Guests
All properties in Playa del Carmen, Quintana Roo, Mexico

Aspira Hotel & Beach Club

3.5-star hotel in Downtown Playa del Carmen with outdoor pool and beach bar

  • Free WiFi and free parking
From
€62

Image gallery

  • Beach
  • Beach
  • Beach bar
  • Outdoor Pool
  • Beach
Beach. Image 1 of 37.
1 / 37Beach
Calle 16 Norte Entre 10 y 15 Avenida, Playa del Carmen, 77710, QROO, Mexico
6.2.Good.
  • Normal

    Feb 1, 2021

  • It’s a great place for solo or couple. Service was great and everyone very communicative.…

    Jan 20, 2021

See all 27 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 38 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and beach bar
  • Outdoor pool
  • Breakfast available

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 1 min walk
  • Calle Corazón - 3 min walk
  • Nuestra Senora del Carmen Catholic Church - 4 min walk
  • Playa del Carmen Main Beach - 5 min walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Family Suite, 1 Bedroom

Location

Calle 16 Norte Entre 10 y 15 Avenida, Playa del Carmen, 77710, QROO, Mexico
  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 1 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 1 min walk
  • Calle Corazón - 3 min walk
  • Nuestra Senora del Carmen Catholic Church - 4 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • 3D Museum of Wonders - 5 min walk
  • Mamitas Beach Club - 6 min walk
  • Pier Navega - 6 min walk
  • Mario Villanueva Stadium Madrid - 7 min walk
  • Central Square - 8 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 38 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 22 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Free offsite parking within 16 ft; reservations required

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Snack bar/deli
  • Beach bar

Things to do

  • Free beach shuttle
  • Beach towels
  • Outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Ceiba - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Kool Beach Club - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

Optional extras

  • Breakfast costs between USD 8 and USD 20 for adults, and USD 5 and USD 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

PetsPay at property

  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Aspira Hotel Beach Club Tukan
  • Aspira & Club Playa Del Carmen
  • Aspira Hotel & Beach Club Hotel
  • Aspira Hotel & Beach Club Playa del Carmen
  • Aspira Hotel & Beach Club Hotel Playa del Carmen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Aspira Hotel & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs stay free, with a limit of 1 per room and maximum weight of 22 lbs per pet.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring beachfront dining and international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Romagna Mia (3-min walk), Fisheria (3-min walk), and Bovino's (3-min walk).
  • Yes, an airport shuttle is available.
  • Aspira Hotel & Beach Club has an outdoor pool and a garden.
6.2.Good.
  • 4.0.Fair

    Phone did not work, balcony door did not lock and front door deadbolt did not work. Frequent power outages Charged me USD30 extra to allow my friend who was staying at a different hotel to come to my room for a drink Screaming children from 0700 to 2300 Ended up leaving after one night

    David, 2 night trip, Nov 25, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    conveniently located

    Aspira hotel is conveniently located steps from bustling 5th street but is quiet and the staff are responsive and the building is secure safe and clean.

    George, 1 night trip, Sep 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Right on 5th Avenue!

    Beautiful room pretty much right on 5th Avenue! Loved my little enclosed balcony and the set up of the room. Great staff, would definitely stay again!

    Amanda, 3 night trip, Sep 3, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Picture that are posted are not want room looks like . Was no view of beach or Lagoon. No refrigerator in the room no blow dryer good for a short stay

    Gary, 2 night romance trip, Feb 16, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Unfriendly desk staff especially morning. Adults only but children everywhere. Unclean water. Occassional hot water. Obligatory wearing of identification bracelets throughout stay.

    9 night romance trip, Feb 10, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Service was not good. They only had one or two house keepers which delayed us checking in and the pillows were rock hard, and shower leaked so much it left a puddle on the floor once you were done. The one bright side was that it was across the street from the mall and one street down from the Main Street where all the night life was and close to the beach although it was rocky and crowded.

    2 night family trip, Nov 21, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy buena ubicación, a metros de la 5ta avenida, excelente trato. El baño olía un poco mal desde que llegamos pero fuera de eso todo excelente

    2 night family trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    No es lo esperado

    Malisima imagen y limpieza

    Laura, 1 night business trip, Jul 13, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Malo todo

    1 night trip, Apr 1, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    No respetaron a reservación No tuvieron la habitación

    1 night romance trip, Mar 19, 2021

    Verified Expedia guest review

See all 27 reviews