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All properties in Guatemala City, Guatemala (department), Guatemala
1 room, 2 adults

Hyatt Centric Guatemala City

4.5-star4.5 stars
12 Calle 2-25, Zona 10, Guatemala City, 01010, Guatemala

Luxury hotel with outdoor pool, connected to the convention center, near U.S. Embassy in Guatemala
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very clean, central location and great staff.Sep 30, 2019
  • Nice and good serviceAug 19, 2020

Hyatt Centric Guatemala City

from €112
  • Room, 1 King Bed, View (Atrium View)
  • Room, 2 Twin Beds (Atrium View)
  • Junior Suite, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Room, 1 King Bed
  • Room, 2 Twin Beds

What’s around Hyatt Centric Guatemala City

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 11 min walk
  • Plaza Fontabella Shopping Center - 4 min walk
  • Avenida La Reforma - 4 min walk
  • The Village Shopping Center - 4 min walk
  • Union Church of Guatemala - 5 min walk
  • Embassy of Germany in Guatemala - 8 min walk
  • Embassy of Mexico in Guatemala - 8 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Airport shuttle service is available on request from 5:30 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 5:30 AM to 10:00 PM *

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-width doorways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hyatt Centric Guatemala City’s small print

Also known as

  • Hyatt Centric Guatemala City Hotel
  • Hyatt Centric Guatemala City
  • Hyatt Centric Guatemala City Hotel
  • Hyatt Centric Guatemala City Guatemala City
  • Hyatt Centric Guatemala City Hotel Guatemala City

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 122 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of USD 10.00 per person (one-way)

Airport shuttle service for children up to age 12 costs USD 0.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Centric Guatemala City

  • Does Hyatt Centric Guatemala City offer free cancellation for a full refund?
    Yes, Hyatt Centric Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hyatt Centric Guatemala City currently open?
    This property is closed from March 18 2020 to September 30 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hyatt Centric Guatemala City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hyatt Centric Guatemala City?
    Sorry, there's no onsite parking at Hyatt Centric Guatemala City.
  • Is there a pool at Hyatt Centric Guatemala City?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hyatt Centric Guatemala City?
    Yes, pets are welcome. There's a charge of USD 122 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hyatt Centric Guatemala City?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hyatt Centric Guatemala City?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hyatt Centric Guatemala City?
    Yes, an airport shuttle is available from 5:30 AM to 10:00 PM on request. The charge is USD 10.00 per person one-way.

Recent reviews

Exceptional 9.4 From 240 reviews

Exceptional 10.0
Perfect one night stay
High quality hotel for Central America. Rooms are perfect, the pool is great and service is good.
Yakir, us1 night trip
Exceptional 10.0
This is a great hotel. The location is central and safe. The facility is modern and the staff is really nice .
Tong, us4 night business trip
Exceptional 10.0
Great hotel in excellent location
The property is new, very clean and comfortable. There was a floor to ceiling window in my room with excellent blackout blinds for a dark and quiet sleep. The staff could not have been more helpful, from the front desk to the wait staff in the restaurant, they were unfailingly kind. Particular shout out to Rudy at the front door for being so personable, helpful with advice about Guatemala and assistance in getting me to my room. I'll be staying there again!
Christine, us1 night trip
Good 6.0
Place is very clean and centrally located. Many shops and restaurant within walking distance. Upset about the service, especially the parking issue manage by a third party.
us3 night family trip
Exceptional 10.0
Good new hotel in Guatemala
Good, new hotel with plenty of facilities and one of the best in Guatemala, certainly the best new hotel.
Andrew, gb2 night trip
Exceptional 10.0
Brand new
Nice place Nice stay Brand new hotel Near all you need
marco, us1 night trip
Exceptional 10.0
Everyone was very welcoming A beautiful country
Ginny, us2 night business trip
Exceptional 10.0
This is a great modern place. Location was great and near a lot of great bars and restaurants. I will be staying here again.
Ramon, us2 night trip
Exceptional 10.0
Stay here!!!! Perfect
Everything was absolutely excellent... hoe to visit again thank you so much
Julio, us2 night trip
Exceptional 10.0
Nice hotel with great staff
great great staff - front desk and restaurant - the best
marcel, ca2 night business trip

Hyatt Centric Guatemala City

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