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All properties in Cayo Coco, Province of Ciego de Ávila, Cuba
1 room, 2 adults

Melia Cayo Guillermo - All Inclusive

4-star4 stars
Great for families

Good to know

  • Children's club
  • Children's pool
  • On beach
  • Beach property
Cayo Guillermo, Jardines del Rey, Cayo Coco, 69400, Cuba

Cayo Coco beachfront property with 4 restaurants and beach bar
  • Free buffet breakfast and free parking
  • Great for families

    Good to know

    • Children's club
    • Children's pool
    • On beach
    • Beach property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Cuba may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The hotel was ok but food no good no much choice for drinks we change to other hotel much…Dec 1, 2019
  • The hotel is rated at 5 stars, however it seems more like 3.5 stars. Pros: Lovely beach…Aug 31, 2019

Melia Cayo Guillermo - All Inclusive

  • Classic Room
  • Classic Room (3 Adults)
  • Classic Room (2 Adults 1 Kid)
  • Classic Room, Sea View
  • Classic Room, Sea View (2 Adults 1 Child)

What’s around Melia Cayo Guillermo - All Inclusive

Landmarks

  • On the beach
  • Cayo Coco Beach - 6.3 mi / 10.1 km
  • Cayo Guillermo Beach - 17.9 mi / 28.8 km
  • Cayo Guillermo Marina - 17.2 mi / 27.7 km
  • Cayo Paredon Grande Lighthouse - 26.3 mi / 42.3 km

At a glance

Key facts

Size

  • 301 rooms

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Cuba may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Fishing on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
Facilities
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All meals, snacks, and beverages included

Dining

Las Palmeras - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bonasi - This poolside restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.

El Viejo y el Mar - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch only. Open daily.

La Laguna - This restaurant specializes in international cuisine and serves dinner only. Open daily.

La Cascada - This bar is located by the pool. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Fishing on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site

Melia Cayo Guillermo - All Inclusive’s small print

Also known as

  • Meliá Cayo Guillermo All Inclusive
  • Melia Cayo Guillermo - All Inclusive Cayo Coco
  • Melia Cayo Guillermo - All Inclusive All-inclusive property
  • Meliá Cayo Guillermo All Inclusive All-inclusive property
  • Meliá Cayo Guillermo All Inclusive Cayo Coco
  • Meliá Cayo Guillermo All Inclusive
  • Meliá Cayo Guillermo Inclusiv

Policies

Please note that credit cards issued by US banks or their branches are not accepted.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 6:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Optional extras

WiFi is available in public areas for USD 2 per hour (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Melia Cayo Guillermo - All Inclusive

  • Does Melia Cayo Guillermo - All Inclusive offer free cancellation for a full refund?
    Yes, Melia Cayo Guillermo - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Melia Cayo Guillermo - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Melia Cayo Guillermo - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Melia Cayo Guillermo - All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
  • Are pets allowed at Melia Cayo Guillermo - All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Melia Cayo Guillermo - All Inclusive?
    You can check in from 4 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Melia Cayo Guillermo - All Inclusive?
    Yes, there are 4 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Culinarium (2.5 mi), El Coral (2.5 mi), and Acuabar Los Defines (2.6 mi).
  • What is there to do at Melia Cayo Guillermo - All Inclusive and nearby?
    Have fun with onsite activities like horseback riding, kayaking, and sailing and improve your game at the onsite tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the property's other amenities, which include 4 bars and a sauna. Melia Cayo Guillermo - All Inclusive also has a fitness center and a garden.

Recent reviews

Good 6.6 From 52 reviews

Fair 4.0
Our room was old & in need of repair. It was very dirty. Food was mediocre. I would not recommend this resort.
ca2 night romance trip
Good 6.0
My room was very nice as it was redone after the hurricane.Service could be better and the premises could be improved.Food was good and Management was spectacular!
Dawn, us2 night romance trip
Exceptional 10.0
Excellent
Ernesto, us7 night family trip
Very Good 8.0
Obviously we can't compare Cuban resorts with any other around the world due to the special conditions. Travelers need to take this in mind to control the expectations. Meliá Cayo Coco in particular is recently renovated although the entrance in the rooms are still old. They can improve the quality of the beds and the hotel service in general. Perfect beachfront location in Cayo Guillermo
us3 night trip
Fair 4.0
L’etat Des chambres ne correspond pas à un hôtel 5 étoiles Le service de restauration laisse à désirer les tables des repas n’étaient pas nettoyées entre chaque service Lorsque nous sommes arrivés pour le petit déjeuner rien n’était prêt , nous avions l’impression d’embeter le personnel
Dominique, fr3 night trip with friends
Very Good 8.0
Soggiorno di 3 giorni
Siamo stati in struttura per 2 notti, resort curato con personale molto disponibile e cordiale. Stanze da letto molto ampie e molto ben arredate; pulizia complessiva buona. Cucina abbastanza nella media.
Gabriel, it2 night trip
Exceptional 10.0
Excellent séjour
Superbe hôtel. Situé auprès de la plage qui est d’ailleurs magnifique, l’hôtel offre un excellent confort. La piscine est grande, les chambres sont propre, la cuisine est pas mal. L’hôtel propose des excursions pour aller faire du snorkeling en naviguant en catamaran. Je recommande.
Mattew, fr3 night trip with friends
Very Good 8.0
Nice hotel with a beautiful outdoor area.
Alar, ee2 night family trip
Poor 2.0
PIOR ESTADIA EM CAYO GUILLERMO - fuja desse Melia!
Pior estadia possível! Baratas andavam pela mesa do buffet de café da manhã! No último dia, vi uma barata andando pela minha mesa de refeição! Além disso, hotel precário, com refeições péssimas! Tivemos que almoçar todos os dias fora, mesmo o hotel sendo all inclusive, pois o sabor da comida deixava muito a desejar. O quarto que ficamos tinha cheiro de cigarro, o telefone não funcionava (reclamamos disso desde o primeiro dia de estadia e nunca resolveram), se você pedir um táxi por conta própria para te buscarem no hotel, não deixarão ele entrar, você terá que caminhar com suas malas até a saída de carros para conseguir pegar o táxi (isso também aconteceu comigo, e às 2h da madrugada - nenhum respeito pelo cliente!). Staff não repõe as bebidas que você tomou do frigobar; piso da piscina estava descascando; o wi-fi existe, mas é naquele estilo que você precisa comprar um cartão da etecsa para usar. Não tem Wi-Fi no quarto!!! Pior hotel que já fiquei na vida! Não caiam nas fotos bonitas e nas avaliações positivas (Deus sabe quem avalia positivamente um hotel desses). É melhor ficar num hotel barato e fazer as refeições por fora, do que gastar um dinheirão num all inclusive que não cumpre o que promete! Deus tenha piedade do Melia Cayo Guillermo!
D, br3 night trip
Very Good 8.0
Hotel muy bien ubicado, en una zona paradisiaca. Lo escogimos por tener un buen centro de buceo con personal de 10. Las habitaciones son amplias y tienen buena vista. Como punto flaco tal vez los problemas regulares de agua que sufrimos, aunque hay que tener en cuenta que es comun en estas zonas apartadas.
Carlos, es2 night trip with friends

Melia Cayo Guillermo - All Inclusive