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Senza Grand Santana Hotel

Photo gallery for Senza Grand Santana Hotel

Aerial view
Private beach, beach bar
Private beach, beach bar
Private beach, beach bar
Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers

Overview of Senza Grand Santana Hotel

Senza Grand Santana Hotel

4.0 star property
Beachfront hotel in Alanya with water park, spa

10 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Internet access
  • Restaurant
  • Air conditioning
The price is €92
Price available on 03/06/2023
Map
Mahmutlar Mevkii, Alanya, Antalya
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Water park
  • Nightclub
  • WiFi in the lobby
  • Free children's club
  • Fitness centre
  • Waterslide
  • Beach bar
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Furnished balcony

Room options

About this area

What's nearby

  • On a private beach
  • Dimcay Waterfall - 14 min drive
  • Alanya Aquapark - 13 min drive
  • Kleopatra Beach - 29 min drive
  • Alanya Harbor - 13 min drive
  • Damlatas Caves - 13 min drive
  • Alanya Lunapark - 13 min drive
  • Alanya Castle - 18 min drive

Getting around

  • Gazipasa (GZP-Gazipasa - Alanya) - 27 min drive

Restaurants

  • Bean Of Coffee - 6 min walk
  • Burger King - 5 min walk
  • Klas Bistro Restaurant - 5 min walk
  • Hancı Pastanesi - 7 min walk
  • Alanya Lider Paca - 3 min walk

About this property

Senza Grand Santana Hotel

Senza Grand Santana Hotel offers a private beach where you can sip a drink at the beach bar. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 3 outdoor pools and water park. Dining choices include 2 restaurants, and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this upmarket hotel include an indoor pool, a nightclub and a free kid's club.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (non-alcoholic beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

On-site entertainment and activities

Languages

English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 307 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area

Travelling with children

  • Free children's club
  • Water park access
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Shopping
  • Pool table

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Pool loungers
  • Pool umbrellas

Facilities

  • Fitness centre
  • 3 outdoor pools
  • An indoor pool
  • Water park
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Water slide

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • WiFi (surcharge)

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Mediterranean cuisine and only serves dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • WiFi is available in public areas for EUR 2 per night (rates may vary)

Renovations and closures

The property is closed between 1 December and 31 March.

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards.

Also known as

Grand Santana Hotel Antalya
Grand Santana Antalya
Grand Santana
Grand Santana Hotel Alanya
Grand Santana Alanya
Grand Santana Hotel All Inclusive Alanya
Senza Grand Santana Hotel All Inclusive Alanya
Senza Grand Santana Alanya
Senza Grand Santana
Senza Grand Santana Hotel All Inclusive
Senza Grand Santana All Inclusive Alanya
Senza Grand Santana All Inclusive
Senza Santana Hotel Alanya
Senza Grand Santana Hotel Hotel
Senza Grand Santana Hotel Alanya
Senza Grand Santana Hotel Hotel Alanya
Senza Grand Santana Hotel All Inclusive

Frequently asked questions

Is Senza Grand Santana Hotel currently open?
The property is closed between 1 December and 31 March.
How much does it cost to stay at Senza Grand Santana Hotel?
As of 2 June 2023, prices found for a 1-night stay for 2 adults at Senza Grand Santana Hotel on 3 June 2023 start from €92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Senza Grand Santana Hotel offer free cancellation for a full refund?
Yes, Senza Grand Santana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Senza Grand Santana Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Senza Grand Santana Hotel?
Yes, there are 3 outdoor pools and an indoor pool.
Are pets allowed at Senza Grand Santana Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Senza Grand Santana Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Senza Grand Santana Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Senza Grand Santana Hotel and nearby?
Senza Grand Santana Hotel has 3 outdoor pools, 4 bars and a nightclub, as well as a private beach, a spa and a Turkish bath.
Are there restaurants at or near Senza Grand Santana Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Senza Grand Santana Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Senza Grand Santana Hotel like?
Senza Grand Santana Hotel is a short 1-minute walk from Mahmutlar Beach and 6 minutes' walk from Mahmutlar Clock.

Reviews

4.4

4.0/10

Cleanliness

4.2/10

Staff & service

3.0/10

Amenities

3.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Mustafa kareem tuaib, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Won’t go to this Hotel again
Checked in at 2:30 a.m. on 5.8.2018. The night service desk person didn’t speak any English or German, so it was hard to communicate with him. He wanted paper coupons for the hotel, which I didn’t have. I showed him the confirmation email to which he didn’t agree. He charged immediately 14 Euro for WiFi and wanted to charge for renting a beach towel. On the whole it wasn’t a friendly check in. I thought I booked a 4 star hotel but the receptionist service wasn’t of 1 star hotel
7-night trip
Verified Hotels.com guest review

4/10 Fair

Good location, much too crowded and poor standards
From the moment we arrived there was disappointment, reception were not expecting us and I had to provide proof of us having paid. The room was ok but housekeeping throughout the week was very poor, I even had to track down the housekeeping trolley twice in order to get loo roll. The room was not cleaned regularly and 'clean' towels were like rags with strange stains. The worst experience was in the dining room; it was like a rugby scrum, terribly crowded and their standards of cleanliness were very poor. Floor dirty with spills and food from the day before, dirty plates, no cutlery, filthy tables, if you were lucky enough to get one. I could go on but I think that's enough, there were so many issues that I felt it would have been pointless to complain to the management on site. This was undoubtedly the worst hotel I have ever stayed at, previous experience of hotels in Alanya have been very good.
Verified Expedia guest review

8/10 Very good

rlm, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Hirveä meteli illalla ja yöllä pihan discosta.
Seppo, 1-night trip
Verified Ebookers guest review

2/10 Poor

Alt var dårlig ved dette hotellet.Maten står til kun 2 stjerner av 5.Fantes ikke smør til frokost.Dårlig service fra personalet.Snakket nesten ikke engelsk,kun russisk og tyrkisk.Masse musikkstøy fra morgen til kveld.Roomservicen var elendig.Badet var slitt og avtrekksvifte bråket hele tiden.Dette hotellet og personalet bør oppgraderes til dagens standard.Dette er kun et russerhotell.Styr unna.
7-night trip
Verified Expedia guest review

2/10 Poor

disgrace,
disgrace, rezalet, fotoğraflara aldanmayın aklınıza gelecek er konuda tam bir rezaletler, tatili yarım bırakıp döndüm, yemekler yenecek gibi değildi.
Verified Hotels.com guest review

2/10 Poor

hôtel non accueillant. Service client déplorable,
Lors de notre arrivée à l’hôtel vers 4h00 du matin, la personne à la réception ne nous a pas adressé une parole, il a répondu très vaguement par "oui" ou "non" et souvent "je ne sais pas" à nos questions. Il nous a donné le numéro et les cartes de nos chambres et nous a vaguement indiqué le chemin pour que nous nous y rendions seuls. Nous avons dû trouver notre chambre dans un hotel que nous connaissions pas et qui est composé de 329 chambres. Notre famille est composée de 2 adultes et 3 enfants. Avant notre départ, nous avions signalés à l'hotel que nous souhaitions une chambre communiquante. Malgré notre demande, l'hotel nous a fourni 2 chambres l'une à l'opposée de l'autre ce qui était impensable vue l'age de nos enfants (7,11 et 15 ans). Nous avons dû attendre 2 jours pour obtenir une chambre non communiquante mais l'une à coté de l'autre. Hygiène du restaurant, du snack et des bars est à signaler aux services de l’hygiène. Nous avons pris tous nos repas sur des tables, des chaises et des sols sales. A chaque repas, nous devions nettoyer nos tables nous mêmes car les serveurs (en petit nombre) ne voulait pas le faire. Les sols étaient souillés par la nourriture. Nos chaussures collaient au sols lors de nos déplacements dans le restaurant. Nous avons dû acheter des bouteilles d'eau durant tout notre séjour (14 jours) car l'hotel n'en donnait pas. La liste est encore longue et il ne reste plus assez de caractère. Merci de prendre en considération tous ces éléments
Verified Expedia guest review

2/10 Poor

Ulækkert og gammeldags
Måske det var 4* i 70'erne, men der er intet 4* over det i dag. Der er mug og lugter samt ingen aircon (andet end på værelset). Fitness er stort set ikke eksisterende og rengøring heller ikke. Dårlig mad og kun wifi i lobbyen. Kan bestemt ikke anbefales og vi rejste efter en dag, selvom vi havde booket til 5 overnatninger.
Verified Expedia guest review