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1 room, 2 adults

Grand Excelsior Hotel Deira

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Al Muteena Street, Deira, Dubai, 5772, United Arab Emirates

4-star hotel with outdoor pool, near Al Ghurair Centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • OkayApr 9, 2018
  • Very nice hotel friendly and helpfull stsrr comfy rooms snd alwsys veru clean upon…Sep 29, 2017

Grand Excelsior Hotel Deira

from €47
  • Superior Double Room
  • Executive Double Room
  • Business Suite
  • Executive Suite
  • Superior Twin Room
  • Executive Twin Room

What’s around Grand Excelsior Hotel Deira

Landmarks

  • In Deira
  • City Centre Deira - 41 min walk
  • Gold Souk - 45 min walk
  • Dubai Creek - 3 mi / 4.8 km
  • Grand Mosque - 3 mi / 4.9 km
  • Dubai Museum - 4.7 mi / 7.5 km
  • Dubai Festival City Mall - 5.6 mi / 9 km
  • Dubai International Convention and Exhibition Centre - 5.9 mi / 9.5 km

Getting around

  • Dubai Intl. Airport (DXB) - 16 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 56 min drive
  • Abu Baker Al Siddique Station - 10 min walk
  • Salah Al Din Station - 16 min walk
  • Al Rigga Station - 25 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Electric vehicle charging point

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Nightclub
  • Health club
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8073
  • Conference space size (meters) - 750
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Le Cafe - Onsite coffee shop. Open 24 hours. Open daily.

Grand Excelsior Hotel Deira’s small print

Also known as

  • Grand Excelsior Hotel Deira Dubai
  • Grand Excelsior Deira Dubai
  • Grand Excelsior Deira
  • Sheraton Deira Dubai
  • Grand Excelsior
  • Grand Excelsior Deira Dubai
  • Grand Excelsior Hotel Deira Hotel
  • Grand Excelsior Hotel Deira Dubai
  • Grand Excelsior Hotel Deira Hotel Dubai

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 6:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 15 per accommodation, per night
    • New Year's Eve (31 December) Gala Dinner per adult: AED 450
    • New Year's Eve (31 December) Gala Dinner per child: AED 450 (up to 12 years old)
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

    Optional extras

    Buffet breakfast is offered for an extra charge of AED 69 for adults and AED 42.5 for children (approximately)

    Airport shuttle service is offered for an extra charge of AED 95 per vehicle (one-way)

    Airport shuttle for children between the ages of 6 and 11 costs AED 95 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Grand Excelsior Hotel Deira

    • Does Grand Excelsior Hotel Deira offer free cancellation for a full refund?
      Yes, Grand Excelsior Hotel Deira does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Grand Excelsior Hotel Deira?
      Yes, there's free self and valet parking.
    • Is there a pool at Grand Excelsior Hotel Deira?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
    • Are pets allowed at Grand Excelsior Hotel Deira?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Grand Excelsior Hotel Deira?
      You can check in from 2:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Grand Excelsior Hotel Deira?
      Yes, there's an onsite restaurant that serves international cuisine.
    • Is airport shuttle service offered by Grand Excelsior Hotel Deira?
      Yes, an airport shuttle is available. The charge is AED 95 per vehicle one-way.
    • What is there to do near Grand Excelsior Hotel Deira?
      Recommended spots to visit include City Centre Deira (2.1 mi) and Gold Souk (2.3 mi), along with Dubai Creek (3 mi) and Grand Mosque (3 mi).

    Recent reviews

    Good 7.4 From 139 reviews

    Very Good 8.0
    The stay was ok, food accommodation clean, etc... However the Pubs noise was too high making it difficult to sleep.
    Simao, gb3 night trip
    Fair 4.0
    Hotel for smokers
    Blad cigarettes smell everywherem.
    gb4 night business trip
    Fair 4.0
    Dirty smelly
    Camilo, us3 night family trip
    Fair 4.0
    Smells terrible , terrible people coming in and out dirty
    Camilo, us1 night family trip
    Exceptional 10.0
    Professional and friendly staff
    All was excellent!!!The room was exactly as to the foto and very clean.The people who work there in all the positions were helpfull and friendly!!!The breakfast ....had more than i expected and all was delicious.We met also the sef who asked as our opinion if he could impove someting.The location was great.I also liked the fact that hotel was connected with the mall.All was professional and the staff was as it must be.I reccoment it!!!
    Dimitra, gb1 night family trip
    Very Good 8.0
    Excellent location for Indian food, Clean rooms - close to airport
    Sarifa, nz2 night romance trip
    Very Good 8.0
    Comfortable - Fridges could be better.
    Comfortable stay overnight. It was the Eid holiday so the bar was not serving any beer. The refridgerators were not very good and a bit slow at chilling any drinks. Bathroom and shower good and the bed was very comfortable.
    Andrew, gb1 night business trip
    Very Good 8.0
    Normal .. only the area is nice
    The hotel is not cleaned well.. housekeeping is too slow when you ordered any things or ask ... the parking is too small and bad to keep the car outside Only for this hotel 2 star is nice
    ABDULLAH, gb1 night family trip
    Exceptional 10.0
    5*
    This is always my place to stay when I go to Dubai
    Kevin, us4 night trip
    Good 6.0
    Old hotel good staff
    Old hotel good staff
    us4 night business trip

    Grand Excelsior Hotel Deira

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