Hilton Astana

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Indoor pool, outdoor pool
Deluxe Suite, 1 Bedroom | Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe

Overview of Hilton Astana

Hilton Astana

5.0 star property
Luxury hotel in Yesil District with 2 bars/lounges and spa

9.2/10 Superb

60 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Sauran Street 46, Nur-Sultan, 010000
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Choose dates to view prices

About this area

What's nearby

  • In Yesil District

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 13 min drive
  • Astana Railway Station - 14 min drive
  • Airport shuttle (surcharge)

About this property

Hilton Astana

5-star luxury hotel revitalised in 2018 and located in the heart of Yesil District
A round-trip airport shuttle, a corner/local shop and a rooftop terrace are just a few of the amenities provided at Hilton Astana. Indulge in a massage, a facial and a body wrap at eforea spa, the on-site spa. Be sure to enjoy a meal at Axis, the on-site restaurant. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), 9 meeting rooms and ATM/banking services
  • Multilingual staff, a 24-hour front desk and a front desk safe
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 253 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and Laptop workspace.
Other amenities include:
  • Children's slippers and free infant beds
  • Memory foam beds and rollaway/extra beds (surcharge)
  • 2 bathrooms with rainfall showers and deep-soaking baths
  • 40-inch Smart TVs with premium channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Languages

Chinese (Mandarin), English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 253 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Free reception (selected days)
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool
  • Local/corner shop

Working away

  • Business centre
  • 9 meeting rooms
  • Conference space (7535 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • MP3 docking station
  • 40-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • 2 bathrooms
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Eforea spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

Axis – On-site lobby lounge.
Cloud 9 – On-site rooftop bar. Reservations are required. Open daily.
Park Kitchen – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between KZT 10000 and KZT 10000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 11000 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for KZT 5000.0 per night
  • Airport shuttle for children between the ages of 17 and 18 costs KZT 0 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hilton Astana Hotel Nur-Sultan

Frequently asked questions

Does Hilton Astana offer free cancellation for a full refund?
Yes, Hilton Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Astana?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Hilton Astana on 6 October 2022 start from €168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Astana?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Astana?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Hilton Astana?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Astana?
Yes, there's free self parking.
Is an airport shuttle service offered by Hilton Astana?
Yes, an airport shuttle is available. The charge is KZT 11000 per vehicle one-way.
What are the check-in and check-out times at Hilton Astana?
You can check in from 2 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Astana and nearby?
Hilton Astana has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Hilton Astana?
Yes, there's an on-site restaurant, Axis. Nearby restaurants include Qazaq Gourmet (2.1 mi), Uzbechka (2.8 mi) and Mado (3.2 mi).
Does Hilton Astana have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hilton Astana like?
Hilton Astana is a short 8-minute walk from EXPO 2017 and 9 minutes' walk from MEGA Silk Way. Travellers say that this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Grand hotel in a great location, just few hiccups
A beautiful hotel in a great location. Room was spacious, bed comfortable. As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way. Mini bar was empty (even though at check out I was asked if I used anything from it). Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled. I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.
Kristina, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Останавливаемся втором раз с семьей ,очень хороший отель ,расположение и персонал ! Stay at this hotel for a second time ,nice facility,friendly staff,in the libby they have kids corner ,so little one can play while parents eats,spa is amazing ,has kids pool too ,little dip but it’s ok .So great place for both,family and business.Highly recommended.
yevgeniya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Instead of king size bed, was offered two double
Dmitri, 1-night trip
Verified Expedia guest review

8/10 Very good

Great stay!
Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

yevgeniya, 1-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

We usually only stay for a night or 2 at this hotel. It’s always been clean and the staff has always helpful!!
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for overnight hotel stay. Very clean.
1-night business trip
Verified Expedia guest review