Guests
All properties in Playa del Carmen, Quintana Roo, Mexico

Ocean Riviera Paradise El Beso - All Inclusive - Adults Only

Adults-only beachfront property with free water park, near Grand Coral Golf Riviera Maya

  • Free WiFi and free parking
From
€250

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 73.
1 / 73Outdoor Pool
Carr Fed Chetumal Cancun km 296 Predio, Playa del Carmen, 77710, QROO, Mexico
7.4.Good.
  • When we arrived, it took 2 hours to get our luggages. Then the room air conditioning was…

    Oct 10, 2021

  • The rooms are good with a nice balcony with no view.

    Oct 3, 2021

See all 367 reviews

Official standards

This property advises that it adheres to European Holiday Home Association (EHHA - Europe) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 192 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Casino
  • 10 restaurants and 4 poolside bars
  • Full-service spa

What’s around

  • On the beach
  • Grand Coral Golf Riviera Maya - 31 min walk
  • El Camaleon Mayakoba Golf Course - 39 min walk
  • Playa Xcalacoco - 17 min walk
  • Quinta Avenida - 2.9 mi / 4.6 km
  • Punta Esmeralda Beach - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite El Beso
  • Junior Suite Swim Up
  • Junior Suite Roof Top
  • Junior Suite Beso NRF

What’s around

Landmarks

  • On the beach
  • Grand Coral Golf Riviera Maya - 31 min walk
  • El Camaleon Mayakoba Golf Course - 39 min walk
  • Playa Xcalacoco - 17 min walk
  • Quinta Avenida - 2.9 mi / 4.6 km
  • Punta Esmeralda Beach - 2.7 mi / 4.3 km
  • 28 de Julio Square - 3 mi / 4.8 km
  • Playa 88 - 3 mi / 4.8 km
  • Tres Rios Ecopark - 3.9 mi / 6.3 km
  • Plaza Las Americas - 4.5 mi / 7.3 km
  • Mamitas Beach Club - 4.8 mi / 7.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
map
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Carr Fed Chetumal Cancun km 296 Predio, Playa del Carmen, 77710, QROO, Mexico

At a glance

Size

  • 192 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • Caters to adults only
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • 10 restaurants
  • 12 bars/lounges
  • 4 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 4
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Fitness classes on site
  • Basketball on site
  • Bowling alley on site
  • Casino
  • Nightclub
  • Free water park access
  • Fitness facilities
  • Tennis on site

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service

Things to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
  • All à la carte meals and snacks included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 5:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Ocean Riviera Paradise El Beso Adults Resort Xcaret
  • Ocean Riviera Paradise El Beso All Inclusive Adults
  • Ocean Riviera Paradise El Beso Adults Only
  • Ocean Riviera Paradise Beso
  • Ocean Riviera Paradise El Beso Adults Resort
  • Ocean Riviera Paradise El Beso All Inclusive Adults Only

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ocean Riviera Paradise El Beso - All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 4 outdoor pools. Guests have pool access from 8:00 AM to 5:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there are 10 onsite restaurants. Nearby restaurants include La Brasserie (8-min walk), Koh Thai (8-min walk), and Arezzo (15-min walk).
  • Yes, the 50 square-foot casino features 2 slot machines and 1 gaming table.
  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes aerobics, basketball, and bowling. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Ocean Riviera Paradise El Beso - All Inclusive - Adults Only also has 4 poolside bars, 12 bars, and a casino, as well as a nightclub, a 24-hour fitness center, and spa services.
7.4.Good.
  • 8.0.Very Good

    Monkeys

    Charles, 5 night trip, Oct 3, 2021

    Verified Expedia guest review

  • 2.0.Poor

    When I walked into the lobby immediately I did not feel like I was on vacation. The lobby atmosphere was dark and not welcoming. The 1st room smelled old, dusty, the furniture was old with stains, the shower was small and drain was rusty! So, I reported this and was sent to a 2nd room THE 2nd ROOM WAS WORST THAN THE 1st ROOM! I say this because the room was not clean and the bar refrigerator had open beer cans and open water bottles, refrigerator was not sanitary! I thought we were in a pandemic and resort should follow COVID-19 protocols, well this resort failed inspections from my observation! Everything was limited, unable to get in contact with the front desk or room service, the phone ring several times before someone answer the phone! The floor of the pool was black and brown and pool water was green! SMH, this was the worst vacation for my birthday celebration! Not a pleasant memory. The resort suppose to be 5 stars , well I give it a 1/2 star Only due to me singing karaoke Beyoncé! This was disrespectful to THE QUEEN!

    Aja, 5 night family trip, Sep 23, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The ac was not working well, food was terrible in the buffet. No activity in the adult section other resorts do thing every day we just bored. The beach was very small.

    Jessica, 5 night family trip, Sep 22, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Never again Restaurant seem to always be closed for the day no dinner buffet. Catcoon’s crapping on your deck disgusting. Made an appt for Covid testing just to get up there to their unorganized process waiting an hour to be tested while others are just walking in, then told I didn’t register after I got email confirmation. Customer Service suck never again.

    Johanna, 6 night romance trip, Sep 20, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Too many animal running around freely. Cats, raccoons and some other raccoon like creatures running around in the trash cans and on your balcony

    Steven, 6 night trip with friends, Sep 20, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    We had a swim up room everything was great but rooms were very musty would definitely stay again if they get rid of the smell

    JANET, 7 night romance trip, Sep 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    hAVE STAYED AT THIS HOLEL A NUMBER OF TIMES.

    STEPHEN, 5 night trip, Sep 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Its beautiful there

    Sherri, 5 night family trip, Sep 4, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The property is advertised as adult only which is incorrect. There were children everywhere on the property.

    Brenee, 5 night romance trip, Aug 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    First of many

    Beautiful property. Staff was wonderful! We will be back

    kristen, 5 night trip, Aug 31, 2021

    Verified Hotels.com guest review

See all 367 reviews