
  • Executive Room, 4 Bedrooms

What’s around Somerset West Point Hanoi

Landmarks

  • In Quảng An
  • Syrena Shopping Center - 4 min walk
  • West Lake - 6 min walk
  • Trinh Cong Son Walking Street - 19 min walk
  • Ho Tay Water Park - 20 min walk
  • Rising Sun Park - 24 min walk
  • West Lake Dragons - 30 min walk
  • Tran Quoc Pagoda - 33 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 18 min drive
  • Hanoi Long Bien Station - 4 min drive
  • Hanoi Railway Station - 7 min drive
  • Hanoi Gia Lam Station - 9 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 284 apartments
  • Arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the aparthotel

Taking the kids?
  • Children's club (free)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Playground on site
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
Languages Spoken
  • English

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Somerset West Point Hanoi’s small print

Also known as

  • Somerset West Point Hanoi Aparthotel
  • Somerset West Point Aparthotel
  • Somerset West Point
  • Somerset West Point Hanoi Hanoi
  • Somerset West Point Hanoi Aparthotel
  • Somerset West Point Hanoi Aparthotel Hanoi

Policies

Pool access available from 6 AM to 10 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for VND 750000.0 per day

Airport shuttle service is offered for an extra charge of VND 924000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Somerset West Point Hanoi

  • Does Somerset West Point Hanoi offer free cancellation for a full refund?
    Yes, Somerset West Point Hanoi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Somerset West Point Hanoi?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Somerset West Point Hanoi?
    Yes, there's free self parking.
  • Is there a pool at Somerset West Point Hanoi?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 10 PM.
  • Are pets allowed at Somerset West Point Hanoi?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Somerset West Point Hanoi?
    You can check in starting at 2:00 PM. Check-out time is noon.
  • Are there restaurants at or near Somerset West Point Hanoi?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Healthwich To Ngoc Van (4-min walk), Nan N Kabab Halal Restaurant (5-min walk), and Gelato Italia (5-min walk).
  • Is airport shuttle service offered by Somerset West Point Hanoi?
    Yes, an airport shuttle is available. The charge is VND 924000 per vehicle one-way.
  • What is there to do at Somerset West Point Hanoi and nearby?
    Somerset West Point Hanoi has an outdoor pool and a 24-hour fitness center, as well as a sauna.

Recent reviews

Superb 9.2 From 104 reviews

Fair 4.0
4 rooms for 8 people. But there are only 6 sets of toiletries. Also not every room had slippers and laundry bags. The staff is not helpful with air-conditioners setting.
Wai Yi, hk1 night trip with friends
Exceptional 10.0
Convenience store was just across the road, nearby shopping malls and eatery easily accessible.
Ron, sg3 night trip with friends
Exceptional 10.0
Excellent location, fast internet, awesome gym, Starbucks next door (literally). Just perfect.
Dino, us2 night business trip
Exceptional 10.0
Its a very comfortable and a modern Hotel. Staff is very friendly and look after you well. Big room with Kitchen and laundry facilities. Fox movies.
au3 night romance trip
Exceptional 10.0
Very convenient area. There is a Japanese restaurant, supermarket, and convenient store near here. On the first floor of Somerset, there is a Starbucks and El Gaucho restaurant. The room is very clean and easy to use. Very good hotel!!
us11 night business trip
Exceptional 10.0
Location is great in Tay Ho Westlake area, everything easy to walk to. Studio Exec room was plenty fine for a night, very accommodating
us1 night business trip
Exceptional 10.0
I honestly can't find anything negative to say about this hotel. Excellent !!
us7 night business trip
Exceptional 10.0
4 star hotel in Hanoi totally worth it
One of the nicest hotels in Hanoi, built with Japanese influence and attention to detail. This apartment-hotel is in the West Lake village, with plenty of foreigners (Korean, Japanese). Nice amenities (swimming pool, sauna, children room, golf simulator, yoga studio, gym). Studio size room is very functional. Can cook simple meals, and has washing machine-dryer combo. The area was quiet. Not too many local food choices around, but the Old Quarter is only a 15 minute taxi ride away.
Felix, us2 night romance trip
Exceptional 10.0
Very nice place. Wonderful for families. Has everything you could need. Also very good location. Furnishing was like new or new. The staff is friendly and always willing to help if you need any information. The price is exceptionally low for this type of accommodation. Strongly recommend this property to anyone going to Hanoi.
Alfred, ca2 night family trip
Exceptional 10.0
Large airy new apartment with a fully functional kitchen.
pttb, us1 night romance trip

Somerset West Point Hanoi