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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants, near Quinta Avenida

Choose dates to view prices

In the heart of downtown, The Fives Downtown Hotel & Residences offers a luxurious retreat with a rooftop terrace and coffee shop. Unwind at Vassa Spa or enjoy a meal at one of the two on-site restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is €100
includes taxes & fees
24 May - 25 May

Why we love this property

Work and wellness blend
This hotel combines business amenities with spa indulgences. Tackle tasks at the business centre, then melt stress away with massages and mineral springs.
Dining options galore
This hotel features 2 restaurants, a cafe, and a bar for culinary choices. Guests can start their day with a delicious cooked-to-order breakfast.

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(16 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 96 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 KING BED SUPERIOR COURTYARD VIEW

Interior

1 KING BED SUPERIOR COURTYARD VIEW

  • Sleeps 4

View all photos for 1 KING BED DELUXE COURTYARD VIEW

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED DELUXE COURTYARD VIEW

  • Sleeps 2

View all photos for 1 KING BED JUNIOR SUITE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED JUNIOR SUITE

  • Sleeps 4

View all photos for 2 BEDROOM SUITE-1 KING AND 2 QUEEN BEDS

Premium bedding, minibar, in-room safe, individually decorated

2 BEDROOM SUITE-1 KING AND 2 QUEEN BEDS

  • Sleeps 6

View all photos for 1 KING BED MEZZANINE RESIDENCE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED MEZZANINE RESIDENCE

  • Sleeps 4

View all photos for 1 KING BED 1 BEDROOM SUITE WITH TERRACE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED 1 BEDROOM SUITE WITH TERRACE

  • Sleeps 4

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • 53 sq m
  • Sleeps 4

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • 36 sq m
  • Sleeps 2

View all photos for Suite with Partial Sea View

Living room

Suite with Partial Sea View

  • Partial sea view
  • 49 sq m
  • Sleeps 3

View all photos for Suite with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Garden View

  • Garden view
  • 90 sq m
  • Sleeps 3

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 96 sq m
  • Sleeps 8

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 48 sq m
  • Sleeps 4

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | View from room

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2BEDRM SUITE-1KG 2QN WHRLPL PARTIAL OCEAN VW

Premium bedding, minibar, in-room safe, individually decorated

2BEDRM SUITE-1KG 2QN WHRLPL PARTIAL OCEAN VW

  • Sleeps 6

1 KING BED 1 BEDROOM SUITE PARTIAL OCEAN VIEW

  • Sleeps 4

1KG BED 1 BEDRM SUITE WHRLPL/PARTIAL OCEAN VW

  • Sleeps 4

2BDRM PRESIDENTIAL SUITE W1 KING-2 QUEEN BEDS

  • Sleeps 6

King Mezzanine Room

  • Sleeps 4

2 DOUBLE BEDS DELUXE COURTYARD VIEW

  • Sleeps 4

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About the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playacar Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km
  • Mamitas Beach - 3 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km

Restaurants

  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪La Frontera Restaurant Bar - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

  • The Fives Downtown Hotel - Curio Collection by Hilton features a rooftop terrace and puts you only steps from Quinta Avenida. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Mercatto, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered on-site valet parking
    • On-site self-parking (USD 18 per night)
    • Limited self- and valet parking on-site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Snorkelling
  • Shopping
  • Beach nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2017
  • Rooftop terrace
  • Communal living room
  • 24-hour fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Thin carpet in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Spa by The Fives has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

Mercatto – This restaurant only serves breakfast.
Fives Rooftop – Overlooking the ocean, this restaurant only serves brunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Cantina El Tigre – On-site bar. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.39 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 19 to 22 for adults and USD 9.5 to 11 for children
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)

Pets

  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Parking

  • Self-parking costs USD 18 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

The Fives Downtown Hotel - Curio Collection by Hilton Hotel

Frequently asked questions

Does The Fives Downtown Hotel - Curio Collection by Hilton offer free cancellation for a full refund?

Yes, The Fives Downtown Hotel - Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, there are 2 outdoor pools.

Are pets allowed at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, there's free valet parking. Parking spaces may be limited.

What are the check-in and check-out times at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-in start time: 3 PM; check-in end time: 11:00 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.

What is there to do at The Fives Downtown Hotel - Curio Collection by Hilton and nearby?

Have fun during the warmer months with activities such as snorkelling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Fives Downtown Hotel - Curio Collection by Hilton also has 2 bars and a 24-hour fitness centre, as well as spa services.

Are there restaurants at or near The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, there are 2 on-site restaurants, featuring al fresco dining and ocean views.

What's the area around The Fives Downtown Hotel - Curio Collection by Hilton like?

The Fives Downtown Hotel - Curio Collection by Hilton is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Playacar Beach. Travellers say that the hotel is in a great location.

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Reviews

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

8.6

Excellent

9.2

Cleanliness

9.6

Location

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool was excellent with breathtaking ocean views and a great spot to relax. (22 reviews)
  • The property is located a short walk from the beach, offering easy access to the ocean. (9 reviews)
  • Breakfast was good with a lovely selection of food and drinks. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Rooftop pool
Bar
Breakfast
Beach
Food
Live music
Rooftops

Reviews

Verified

10/10 Exceptional

Great Room & staff. The pool is also amazing.
Denise, 1-night trip
Verified

10/10 Exceptional

Loved the area went with my partner and we were able to explore the beach’s and restaurants around with ease
Kenny, 3-night trip
Verified

10/10 Exceptional

Staff, amenities were all top notch!
Renee, 4-night trip
Verified

8/10 Very good

Staff was friendly, rooms were clean, the shower water leaks out, had to wait a bit for check in and for spa.
Ryan, 2-night trip
Verified

10/10 Exceptional

Great location, especially if you are wanting to be close to the beach and 5th ave. Beautiful greenery when you walk in (very photo worthy) and the rooftop pool and bar is a great place to take day and chill. Our room was clean everyday and really no complaints! Planning to stay again.
Sylvie, 6-night trip
Verified

10/10 Exceptional

The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
Ariana, 1-night trip
Verified

10/10 Exceptional

The poolbar staff are excellent. Seating is comfortable
casey, 1-night trip
Verified

10/10 Exceptional

Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
casey, 1-night trip
Verified

8/10 Very good

This hotel overall was great: location is fantastic, the rooftop pool is amazing, staff are very friendly and helpful! The buffet breakfast was lovely too, a good selection of food & drinks. The food in the restaurant in the rooftop was also lovely - the shrimp tacos were a real highlight! Generally had a great stay. Two things that I took into account when giving 4 stars instead or 5: a small bottle of water (not even 500ml) in the restaurant in the rooftop costs around £4 which feels extortionate. Secondly, we booked a “courtyard view” room, however we’re placed in a room on the ground floor behind the lifts which meant we had no view, a window we couldn’t open and a generally dark room that smelled damp. When we asked it we could change our room, we were told they’d get back to us, which they didn’t. When we followed up, they said they couldn’t move us. We felt like the room, although spacious, wasn’t great - and it’s a shame customer service wasn’t the best on this point when we raised it.
Fatos, 3-night trip
Verified

10/10 Exceptional

Good location great service
Mahmoud, 10-night trip
Verified

8/10 Very good

It was a nice resort, my favorite part was the infinity pool. I liked the shower. The beds were not as comfortable overall a 4 out of 5
Giovanni, 3-night trip
Verified

10/10 Exceptional

Easy location nice room-in the middle yet a couple 0f blocks from the sound/noise
Tony, 1-night trip
Verified

10/10 Exceptional

Location is great
Lionel, 6-night trip
Verified

10/10 Exceptional

The property is well located for access to 5th avenue and the beach. The suites are well appointed and feel luxurious, which is what I anticipated for a more upmarket stay. The rooftop was amazing with full horizon views of the sea and the city..Again a more upmarket environment. Tastefully laid out around a spa,a restaurant and the most incredible infinity pool.
jonathon, 2-night trip
Verified

10/10 Exceptional

This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.
Amanda, 1-night trip
Verified

10/10 Exceptional

Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!
Jeffrey Robert, 4-night trip
Verified

8/10 Very good

The rooftop is amazing. Really great service. Good drinks and delicious food.
Sara, 6-night trip
Verified

10/10 Exceptional

Perfect location the warmest staff definitely will be back
Elan Jannell, 3-night trip
Verified

10/10 Exceptional

friendly staff and Great location for shops and restaurants are walkable.
Myong, 2-night trip
Verified

10/10 Exceptional

Great value!!

Great location!! Excellent valet.. close to everything
Alexander, 1-night trip
Verified

8/10 Very good

Great downtown location. Close tonthe beach and Quinta Avenida.
RAMON, 1-night trip
Verified

10/10 Exceptional

Excellent place to stay, near the beach and great restaurants, also 2 min away from the 5th Ave which has a lot of shopping stores, bars and food options …
manuel, 2-night trip
Verified

10/10 Exceptional

Nuri in the spa is amazing.

I enjoy staying here. They are pretty good to me.
Melody, 2-night trip
Verified

8/10 Very good

A good mix of comfort and peace near the sea

Well positioned close to the pedestrian area, nice rooms, nice breakfast
Edoardo, 2-night trip
Verified

6/10 Good

Great location , walking distance to everything . Hotel needs a lot of work , very noisy street
Jose, 9-night trip