Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Nur-Sultan, Kazakhstan
1 room, 2 adults

Hilton Astana

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
Sauran Street 46, Nur-Sultan, 010000, Kazakhstan

Luxury hotel in Nur-Sultan with 2 bars/lounges and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Kazakhstan may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • a very friendly staff. the view from room is beautiful. high class hotel. Dec 6, 2020
  • Amazing stay all round 😀Feb 21, 2020

Hilton Astana

from €72
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Executive Room, 2 Twin Beds
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom
  • Executive Suite, 1 King Bed
  • Presidential Suite, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Deluxe Room, 1 King Bed (Expo View)
  • Family Room, 2 Bedrooms
  • Deluxe Room, 2 Twin Beds (Expo View)

What’s around Hilton Astana

Landmarks

  • EXPO 2017 - 8 min walk
  • MEGA Silk Way - 9 min walk
  • Keruen - 2.9 mi / 4.6 km
  • Singing Fountain - 3 mi / 4.9 km
  • Bayterek Tower - 3.1 mi / 4.9 km
  • Kazakhstan Central Concert Hall - 3.1 mi / 5 km
  • Kazakhstan Ministry of Foreign Affairs - 3.5 mi / 5.6 km
  • Korme Exhibition Complex - 3.5 mi / 5.7 km

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 13 min drive
  • Astana Railway Station - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 253 rooms

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Kazakhstan may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Children's pool
  • Spa tub
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7535
  • Conference space size (meters) - 700
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch Smart TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Eforea s[a has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Axis - Onsite lobby lounge.

Cloud 9 - Onsite rooftop bar. Reservations are required. Open daily.

Park Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.

Hilton Astana’s small print

Also known as

  • Hilton Astana Hotel Nur-Sultan
  • Hilton Astana Hotel
  • Hilton Astana Nur-Sultan
  • Hotel Hilton Astana Nur-Sultan
  • Nur-Sultan Hilton Astana Hotel
  • Hotel Hilton Astana
  • Hilton Astana Hotel Nur-Sultan
  • Hilton Astana Nur-Sultan
  • Hotel Hilton Astana Nur-Sultan
  • Nur-Sultan Hilton Astana Hotel
  • Hilton Astana Hotel Nur-Sultan
  • Hilton Astana Hotel
  • Hotel Hilton Astana
  • Hilton Astana Hotel Nur-Sultan
  • Hilton Astana Hotel
  • Hilton Astana Nur-Sultan
  • Hotel Hilton Astana Nur-Sultan
  • Nur-Sultan Hilton Astana Hotel
  • Hilton Astana Hotel
  • Hilton Astana Nur-Sultan

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows cleaning and disinfection practices of CleanStay (Hilton) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Breakfast costs between KZT 7600 and KZT 8900 per person (approximately)

Airport shuttle service is offered for an extra charge of KZT 9000 per vehicle (one-way)

Airport shuttle for children between the ages of 17 and 18 costs KZT 0 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Astana

  • Does Hilton Astana offer free cancellation for a full refund?
    Yes, Hilton Astana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Astana?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Astana?
    Yes, there's free self parking.
  • Is there a pool at Hilton Astana?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Hilton Astana?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hilton Astana?
    You can check in from 2 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hilton Astana?
    Yes, there's an onsite restaurant, Axis. Nearby restaurants include Uzbechka (2.8 mi), Cabernet Club (3.3 mi), and Del Papa (3.3 mi).
  • Is airport shuttle service offered by Hilton Astana?
    Yes, an airport shuttle is available. The charge is KZT 9000 per vehicle one-way.

Recent reviews

Superb 9.2 From 44 reviews

Very Good 8.0
Although the hotel is brand new and the facilities are in perfect condition, I first thought it was 40yrs old due to its horrible internal architecture. Golden decorations all around, it really looks like the 80s. Other than bad taste on deco, the hotel is well run and kept and its well located if your businesses is in the Expo area. Great breakfast, but dinner at restaurant is not very good. Good food options next door at Mall.
Fabio, us2 night business trip
Exceptional 10.0
The spa is beautiful and the beds are very comfortable.
Nicole, us1 night trip with friends
Very Good 8.0
Hotel was clean and rooms were nice.. Staff was very helpful!
us2 night business trip
Exceptional 10.0
Great location, great view from room., and clean rooms.
us1 night business trip
Exceptional 10.0
This place is beautiful and a fantastic deal. The spa and pool are beautiful. Had I gone the first day I would have gone everyday. The have Turkish bath, multiple saunas, steam rooms, and a Himalayan Salt Room! Use of these facilities is included! We had a great time!
Nicole, us1 night trip with friends
Exceptional 10.0
The property was well lit and spacious where one could relax. The staff were every accommodating and friendly. They go out of their way to help and seek information to give assistance
ClaudineFoster, ca5 night trip
Exceptional 10.0
The hotel works seamlessly and smoothly making for a stress-free and comfortable stay. However the WiFi system could be significantly improved to avoid having to do multiple join processes. I will be back for sure.
Alastair, gb4 night business trip
Exceptional 10.0
good stay and wonderful hotel
my2 night business trip
Exceptional 10.0
Most pleasant experience.
New, clean, and beautifully designed. The staff attends to your every need. Special thanks to Shakarim for handling the logistics of my trip to Burabai lake.
Igor, us4 night business trip
Exceptional 10.0
Comfy and Quiet
This hotel is so comfortable and the staff is super helpful. Mattress is very comfy and rooms are amazingly quiet. Highly recommend
Ellen, us4 night trip

Hilton Astana