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All properties in Saint Ferreol les Neiges, Quebec, Canada

Complexe Les Neiges

Mountain hotel within easy reach of Jean Larose Falls

  • Free WiFi and free parking
From
€56

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  • Pool
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Guest Room. Image 1 of 31.
1 / 31Guest Room
8.0.Very Good.
  • The walls are paper thin. You hear absolutely anything that’s going outside the building…

    Feb 16, 2021

  • Room was large, comfortable, and having the kitchen was a very good amenity. Our room was…

    Aug 30, 2020

See all 174 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Contactless check-in is available

Guests rated location

Quiet
Easy parking
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 25 smoke-free guestrooms
  • Daily housekeeping
  • Seasonal outdoor pool
  • Terrace
  • Garden
  • Self-serve laundry

For families

  • Playground on site
  • Refrigerator
  • Private pool
  • Television
  • Free toiletries
  • Hydromassage showerhead

What’s around

  • Mont Sainte-Anne - 28 min walk
  • Jean Larose Falls - 20 min walk
  • Le Grand Vallon Golf Club - 29 min walk
  • Canyon Ste-Anne - 45 min walk
  • Cap Tourmente National Wildlife Area - 9.6 mi / 15.4 km
  • Parc de la Chute-Montmorency - 20.4 mi / 32.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, Mezzanine
  • Classic Studio, 1 Queen Bed
  • Family Studio, 2 Queen Beds
  • Deluxe Loft, 2 Bedrooms
  • Family Condo, 2 Double Beds, Kitchen, Mezzanine
  • Basic Quadruple Room

Location

  • Mont Sainte-Anne - 28 min walk
  • Jean Larose Falls - 20 min walk
  • Le Grand Vallon Golf Club - 29 min walk

What’s around

Landmarks

  • Mont Sainte-Anne - 28 min walk
  • Jean Larose Falls - 20 min walk
  • Le Grand Vallon Golf Club - 29 min walk
  • Canyon Ste-Anne - 45 min walk
  • Cap Tourmente National Wildlife Area - 9.6 mi / 15.4 km
  • Parc de la Chute-Montmorency - 20.4 mi / 32.9 km

Getting around

  • Jean Lesage International Airport (YQB) - 46 min drive

At a glance

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

The front desk is open daily from 4:00 PM - 6:00 PM. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do

  • Ice skating on site
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • One meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1985
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Private pool
  • Yard
  • Individually decorated

Freshen up

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Recreation

On Site

  • Ice skating on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Small print

Also known as

  • Complexe Neiges Condo Saint Ferreol les Neiges
  • Complexe Les Neiges Hotel Saint Ferreol les Neiges
  • Complexe Neiges Condo
  • Complexe Neiges Saint Ferreol les Neiges
  • Complexe Neiges
  • Complexe Les Neiges Hotel
  • Complexe Les Neiges Saint Ferreol les Neiges

Policies

The seasonal pool is open from June to September.

Pool access available from 9:30 AM to 9:30 PM.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Complexe Les Neiges does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 9:30 AM to 9:30 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include A Chacun Son Pain (3.6 mi), Radio Cafe (3.6 mi), and Chez Bolduc (3.7 mi).
  • Have fun with onsite winter activities like ice skating. Additional recreation nearby includes hunting. Enjoy amenities like private pools, a picnic area, and a garden.
8.0.Very Good.
  • 6.0.Good

    Ok hôtel

    Room seemed clean but strange smell. Nice decor well located for skiing. Only stayed 1 of the 2 nights. Was ok but not sure I would book there again.

    Martine, 2 night family trip, Aug 17, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    It was on okay place and had everything we needed.

    Mari, 1 night romance trip, Aug 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very comfortable, spacious studio. The only downside is the shower being located in one of the rooms, rather than the bathroom.

    Nathalie, 2 night family trip, Aug 2, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    smell not good, fire alarm night, bathroom not light

    Visitor, 1 night family trip, Jul 11, 2020

    Verified Expedia guest review

  • 6.0.Good

    suburban chalet chic with the soul of a motel

    My husband summarizes the place as value-priced. I would agree with that assessment but I realize that what that means about myself is that I would prefer to pay more money to have more value. To be fair, we booked last minute and I did not realize that there was no air conditioning during a heat wave. The complex and surrounding complexes also seem to be a bit of a party place for 20 somethings as well. So the heat and the ongoing partying woke us up at about 5 am. The place had all the amenities and basics listed, but it was certainly worn. I thought I detected the faint smell of stale smoke in the stuccoed walls. The bathroom tiles were classic 80's fast-food joint. Nonetheless, the pool was a hit with the kids and seeing their smiling faces as the sun set on the distant mountain was certainly lovely and distracted from the subtle mildew around the crumbling pool patio. There are also a few play structures that were family friendly although somewhat broken and one is in the parking lot. The kids did ask why we couldn't stay for longer. My answer, if it weren't for the convenient excuse of having to go back to work, would have been that mama is too judgmental. It has the soul of a motel reinvented as suburban chalet chic. For the most part, successfully. All in all, I think it would be a good value-priced choice for many, but just not for me. I'm not sure if I am reviewing the place so much as myself as a traveler. But there you have it.

    Olga, 1 night family trip, Jul 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great price for clean, simple, but comfortable accommodations.

    DW, 1 night romance trip, Mar 9, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good place to stay if you are into skiing... has a kitchenette which was very useful... few rooms have excellent view of the mountains ...no receptionist in person ( only can be reached by phone) ..... kitchenware is poor quality.

    1 night romance trip, Mar 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked the fact that there’s a small kitchen in the room, and the service was excellent

    Elo, 1 night romance trip, Feb 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good place the stay for a night before skiing. Is really the basics of what you need! Communication was easy, and location is perfect.

    1 night family trip, Feb 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Old but clean. Bed is very uncomfortable. Ok for the low price

    1 night romance trip, Feb 9, 2020

    Verified Expedia guest review

See all 174 reviews