Mayan Palace Hotel

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Primary image
Terrace/patio
Free WiFi
Triple Room | Free WiFi
Free WiFi

Overview of Mayan Palace Hotel

Mayan Palace Hotel

2.5-star property
No-frills hotel in Panajachel

7 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • 24/7 front desk
Map
Via principal 0 96, Zona 2, Panajachel
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self-parking
  • Free toiletries

Room options

About this area

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 131 min drive
  • Airport shuttle (surcharge)

About this property

Mayan Palace Hotel

Property highlights
Mayan Palace Hotel provides amenities, such as a round-trip airport shuttle and a terrace. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • A 24-hour front desk, water sports equipment and luggage storage
  • Tour/ticket information
Room features
All guest rooms at Mayan Palace Hotel include amenities, such as complimentary wireless Internet access.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

What to do

  • Kayaking nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Water sports equipment

Facilities

  • Terrace

Room amenities

Be entertained

  • Television
  • Cable TV channels

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Also known as

Mayan Palace Hotel Panajachel
Mayan Palace Panajachel
Mayan Palace Hotel Hotel
Mayan Palace Hotel Panajachel
Mayan Palace Hotel Hotel Panajachel

Frequently asked questions

Does Mayan Palace Hotel offer free cancellation for a full refund?
Yes, Mayan Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mayan Palace Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Mayan Palace Hotel on 27 October 2022 start from €34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Mayan Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mayan Palace Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Mayan Palace Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mayan Palace Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Mayan Palace Hotel and nearby?
Have fun with nearby activities such as kayaking and snorkelling.
Are there restaurants at or near Mayan Palace Hotel?
Yes. Nearby restaurants include Crossroads Café (4-min walk), La Taberna del Barrio (6-min walk) and Circus Bar (6-min walk).
What's the area around Mayan Palace Hotel like?
Mayan Palace Hotel is a short 1-minute walk from Multiple Use Area Lake Atitlan Basin and 11 minutes' walk from La Galeria.

Overall score and ratings

4.6

6.3/10

Cleanliness

6.0/10

Staff & service

4.3/10

Property conditions & facilities

2/10 Poor

Bed bugs and plenty of noice
Plenty of Bed bugs, noisy due to location and even noiser on weekends. Shower drainage issues. Wi-Fi does not work on 2nd floor. Expensive for such of crappy service! Expedia shouldn't allow such of place to advertise in their page period.
Y, 2-night trip
Verified Expedia guest review

4/10 Fair

Gross
We stayed here because of the price. The staff was friendly but the rooms were musty, the bedding looked and felt dirty, and the tap water was brown, so we didn't dare take a shower while we were there. On top of that it is extremely noisy and the automatic spotlights shine into the room at night whenever someone walks by. I would strongly caution anyone not to stay here until management figures out how to clean the place up a bit.
1-night trip
Verified Expedia guest review

2/10 Poor

Bad and noisy
The hotel is in Panajachel downtown so the noise of the near by bars is right there in the room, plus the walls are so thin yo can hear what the other guests are doing. The WiFi signal was poor. On the plus side, the room was pretty clean and there was always clean fresh water available in the hallway
Verified Expedia guest review

8/10 Very good

The only problem with the hotel was the bathroom, there was a bad odor all the time.
Verified Hotels.com guest review

8/10 Very good

Nice hotel close to the beach
It was fantastic. The have a great attended and the room are nice.
Verified Orbitz guest review

2/10 Poor

CARLOS, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Lo volvería a reservar
Llegamos a la 1 am Porque el viaje fue más largo de lo esperado. Cuando llegamos, el hotel estaba cerrado y no abrían a pesar que tocamos el timbre varias veces. Tuvimos que hacer llamada internacional de nuestro celular para q nos contestaran y decirles q estábamos afuera y teníamos reservación. Ya adentro, nos dice la persona que atiene que ellos ya no trabajan reservas por internet, pero por LA hora nos dio la habitación y dijo que arregláramos mañana con el encargado. El resto de la estadía estuvo bien, Habitacion limpia, nos llevaron café a la habitación y hay agua caliente.
Diana, 1-night trip with friends
Verified Hotels.com guest review