Bergtour Marukita

Photo gallery for Bergtour Marukita

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Balcony
In-room safe, free WiFi, bed sheets
Fridge
In-room safe, free WiFi, bed sheets

Overview of Bergtour Marukita

Bergtour Marukita

3.0 star property
3-star ryokan, convenient for Hakuba Valley Ski Area

9.6/10 Exceptional

53 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Laundry facilities
The price is €167
Price available on 16/07/2022
Map
4995 Hokujo, Kitaazumigun, Hakuba, Nagano, 399-9301
Main amenities
  • Housekeeping (on request)
  • Hot springs
  • Breakfast available
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Laundry facilities
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Chikuni Station - 14 min drive
  • Nakatsuchi Station - 21 min drive
  • Hakuba Station - 27 min walk

About this property

Bergtour Marukita

At Bergtour Marukita, you'll be within a 15-minute drive of Hakuba Valley Ski Area and Tsugaike Ski Resort. You'll have free perks such as WiFi and self-parking. Also, this ryokan is 3.3 mi (5.2 km) from Hakuba Goryu Ski Resort and 3.8 mi (6.2 km) from Hakuba 47 Winter Sports Park. Fellow travellers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 9 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 9 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is by reservation only. Guests who want to receive breakfast, including guests who have booked Room Only rate plans, must contact the property prior to arrival to make a reservation.
  • Guests with Half Board plans must check in by 6 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board plans arriving after 6 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)

Taking the kids

  • Children stay free

What to do

  • Hot springs
  • Karaoke
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 1080 per person (approximately)
  • Housekeeping is available for an additional fee

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Bergtour Marukita Hotel Hakuba
Bergtour Marukita Hotel
Bergtour Marukita Hakuba
Bergtour Marukita Inn Hakuba
Bergtour Marukita Inn
Bergtour Marukita Ryokan
Bergtour Marukita Hakuba
Bergtour Marukita Ryokan Hakuba

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.4/10

Cleanliness

9.7/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Great price and the happiest staff in Hakuba!
The best place I stayed in Hakuba. The staff are incredibly friendly and go out of their way to make sure you feel at home.
TOM, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great value & service!!
Bergtour Marukita is a basic simple no-frills hotel but the location and service made up for it. The front desk lady Kaori-san is so friendly and caring, mothering you. They ask you what time you want breakfast and dinner (if you choose to dine in, it is yakitori) and have everything ready when you come down. They are one of the hotels that have onsens (indoor and outdoor) which is absolutely wonderful after a day of skiing. You can store all your ski equipment downstairs and they have slippers for every section so as to keep the floors clean. Great value for money, we would come back again but would ask for a western instead of Japanese room as sleeping on tatamis was not ideal.
Ching Ching, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous ryokan: wonderful dinner in the hotel, lovely Onsen and most hospitable staff
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was a great hotel to stay in. Thanks for the booking it was great really great
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

We had an awesome time! The staff was so friendly!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

First of all, Kaori, the owner happens to be one of the most Nicest and Sincerest person I have ever met that is running a hotel. The service happens to be one of the best I have ever had, especially since they are so personable with you. We took the morning breakfast option and every morning the food was outstanding. I have never been to a place where I felt at home. One of us was sick and needed a ride to the local market and again, they assisted. I have traveled many places in the world but I have to say this place is my top 2 place to stay. Japanese style rooms that has Futon beds. What was amazing was that they have their own onsen in the hotel. Ample of towels and robest always ready in the lobby, A locker room to put your snowboard/ski stuff with heaters. You can also arrange in house Massage but their are many places near by as well. About 15 minute walk to the Happa-one Gondola but a shuttle near by can take you their in 10. The Happo Bus terminal that can take to you to Nagano Station (Main Bus/Train Hub) is within 10 minute walk, as well. I would grade this place a 15 out of 1 to 10. I would highly recommend, especially for the price you get.. Kaori, Murayama, and the whole staff of Marukita, Thank you much for the amazing experience!
Ryan, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and nice. They gave us great restaurant recommendations when we asked and helped with reserving a table. The breakfasts were awesome with many small courses that varied from day to day. Walk to the gondolla will keep you fit as it is a good 10 mins. There is a shuttle bus but we didn't use it as we are impatient by nature.
Richard, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Your home at Hakuba
The good: - The staff really makes you feel at home. Excellent service and attention. They try to do everything they can to make your stay comfortable. - The onsen is amazing! The hotel has a public bath, an inside onsen, an outside onsen and a sauna, all of which were amazing. - The breakfast's price is reasonable and the breakfast itself is very good and satisfying. Things to improve: - The building itself is kinda old and could use some maintenance - The staff didn't know much about ski shuttles, but they did their best to find information for us
Miguel, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Staff made the experience memorable
The front lady staff was so welcoming as if the hotel were her home. She made us feel so welcomed and tried to offer help whenever we saw her despite some communication barriers. Treated us as if we were her kids and made every minute worth it.
Tiffany, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice - but over-priced.
There is better value places in hakuba. Great onsen.
thomas, 1-night family trip
Verified Hotels.com guest review