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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Izla Hotel

4-star4 stars
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400, Mexico

Upscale beachfront hotel with outdoor pool, near Dolphin Discovery
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Avoid this hotel if you can it likes to rip it’s customers off. On check in they demand…Oct 12, 2019
  • The form required for my stay at check in seemed excessive even if I elimated the covid…Mar 27, 2021

Izla Hotel

from €172
  • Deluxe Room, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, Bathtub, Sea View
  • Superior Room, 2 Queen Beds, Ocean View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Superior Room, 2 Queen Beds, Bathtub
  • Superior Room, 1 King Bed, Private Pool, Sea View
  • Presidential Suite, Private Pool, Ocean View
  • Deluxe Room, 1 King Bed, Garden View

What’s around Izla Hotel

Landmarks

  • On the beach
  • Dolphin Discovery - 16 min walk
  • Norte Beach - 3.7 mi / 6 km
  • Mujeres Beach - 8.2 mi / 13.3 km
  • Las Americas Cancun Mall - 12.9 mi / 20.8 km
  • Langosta Beach - 16.7 mi / 26.8 km
  • Tortuga Beach - 17.1 mi / 27.5 km
  • Cancun Convention Center - 19.1 mi / 30.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 128 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Ecotours nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
  • Pool umbrellas
Working away
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Izla Hotel’s small print

Also known as

  • Izla Hotel Isla Mujeres
  • Izla Hotel Hotel
  • Izla Hotel Isla Mujeres
  • Izla Hotel Hotel Isla Mujeres
  • Izla Isla Mujeres

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8 AM to 8 PM.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A damage deposit of USD 200 will be collected before check-in.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Izla Hotel

  • Does Izla Hotel offer free cancellation for a full refund?
    Yes, Izla Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Izla Hotel?
    Yes, there's free self parking.
  • Is there a pool at Izla Hotel?
    Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
  • Are pets allowed at Izla Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Izla Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Izla Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Casa Rolandi (14-min walk), Da Luisa (2.4 mi), and Soggy Peso (2.5 mi).
  • Is airport shuttle service offered by Izla Hotel?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Izla Hotel?
    No, this hotel doesn't have a casino, but PlayCity Casino (7.4 mi) and Royal Yak Casino and Sports Book (8 mi) are both nearby.
  • What is there to do at Izla Hotel and nearby?
    Have fun during the warmer months with activities nearby such as scuba diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Izla Hotel also has spa services and a garden.

Recent reviews

Superb 9.2 From 547 reviews

Exceptional 10.0
Great Newly Constructed Hotel
This hotel was fantastic. A few miles away from the crazy tourist section and very secluded. Service was excellent and the place was clean and safe.
Brad, us14 night family trip
Exceptional 10.0
Best vacation yet!
us3 night trip
Exceptional 10.0
Quiet, excellent service, would stay again!
We spent an amazing week at Izla Hotel. Tony made the stay amazing. He was helpful, welcoming and always available to help us with questions. Cuanto in the cafe was also fantastic!! My only frustration was that a hotel credit was not applied it should have been automatic, not only given if I reminded them to apply it.
Valerie, us3 night trip with friends
Exceptional 10.0
Beautiful property, great service
The hotel was lovely. The rooms were large and the staff was all amazing, in particular the staff at the pool and the restaurant. They were very friendly and delightful to our children. I would particularly like to mention Canto and Luis who went out of their way to make us comfortable. It is a bit away from where the action is which we appreciated with small children, but was an easy taxi or golf cart ride to get into town.
us2 night family trip
Exceptional 10.0
Great time beautiful hotel and location
Jacqueline, us2 night trip with friends
Exceptional 10.0
Excelente sitio para pasar vacaciones Le faltan dos detalles para que sea insuperable: servicio más coordinado y sábanas de algodón. Pero es un gran lugar con excelente cocina
us13 night trip
Exceptional 10.0
Will stay here again
Clean hotel, very friendly staff, and some of the best food you’ll have on the island. Small beach area and a fairly large pool. It’s a bit far from the action (which is exactly what I wanted) but it’s important to keep things in perspective - this is a tiny island, so it doesn’t take long to get anywhere. You’ll want that remoteness when it’s time to relax. Sure you can find something closer, but most of them aren’t as nice as this place. A taxi to Playa Norte is about 100 pesos from here. You can also rent a golf cart directly from the front desk, so no worries about choosing from one of the many companies in town. You’re not too far from Punta Sur, so get that golf cart for 24 hours and wake up early the next morning to go watch the sunrise. My only complaint was that the rooftop pool/bar was closed for some type of maintenance. They said it would be about three days, so that’s just bad luck with the timing. It looks like a lot of fun when it’s open. I come to Isla Mujeres every few months and stay at different places, but I’ll come back to this hotel if my family tags along and I want something nice.
Roland, us3 night trip
Exceptional 10.0
Place was extremely clean, staff were super friendly and helpful on everything.
Esther, us5 night romance trip
Exceptional 10.0
The entire hotel staff was so kind and friendly. They went out of their way to make sure you had an excellent experience no matter if you were just walking to your room or having dinner by the beach.
Blake, us4 night family trip
Exceptional 10.0
The front desk and the restaurant crew were all great! They were helpful with information and took care of our every need! Everyone always wore their mask.
Delbert, us5 night trip

Izla Hotel