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El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

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Front of property
Junior Suite Roof Top | Free minibar, in-room safe, desk, iron/ironing board
Casino
Free minibar, in-room safe, desk, iron/ironing board
Restaurant

Overview of El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

4.5 star property
Beachfront aparthotel in Playa del Carmen with spa, casino
7.6 out of 10 Good
7.6/10 Good

827 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
Map
Carr Fed Chetumal Cancun km 296 Predio, Montecarlos Lt 7, 7-1 Xcalacoco, Playa del Carmen, QROO, 77710
Main amenities
  • 192 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • Casino
  • Restaurants and swim-up bar
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • 3 outdoor tennis courts
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • On the beach
  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 8 min drive
  • Mamitas Beach - 9 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Tres Rios Ecopark - 11 min drive
  • Playa del Carmen Maritime Terminal - 12 min drive
  • Playacar Golf Club - 14 min drive
  • Maroma Beach - 16 min drive
  • Xplor Theme Park - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.4 km

Restaurants

  • Amaranto - 18 min walk
  • Snack Riviera - 19 min walk
  • Buffet Riviera - 18 min walk
  • Buffet Sunset - 14 min walk
  • Piano Bar - 20 min walk
Map

About this property

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

At El Beso Adults Only at Ocean Riviera Paradise - All Inclusive, you can spend time at the beach playing volleyball, plus you'll be within a 10-minute drive of Quinta Avenida and Playa del Carmen Main Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and manicures and pedicures. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the swim-up bar. There's a casino and a nightclub, and apartments get the details right with free minibar items and deep-soaking baths. Fellow travellers say good things about the pool and helpful staff.

All-inclusive

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests have access to restaurants, bars and amenities at a nearby partner property, located 0.1 miles (150 meters) away.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor Pool
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Manicures and pedicures
  • Facials
  • Thai massages
  • Body scrubs
  • Body treatments
  • Hot stone massages
  • Swedish massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar
  • Stocked minibar (free)
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Deep-soaking bath
  • Dressing gowns
  • Hairdryer
  • Free toiletries
  • Slippers

Entertainment

  • LCD TV with satellite service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (reception)

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Nightclub
  • Casino
  • Casino gaming table
  • 2 casino slot machines
  • Casino VIP room
  • Bowling on site
  • Aerobics classes on site
  • Beach volleyball on site
  • Tennis on site
  • Basketball on site

General

  • 192 rooms
  • 4 floors
  • 1 building
  • Built in 2016
  • Mediterranean architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 5:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Ocean Riviera Paradise El Beso Adults Resort Xcaret
Ocean Riviera Paradise El Beso Adults Resort
Ocean Riviera Paradise El Beso Adults Playa del Carmen
El Beso at Ocean Riviera Paradise Adults Only
Ocean Riviera Paradise El Beso Adults Only
Ocean Riviera Paradise El Beso All Inclusive Adults Only
El Beso Adults Only at Ocean Riviera Paradise All Inclusive

Frequently asked questions

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offer free cancellation for a full refund?
Yes, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 5:00 PM.
Are pets allowed at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?
You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes aerobics , basketball and bowling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Beso Adults Only at Ocean Riviera Paradise - All Inclusive also has a casino, a nightclub and a 24-hour fitness centre, as well as spa services, a picnic area and a garden.
Are there restaurants at or near El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?
Yes, there's an on-site restaurant.
Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around El Beso Adults Only at Ocean Riviera Paradise - All Inclusive like?
El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is located a short 9-minute walk from Playa Xcalacoco.

Reviews

7.6

Good

8.3/10

Cleanliness

7.9/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

I had a very nice stay at ORP. But it is a tad confusing so I’m going to clear a few things up. One…there is no shuttle to or from the hotel to airport. This was a huge let down because the taxi drivers definitely take advantage of your need to get to your destination and the hotel is 40 mins from the airport. It cost me 60 dollars to get there and I was told 60 dollars to get back to the airport but the guy charged me 88 dollars usd and because I was taken to the airport so late I didn’t notice I was ripped off until I was gone. The staff put me in this guys cab so I’m blaming the hotel because that was messed up! The hotel grounds are beautiful but it is a long walk around, thankfully they have carts that will take you back and forth. Understand thaT EL BESO is NOT an adult only sister resort or separate entity. It is weirdly a section on the resort that is separated by a wall of palm trees where the rooms are for adults only. But to my chagrin I was eating meals, watching shows and even drinking at the bar with ppls loud kids. A little boy came up and ordered A piña colada (virgin) and it threw me. I was a bit annoyed by the lack of adult entertainment. Everything involved kids. The food was not it! I couldn’t eat at that buffet to save my life for anything other than breakfast. I was rushed checked in so I missed out on alot of things. Overall I had a nice experience, but not an adults only one. I’d go elsewhere for that. Staff was really nice though.
Ijene R, 4-night trip
Verified Expedia guest review

4/10 Fair

The foods and amenities were not 5 star resort. the resort was clean because it's only 5 years old but this resort is just trying to pretend to be 5 star 🌟 but it's only 3 to 4 star resort not 5 stars resort..
Kyong, 6-night family trip
Verified Expedia guest review

6/10 Good

We liked the location and the pool activities were fun, The food was just okay some meals were good then others were not. Also way to crowded and lines at breakfast with most food gone before u can get to it.. the rooms needed updating and cleaned up..
Joelle, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay! Staff was excellent. Lots of food and drink choices and things to do. There was a lot of seaweed and heavy surf so we couldn’t swim in ocean but it was beautiful! Lots of pools to swim in.
MIchael, 5-night family trip
Verified Expedia guest review

8/10 Very good

Property was beautiful and staff was polite and helpful. We originally booked a swim out room in el beso but upgraded to a 2 floor room with a jacuzzi on top level. Room was nice and always cleaned every day. We spent most days at the el beso pool. Drinks were great. Staff there was always smiling. The beach was a big disappointment for me as it is really rocky out in the ocean. There is a lot of seaweed, which does not bother me, but staff was always trying to clean it up. Food was good/great. Overall a very nice place and I would return.
Verified Expedia guest review

6/10 Good

Property clean and beautiful. No customer service, only one buffet for 4 different buildings not enough food for all, overcrowded with long lines just to empty food bowls.
Martha, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our El Beso room was beautiful! The staff members were all super friendly! The food was great!
Lori, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

The El Beso room was excellent. The food was great. Music at the pool was a bit loud at times but still good.
Leah, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about this resort except trying to reach the front desk/guest services. My room key quit working twice and on the last day I couldn’t open my safe. On all 3 occasions I couldn’t get through on my phone I had to walk up to the lobby. Also the beach had a lot of seaweeds
Marlene, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

El Beso was very beautiful and the staff was great. The only thing is that they do not have a lot of adult activities at night. Also, there’s a difference shown between the premier guest (gold wristband) and regular guest (all other colors) regarding food and drinks. The adult restaurant (Blue Moon) was our favorite but the restaurant near the beach was also really good. I would definitely stay again if I was bringing the entire family but not for just my husband and I.
Kristian, 4-night romance trip
Verified Expedia guest review