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Grand Hyatt Sanya Haitang Bay Resort and Spa

Luxury hotel with full-service spa, connected to a shopping center, near Haitang Bay

  • Free WiFi and free parking
From
€227

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Suite (Chairman) - Guest Room. Image 1 of 115.
1 / 115Suite (Chairman) - Guest Room
No. 68 Haitang North Road, Sanya (and vicinity), 572013, Hainan Province, China
9.0.Superb.
  • Great pool area, nice breakfast and high quality rooms. The beach is a public beach and…

    May 3, 2019

  • Poor hygiene: the floor is dusty and stained with lots of stains. There may be insects in…

    Sep 6, 2020

See all 66 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 435 guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools

For families

  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Separate dining area
  • Premium TV channels

What’s around

  • In Haitang District
  • Haitang Bay - 24 min walk
  • Wuzihzhou Island Beach - 2.9 mi / 4.7 km
  • Yalong Bay - 14 mi / 22.6 km
  • Yalong Bay Tropical Paradise Forest Park - 16.9 mi / 27.3 km
  • Yanoda Rainforest Cultural Tourism Zone - 17.6 mi / 28.4 km

Enter dates for 2 guests

Guests
  • Room (2 Twin Beds and 1 Sofa Bed)
  • Room, 1 King Bed with Sofa bed, Ocean View
  • Room, Ocean View (2 Twin Beds and 1 Sofa Bed)
  • Room, 1 King Bed with Sofa bed, Oceanfront
  • Room, Oceanfront (2 Twin Beds and 1 Sofa Bed)
  • Suite, 1 King Bed with Sofa bed, Private Pool
  • Grand Suite, 1 King Bed with Sofa bed
  • Grand Suite
  • Villa, 2 Bedrooms (Huan)
  • Room, 1 King Bed with Sofa bed
  • Grand Suite, 1 King Bed with Sofa bed (Deluxe)
  • Family Room, 2 Twin Beds, Ocean View (Kid Theme)
  • Villa, 3 Bedrooms
  • Room, 1 King Bed with Sofa bed, Private Pool
  • Family Suite, Ocean View
  • Deluxe Room, 2 Twin Beds (Grand)

Location

No. 68 Haitang North Road, Sanya (and vicinity), 572013, Hainan Province, China
  • In Haitang District
  • Haitang Bay - 24 min walk
  • Wuzihzhou Island Beach - 2.9 mi / 4.7 km

What’s around

Landmarks

  • In Haitang District
  • Haitang Bay - 24 min walk
  • Wuzihzhou Island Beach - 2.9 mi / 4.7 km
  • Yalong Bay - 14 mi / 22.6 km
  • Yalong Bay Tropical Paradise Forest Park - 16.9 mi / 27.3 km
  • Yanoda Rainforest Cultural Tourism Zone - 17.6 mi / 28.4 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 435 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time noon-5:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle*
  • Train station pick-up*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Free beach shuttle
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Golfing on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Free water park access
  • Waterslide
  • Health club
  • Steam room
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9688
  • Conference space size (meters) - 900
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Huan SPA has 10 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

GRAND CAFÉ - Overlooking the garden, this café serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

YU CUN - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

THE POOL GRILL - Overlooking the garden, this buffet restaurant specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

THE LOUNGE - This lobby lounge overlooks the garden and specializes in dim sum. Guests can enjoy alfresco dining (weather permitting). Open daily.

Grand Club - This buffet restaurant overlooks the garden. Open daily.

Recreation

On Site

  • Health club
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Golfing on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Free water park access

Small print

Also known as

  • Grand Hyatt Sanya Haitang Bay Resort
  • Grand Hyatt Haitang Bay Resort
  • Grand Hyatt Sanya Haitang Bay
  • Grand Hyatt Haitang Bay
  • Grand Hyatt Sanya Haitang Bay Resort Spa
  • Hyatt Sanya Haitang Spa Sanya
  • Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel
  • Grand Hyatt Sanya Haitang Bay Resort and Spa Sanya
  • Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel Sanya

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for CNY 400.0 per day

Buffet breakfast is offered for an extra charge of CNY 228 for adults and CNY 114 for children (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hyatt Sanya Haitang Bay Resort and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from noon - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and garden views. Nearby restaurants include Seafood restaurant (3.3 mi), Paddy Field Feast Theme Restaurant (6.2 mi), and Морепродукты (8.8 mi).
  • Yes, an airport shuttle is available.
  • Onsite recreation at Grand Hyatt Sanya Haitang Bay Resort and Spa includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Hyatt Sanya Haitang Bay Resort and Spa also has a waterslide, a 24-hour fitness center, and spa services, as well as an arcade and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Nice hotel for families

    Overall super good experience. Very nice hotel for families. Service was so so at the beginning but it improved along our stay and it seems is much better than other hotels. Family rooms are impressive (fully equipped apartment with 2 rooms). The children room is absolutely amazing.

    6 night family trip, Jul 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel is unquestionably beautiful. The grounds are lush and gorgeously landscaped and maintained. Our room and the public areas of the hotel are clean and well-maintained. We were very disappointed in a beachfront hotel whose beachfront we were forbidden to swim in. We understood that this was for safety reasons but we did not know this in advance. We were restricted to the hotel family pool because the "grownups" pool was closed. The family pool was crowded and very warm.

    MMM, 8 night romance trip, Jul 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely tropical weekend getaway

    This was the first weekend getaway for a group of friends after the Covid travel restrictions. The hotel still had some limited services (no spa, no pool bar, some pools still closed), but what was open was wonderful. The hotel is beautifully landscaped, the rooms are large and very comfortable and it all feels like a wonderful tropical getaway. The breakfast buffet is extensive and very good. There is a food street mall right next to the hotel which provides different options for dinner. The staff were very welcoming, and if the level of English spoken was limited the desire to help was nevertheless clear.

    Philip, 2 night trip with friends, May 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is a great surprise for me. Such a wonderful hotel at a good price. Nice facility, very clean, modern design. Beautiful landscapes. Access to a small quiet clean beach. Very friendly staff, nice and warm. The breakfast buffet is superb, big selection, both chinese food and western style. Plus, it is right next to the biggest food and shopping center in this area. There is a shortcut from the courtyard of this hotel, that takes you two minutes. Definitely will come back!

    haojiang, 2 night family trip, Nov 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Room wasn’t ready until almost 2 hours after check in time and the staff didn’t do much to ease our wait. Pool had missing tiles and some loose tiles and some trash. Nice hotel bar with views (the ones showcased in many of the hotel’s photos) is only open for club guests from 6-8pm and only till 11pm for normal guests. Food offering does not match the five star hotel, except in price.

    Vince, 2 night trip, Oct 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    everything was smooth and weather was perfext will be back soon

    1 night romance trip, Sep 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    There was a mixed up with the bookings when we arrived. We booked the Huan Villa but when we arrived it was advised that there were no more villas. They placed us in two executive suites for the first night and upgraded us to the presidential suite for the remaining two nights. Staff were friendly and helpful. Services throughout our stay was great, would definitely revisit

    3 night family trip, Sep 12, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel room was clean and had very good facilities. The staff are extremely friendly and helpful. Special mention to Terence Ng from Yu Cun restaurant who made our stay extra special with his hospitality. There was also a shopping/food complex just outside the hotel. Only thing that I did not like was the check-in which took very long with barely any air con at the reception area (had to also stand to wait in the queue).

    Ben, 3 night family trip, Aug 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel, but needs minor imporvements

    This hotel is as good as the description. However, there are 3 things that was discouraging: 1. The hotel doen't provide chairs and beach umbrellas at the beach. Understand it's a new rule from the local Government (explained by a staff), but it does affect the value from a guest point of view. 2. Some facilities are getting old and stained, in need of some maintenance. 3. One of pools there was for adults only when I visited 2 years ago. It was a great area to relax, have a swim, drink and eat. However, it's now full of kids... jumping and yelling, the same as the other pools.

    2 night romance trip, Jul 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Breakfast had to line up for a bit but overall good food and good service. Hotel is very kids friendly. Dinner at Chinese restaurant was awesome.

    Janice, 3 night family trip, Jun 28, 2019

    Verified Hotels.com guest review

See all 66 reviews