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1 room, 2 adults

Krystal Grand Suites Insurgentes

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 01020, Mexico

4-star hotel with restaurant, near Manacar Tower
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent for business trip. Very clean and great food. Only drawback is lack of pool. Sep 15, 2020
  • I had a corner suite and at certain times of the day the air condition did not cool and…Sep 11, 2020

Krystal Grand Suites Insurgentes

from €61
  • Executive Suite
  • Junior Suite
  • Master Suite
  • Expedia VIP Suite

What’s around Krystal Grand Suites Insurgentes

Landmarks

  • In Coyoacan
  • Frida Kahlo House Museum - 35 min walk
  • Manacar Tower - 26 min walk
  • Centro Coyoacan - 31 min walk
  • World Trade Center Mexico City - 5.4 mi / 8.7 km
  • Estadio Azteca - 7 mi / 11.3 km
  • Chapultepec Park - 7.7 mi / 12.3 km
  • The Angel of Independence Monument - 8.7 mi / 14.1 km

Getting around

  • Mexico City Intl. Airport (MEX) - 13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
  • Mexico City Buenavista Station - 11 min drive
  • Mexico City Fortuna Station - 16 min drive
  • Tlalnepantla de Baz Station - 21 min drive
  • Miguel Angel de Quevedo Station - 12 min walk
  • Viveros Station - 16 min walk
  • Barranca del Muerto Station - 19 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Krystal Grand Suites Insurgentes’s small print

Also known as

  • Krystal Grand Insurgentes Sur Hotel Mexico City
  • Krystal Grand Suites Insurgentes Hotel
  • Krystal Grand Suites Insurgentes Mexico City
  • Krystal Grand Suites Insurgentes Hotel Mexico City
  • Krystal Grand Insurgentes Sur Hotel
  • Krystal Grand Insurgentes Sur Mexico City
  • Krystal Insurgentes Sur Hotel
  • Krystal Suites Insurgentes
  • Krystal Grand Insurgentes Sur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Optional extras

Valet parking costs MXN 185 per night

Buffet breakfast is offered for an extra charge of MXN 265 per person (approximately)

Pets are allowed for an extra charge of MXN 965 per pet, per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Krystal Grand Suites Insurgentes

  • Does Krystal Grand Suites Insurgentes offer free cancellation for a full refund?
    Yes, Krystal Grand Suites Insurgentes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Krystal Grand Suites Insurgentes?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Krystal Grand Suites Insurgentes?
    Yes. Valet parking costs MXN 185 per night.
  • Are pets allowed at Krystal Grand Suites Insurgentes?
    Yes, dogs are welcome. There's a charge of MXN 965 per pet, per day.
  • What are the check-in and check-out times at Krystal Grand Suites Insurgentes?
    You can check in from 3:00 PM to 11:30 PM. Check-out time is noon.
  • Are there restaurants at or near Krystal Grand Suites Insurgentes?
    Yes, there's an onsite restaurant. Nearby restaurants include El Rincón de la Lechuza (4-min walk), Sushi Itto Altavista (5-min walk), and Puerto Madero (6-min walk).
  • Is airport shuttle service offered by Krystal Grand Suites Insurgentes?
    Yes, an airport shuttle is available.
  • What is there to do near Krystal Grand Suites Insurgentes?
    Recommended spots to visit include Manacar Tower (1.3 mi) and Centro Coyoacan (1.6 mi), along with Frida Kahlo House Museum (1.8 mi) and World Trade Center Mexico City (5.4 mi).

Recent reviews

Superb 9.0 From 657 reviews

Poor 2.0
$50 charge for dog
Said it was close to airport. It is not. Pet friendly hotel! Charged $50 American dollars for dog. Whole room charge was $100. I have a 10 lb dog. That is way too much for an animal that could not possibly cause any damage. No carpet in room could not possible pee on carpet. Will not stay at this hotel again.
Julie, ca1 night trip
Exceptional 10.0
Great service and clean rooms
Carlos, us1 night trip with friends
Poor 2.0
Canceled
They were overbooked and canceled my reservation without letting me know in a timely manner
us2 night business trip
Very Good 8.0
Missing handicap rooms. More than one should have
Love the place but it makes me mad that there is no culture for handicap people. There is only one room with handicap aids and it was busy so my mom who is 83 had to deal with hurting herself every time she went to the bathroom .
Maria, us3 night family trip
Exceptional 10.0
Wonderful
My favorite hotel to stay in for work. I like it so much I would even seek this vote out in its other locations for vacation.
Christopher, us6 night trip with friends
Exceptional 10.0
A great hotel
The hotel is great and room are nice and comfortable with great space. The only issue is parking a) it’s not included and for Mexico it’s expensive per day. As long as you understand that . Everything else is great at Krystal
Fernando, us5 night business trip
Exceptional 10.0
Great stay
Again, another stay at the Krystal Grand Suite and it was great. Very clean room, very nice service.
Justo, gb2 night business trip
Exceptional 10.0
Home away from home
This hotel has been my place to stay the last 4 times I've visited Mexico City in just the past couple of years The staff is very welcoming and the service is excellent I look forward to my next stay
Mary, us3 night family trip
Poor 2.0
Worst Experience
Located just opposite to Metrobus this 4 star property was my first choice given the proximity from work place. I was here for 13 nights.The hotel is neat and clean and room are big, although the kitchenette just had a pan, not of much help to cook.Days passed well, but the the happiness was not long lived and it turned out to be the worst experiences, on the second last day of my trip 9th Aug , i left the hotel in the morning and when i return back in the evening the door was open and the room was not cleaned, i didnt mind much at that time and again left for dinner, when i came back and started packing i realize that 700 USD were missing/stolen from my bag (money was in a passport holder deep inside the cloths in the bag, it had 1045 USD, out of which 700 was missing). I got this in notice to the hotel authorities instantly & asked was to wait till morning, (i know you would ask about the safe in the room and its usage, and i agree, but know that the money was in a secure wallet with passport and kept hidden in the bag, and to take it out the bag was thoroughly looked in).I had several mails exchanged with the GM of the hotel and shared all the evidences, before i left ,he accepted that he sees something weird which was denied in the mails,They are unapologetic of the whole incident and went a step ahead terming it as "hypothesis" and money being misplaced. Dont go by high security outside the hotel as you and your stuff may not be safe in the room.Be safe and alert.
Bikash, us13 night business trip
Exceptional 10.0
Awesome resort
Most excellent extremely clean and the staff was just outstanding. Will definitely be our top choice when staying in Mexico City.
arnulfo, us5 night romance trip

Krystal Grand Suites Insurgentes

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