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Serendipity Boutique Hotel

Photo gallery for Serendipity Boutique Hotel

Terrace/patio
Outdoor spa tub
Outdoor spa tub
Terrace/patio
Terrace/patio

Overview of Serendipity Boutique Hotel

Serendipity Boutique Hotel

4.0 star property
Adults-only B&B with spa, near Las Capuchinas Convent

9.8/10 Exceptional

63 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
  • Spa
Map
3a Avenida Norte No.16, Antigua Guatemala, Sacatepequez, 3001
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Rooftop terrace
  • Spa tub
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Minibar

Room options

About this area

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 78 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Quesos y Vinos - 4 min walk
  • Fusión - 4 min walk
  • Doña Luisa Xicotencatl - 4 min walk
  • Tartines - 4 min walk
  • Ta'cool - 4 min walk

About this property

Serendipity Boutique Hotel

A great choice for a stay in Antigua Guatemala, Serendipity Boutique Hotel features an airport shuttle and a rooftop terrace. Guests can be pampered with manicures and pedicures at the spa. Other highlights at this upmarket bed & breakfast include a hot tub and a garden. Fellow travellers say good things about the helpful staff and central location.

Languages

English, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 4 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Full-service spa
  • Hot tub

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Laundry detergent

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include manicures and pedicures. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Serendipity Boutique Hotel La Antigua Guatemala
Serendipity Boutique La Antigua Guatemala
Serendipity Boutique Hotel Antigua Guatemala
Serendipity Antigua Guatemala
Serendipity Boutique Hotel Bed & breakfast
Serendipity Boutique Hotel Antigua Guatemala
Serendipity Boutique Hotel Bed & breakfast Antigua Guatemala

Frequently asked questions

Does Serendipity Boutique Hotel offer free cancellation for a full refund?
Yes, Serendipity Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Serendipity Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Serendipity Boutique Hotel?
Yes, pets stay free.
Is parking offered on site at Serendipity Boutique Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Serendipity Boutique Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Serendipity Boutique Hotel?
You can check in from 3 PM - 10 PM. Check-out time is 1 PM.
What is there to do at Serendipity Boutique Hotel and nearby?
Serendipity Boutique Hotel has a spa and a garden.
Are there restaurants at or near Serendipity Boutique Hotel?
Yes. Nearby restaurants include Quesos y Vinos (4-min walk), Fusión (4-min walk) and Doña Luisa Xicotencatl (4-min walk).
What's the area around Serendipity Boutique Hotel like?
Serendipity Boutique Hotel is a short 2-minute walk from Las Capuchinas Convent and 4 minutes' walk from Santa Catalina Arch. Travellers recommend the bed & breakfast for its central location.

Overall score and ratings

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Alexander, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Evelyn was great at reception. She guided me throughout Antigua and arranged a great driver to Atitlan. The ladies make beautiful breakfasts. The room was beautiful and clean. The know me as Vivien there! Thank you all!
2-night trip
Verified Expedia guest review

4/10 Fair

I am surprise how did property gets high ratings.The owner seems to not care for guests and instead manages this place poorly. All staff members seemed to be worried and concerned about losing their job and provide the minimum amenities to guest. We checked in at 3pm and spent few hours in the room trying to rest fron our trip. However, the drapes have no blackout and the doors were poory frabicated locally allowing all sound to travel inside the room. Good luck trying to rest or to sleep after 6am. We went out for dinner and when we got back all lights were off in a ridiculous effort to save energy, creating a hazard for guest. I understand climate change and trying to conserve energy, but this is ridiculous. The worst was yet to happen. A guest had a giant dog - regardless that NO PETS ARE ALLOWED is stated on Expedia. My wife is allergic to dogs and got extremely sick. When i contact the owner, she refuse to provide a refund and i had ro contact Expedia to cancel my second night. PLEASE NOTE THAT I PAID $150 A NIGHT FOR WHAT WAS SUPPOSED TO BE A SUITE. Please do yourself a favor and stay away from this property.
concerned, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great boutique hotel.
Great hotel in the centre. We had a suite which was beautiful. Staff were lovely and breakfast was great! Very clean and comfortable.
Entry to hotel
Outside our suite having breakfast
Ewa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, quiet, great jacuzzi on the roof deck. Great breakfast too.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente beautiful place. It rocks. Giives a sense of the home away from home. Cozy. Romantic.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

exceptional stay
This place is so amazing! The customer service was exceptional! We thoroughly enjoyed our stay in Antigua. The space is central to all touristy sites but on a quiet and serene block.
4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, new very clean, very stylish and aesthetically pleasing. Staff is wonderful, extremely helpful with suggestions of things to do and restaurants. Eager to make reservations and bookings. Excellent breakfast.
Ilissa, 5-night trip with friends
Verified Expedia guest review