I’M Hotel

Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Overview of I’M Hotel

I’M Hotel

5.0 star property
Luxury hotel in Makati Downtown with 4 restaurants and spa

8.6/10 Fabulous

868 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €107
Price available on 24/08/2022
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Makati Downtown
  • Fort Bonifacio - 15 min drive
  • Venice Grand Canal Mall - 22 min drive
  • Resorts World Manila - 22 min drive
  • Rizal Park - 31 min drive
  • Robinson's Place - 29 min drive
  • St. Luke's Medical Center - 34 min drive
  • Baywalk - 30 min drive
  • U.S. Embassy - 33 min drive
  • Manila Ocean Park - 32 min drive
  • SM Mall of Asia - 29 min drive

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 33 min drive
  • Manila Buenidia Station - 3 min drive
  • Manila Vito Cruz Station - 4 min drive
  • Manila EDSA Station - 4 min drive
  • Ayala Station - 25 min walk
  • Ayala Center Station - 25 min walk
  • Guadalupe Station - 27 min walk
  • Airport shuttle (surcharge)

About this property

I’M Hotel

5-star luxury hotel in the heart of Makati Downtown
You can look forward to a round-trip airport shuttle, a poolside bar and dry cleaning/laundry services at I’M Hotel. Treat yourself to a body wrap, a body scrub or a massage at Onsen Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and meeting rooms
  • A 24-hour front desk, tour/ticket information and concierge services
  • Guest reviews speak highly of the dining options
Room features
All guest rooms at I’M Hotel include perks, such as air conditioning and dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 49-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping and desks


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 434 rooms
  • Arranged over 35 floors


  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay free

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1830 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers


  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Grab bar near toilet


  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 3000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of PHP 810 for adults and PHP 410 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 2000 per vehicle (one-way. Maximum occupancy 3)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for PHP 1900.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

I'M Hotel Makati
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Does I’M Hotel offer free cancellation for a full refund?
Yes, I’M Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at I’M Hotel?
As of 20 August 2022, prices found for a 1-night stay for 2 adults at I’M Hotel on 24 August 2022 start from €107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at I’M Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at I’M Hotel?
Yes, there's an outdoor pool.
Are pets allowed at I’M Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at I’M Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by I’M Hotel?
Yes, an airport shuttle is available. The charge is PHP 2000 per vehicle one-way.
What are the check-in and check-out times at I’M Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
Is there an on-site casino at I’M Hotel?
No, this hotel doesn't have a casino, but Resorts World Manila (22-min drive) and City of Dreams Manila (28-min drive) are both nearby.
What is there to do at I’M Hotel and nearby?
I’M Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near I’M Hotel?
Yes, there are 4 on-site restaurants. The dining venue(s) will be unavailable from 25 October 2021 to 1 September 2022 (dates subject to change). Nearby restaurants include Kite Kebab Bar (3-min walk).
What's the area around I’M Hotel like?
I’M Hotel is in Makati Downtown, a short 2-minute walk from Century City and 15 minutes' walk from Power Plant Mall.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Familly staycation
We were in an executive suite with two bedrooms, and found our stay in this hotel a bit disappointing. Rooms were much smaller than the photos led us to believe. Floor was dirty. The restaurant at the roof deck is only available for 18+, so our family had a small restaurant at the lobby level with a very limited menu as the only in-hotel dining option. In the morning this gets extremely crowded for breakfast. We did not try the pool (too crowded) or the Spa, which might have swayed us otherwise. The hotel sits in the noisiest, most chaotic part of Makati. The complimentary parking was appreciated. The hotel must have had a flood on our floor - the wallpaper still shows the signs of it. The hotel is also currently understaffed. Slight confusion at check-out about breakfasts that were included but charged separately nonetheless, which was quickly resolved. All in all, we found this hotel to be relatively poor value for money.
Robert W, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location big room!
Pros: 2 bedroom suite Great layout and enough room to stretch. Cons: Could do more with floor towels since the master bathroom can get slippery (very high bathtub) can be very dangerous. Needs more toiletries. No hot water in the 2nd bathroom.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Wayne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay, hotel is really new, big rooms, has big bath tab.
Vitalii, 1-night romance trip
Verified Orbitz guest review

2/10 Poor

Gnanapandithan, 2-night trip
Verified Expedia guest review

8/10 Very good

thomas, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with amazing staff
David, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything is perfect
Perla, 3-night trip
Verified Expedia guest review

8/10 Very good

All good except the boring limited breakfast
All was good there other than the breakfast. It still a covid limited menu. Just bla and doesn't change from one day to the next.
John, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room
Amrinder, 2-night romance trip
Verified Expedia guest review