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Hotel Kristall

Photo gallery for Hotel Kristall

Family Studio (Kritall Erker) | Premium bedding, in-room safe, desk, blackout curtains
Family Room, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Superior Double Room, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, blackout curtains
Family Room, 2 Bedrooms, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Overview of Hotel Kristall

Hotel Kristall

4.0 star property
4-star hotel in Grossarl with spa and restaurant

9.8/10 Exceptional

35 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Bar
  • Spa
Unterbergstraße 12, Grossarl, 5611
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Sauna
  • Steam room
  • Free use of bicycles
  • Room service
  • Airport shuttle
  • Area shuttle
  • Terrace
For families
  • Free cots/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Salzburg (SZG-W.A. Mozart) - 52 min drive
  • St. Johann im Pongau Station - 16 min drive
  • Mitterberghütten Station - 19 min drive
  • Schwarzach-St. Veit Station - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Kost Bar - 18 min walk
  • Pizzarei - 19 min walk
  • Jagahütte - 6 min drive
  • Hochbrandhütte - 6 min drive
  • Hüttenwirt - 11 min drive

About this property

Hotel Kristall

A great choice for a stay in Grossarl, Hotel Kristall features an airport shuttle. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with massages or hydrotherapy. This upmarket hotel also features a bar/lounge, a sauna and a steam room. The helpful staff and breakfast get good marks from fellow travellers.


English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms


  • Check-in time from 8 AM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport shuttle*


  • Area shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Archery
  • Hiking/biking trails
  • Segway hire/tours
  • Mountain climbing nearby
  • Skiing lessons nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free bike hire
  • Segway hire/tours
  • Ski storage


  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Full-service spa
  • Sauna
  • Steam room


  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • German

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.


On-site venue – This restaurant specialises in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 8 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Kristall Grossarl
Kristall Grossarl
Hotel Kristall Hotel
Hotel Kristall Grossarl
Hotel Kristall Hotel Grossarl

Frequently asked questions

Does Hotel Kristall offer free cancellation for a full refund?
Yes, Hotel Kristall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Kristall?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Hotel Kristall on 8 December 2022 start from €144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Kristall?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Kristall?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Kristall?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Kristall?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Kristall?
You can check in from 8 AM - 10 PM. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Kristall and nearby?
Have fun with on-site activities such as archery, cycling and hiking. Additional recreation on-site includes segway hire. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Kristall also has a picnic area.
Are there restaurants at or near Hotel Kristall?
Yes, there's an on-site restaurant that offers regional cuisine. Nearby restaurants include Jagahütte (2.4 mi), Hochbrandhütte (2.6 mi) and Mooslehenalm (4 mi).
What's the area around Hotel Kristall like?
Hotel Kristall is a short 1-minute walk from Grossarltal Ski Resort and 5 minutes' walk from Hochbrandbahn. Travellers say that this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Everything was super nice, great hosts, great breakfast and very good dinner
natasa, 1-night romance trip
Verified guest review

10/10 Exceptional

Best place in the Alps
This was our favorite place to stay in Austria. So much hospitality, with delicious dinner and an amazing breakfast spread included! Wow, and all of this is without even including the 360 degree majestic views of the Alps. We plan to return for at least a week!
susie, 1-night romance trip
Verified guest review

10/10 Exceptional

Great view and a great hotel
Is was a wonderful and worm hotel, the staff was very friendly and the food was great.
Verified guest review

10/10 Exceptional

Family friendly hotel
The location of this hotel is great. It's settled beautifully amongst mountains with horses and cows in the meadow in front. Sits evenly between Eagles Nest and Salzburg. The only one downside was the beds are very hard.
Verified Expedia guest review

10/10 Exceptional

Anna Katharina, 4-night family trip
Verified guest review

10/10 Exceptional

Einfach nur toll!
Ein wunderbares Hotel mit tollem Ausblick.Das Zimmer was wir hatten war absolut Klasse, groß ,gemütlich eingerichtet ,sauber und ein großer Balkon mit Aussict auf die Berge.Das Frühstück kann man in der oberen Kategorie einordnen,sehr gute Qualität und es fehlt nix., selbst der Sekt ist, verfügbar/ kalt gestellt.Das Personal nett und hilfsbereit. Wir kommen wieder!
Karsten, 1-night trip
Verified guest review

10/10 Exceptional

Anna Katharina, 1-night trip
Verified guest review

10/10 Exceptional

Zimmer war sehr groß und sauber, Personal sehr nett und hilfsbereit, das Essen war top.
Romana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Schönes Zimmer, sehr gute Verpflegung, sehr nettes und aufmerksames Personal
Gerhard, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Norbert, 2-night trip with friends
Verified guest review