Estalagem La Hacienda

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Pool
Pool
Balcony
Balcony

Overview of Estalagem La Hacienda

Estalagem La Hacienda

3.0 star property
3-star pousada in Gramado with restaurant and bar/lounge

9.8/10 Exceptional

19 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Estrada Serra Grande 4200, Gramado, 95670000
Main amenities
  • 7 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Arcade/games room
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Television
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 128 min drive

About this property

Estalagem La Hacienda

Estalagem La Hacienda is a great choice for a stay in Gramado. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge and a terrace are other highlights, and rooms offer fireplaces and DVD players.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Protected Tourist (Brazil)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Arcade/games room

Languages spoken

  • Portuguese

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating

Sleep well

  • Blackout curtains
  • Free cot/infant bed

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in Brazilian cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BRL 2.00 per accommodation, per night
  • Resort fee: 10 per cent of room rate

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Protected Tourist (Brazil) guidelines.

Policies

This property accepts credit cards.

Also known as

Estalagem La Hacienda Gramado
Estalagem La Hacienda Pousada (Brazil)
Estalagem La Hacienda Pousada (Brazil) Gramado

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Ramiro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Incrível ! Serviço impecável, instalações confortáveis e decoradas com bom gosto, respeitando o estilo campestre. Café da manhã delicioso, servido em 3 tempos, com horário agendado para evitar aglomeração. O senão fica para o room service que encerra às 22:00 hrs, cedo demais para quem está de férias !
Fernanda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Incrível!
Local incrível para curtir em casal ou em família, tudo estava ótimo.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Fabíula, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Estada muito agradável pelo contato com a natureza. Ideal para quem procura tranquilidade com a família. Chalés são confortáveis e o café da manhã é ótimo.
Thiago, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lugar lindo!!
Maria Emilia, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Lugar encantador porém caro
Tudo perfeito , limpeza , serviço, atendimento lugar belíssimo Os quartos são limpos , roupa de cama confortável ! E bem cobrado o valor para ofertar somente o café da manhã Voltaria certo
Lucinéia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sensacional
Hotel extremamente especial em todo serviço oferecido, quartos ótimos, comida maravilhosa enfim tudo nota 1000
glauco, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fábio, 2-night trip
Verified Hotels.com guest review