Riveredge Resort in Alexandria Bay

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Superior Suite, 1 King Bed, Jetted Tub | Living area | Flat-screen TV

Overview
Rooms
Location
Amenities
Policies

Bayfront resort with spa, near Scenic View Park

8.2/10 Very good

876 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Free WiFi

Restaurant

Air conditioning

Gym

17 Holland Street, Alexandria Bay, NY, 13607

Main amenities

Restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness centre
2 meeting rooms
24-hour front desk
Front desk safe
Snack bar/deli
ATM/banking services
Conference space
Hair salon

Feel at home

Rollaway/extra beds
Fridge
Private bathroom
Premium TV channels
Coffee/tea maker
Lift

Room options

About this area

What's nearby

Thousand Islands Bridge - 14 min drive
Boldt Castle - 20 min drive
Lake Ontario - 18 min drive

Getting around

Watertown, NY (ART-Watertown Intl.) - 40 min drive
Syracuse, NY (SYR-Hancock Intl.) - 101 min drive
Gananoque Station - 32 min drive

Restaurants

Northstar Family Restaurant - 13 min walk
JK's Roadhouse - 7 min drive
The Gal's Place - 10 min drive
Skiffs - 5 min walk
The Dancing Dog Cafe - 5 min walk

About this property

Riveredge Resort

Situated on the bay, Riveredge Resort is a great choice for a stay in Alexandria Bay. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with massages or manicures and pedicures. An indoor pool, a bar/lounge and a fitness centre are other highlights. The helpful staff and location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

128 units
Arranged over 4 floors

Arriving/Leaving

Check-in time from 4:00 PM until midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

No on-site parking

Other information

Designated smoking areas

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Snack bar/deli

Working away

2 meeting rooms
Conference space (10000 square feet)

Services

24-hour front desk
Hair salon

Facilities

1 building/tower
Built in 1989
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Full-service spa

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)

Room amenities

Be entertained

Flat-screen television
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels

Stay connected

Free WiFi
Phone

Food and drink

Fridge

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 18 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 October to 15 May:

Dining venue

The following facilities are closed for Christmas Eve and Christmas Day:

Bar/lounge
Dining venue
Fitness facilities

Children & extra beds

Rollaway beds are available for USD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Riveredge Resort Alexandria Bay

Riveredge Alexandria Bay

Riveredge

Riveredge Resort Resort

Riveredge Resort Alexandria Bay

Riveredge Resort Resort Alexandria Bay

Frequently asked questions

Does Riveredge Resort offer free cancellation for a full refund?

Yes, Riveredge Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Riveredge Resort?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Riveredge Resort?

Yes, there's an indoor pool.

Are pets allowed at Riveredge Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Riveredge Resort?

Sorry, there's no on-site parking at Riveredge Resort.

What are the check-in and check-out times at Riveredge Resort?

You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.

Is there an on-site casino at Riveredge Resort?

No, this resort doesn't have a casino, but Shorelines Casino Thousand Islands (30-min drive) is nearby.

What is there to do at Riveredge Resort and nearby?

Riveredge Resort has a spa and an indoor pool, as well as a fitness centre.

Are there restaurants at or near Riveredge Resort?

Yes, there's an on-site restaurant.

What's the area around Riveredge Resort like?

Riveredge Resort is a short 5-minute walk from Saint Lawrence River and 6 minutes' walk from Scenic View Park. The local area is considered walkable, as well as being good for sightseeing.

8.2

Very good

8.3/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

6/10 Good

7 June 2023

Rooms could have been better

Location was good but the bed was very uncomfortable and dated room decor. Coffee machine was very old, AC machine was noisy , no hot water kettle. The Windows by the Bay had nice servers and the food was good.