Hotel Arka

Photo gallery for Hotel Arka

Primary image
Indoor pool
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Flat-screen TV

Overview of Hotel Arka

VIP Access

Hotel Arka

5.0 star property
Luxury hotel with indoor pool, near Cifte Hammam

8.6/10 Fabulous

156 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is €110
Price available on 09/07/2022
Map
Bitpazarska 90/2, Skopje, 1000
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Rooftop terrace
  • 24-hour fitness centre
  • Sauna
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Čair
  • Stone Bridge - 4 min drive
  • Memorial House of Mother Teresa - 4 min drive
  • Embassy of Austria - 13 min drive

Getting around

  • Skopje (SKP-Alexander the Great) - 26 min drive
  • Skopje Station - 19 min walk
  • Kumanovo Station - 32 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Arka

A great choice for a stay in Skopje, Hotel Arka features a rooftop terrace and offers an airport shuttle (available 24 hours) for MKD 1850 per vehicle. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. An indoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers like the helpful staff and bar.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a MKD 2600 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a MKD 2100 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until 6:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3229 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • Bulgarian
  • Croatian
  • English
  • Serbian

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Rooftop Bar – On-site rooftop bar.
Panoramic Bar – On-site bar. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MKD 1850 per vehicle (one-way. Maximum occupancy 3)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities will be closed during December, November, October, September, January and February:
  • Swimming pool

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 10:30 AM to 6:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

On-site PCR COVID-19 testing is available for a MKD 2600 fee, and antigen/rapid COVID-19 testing is available for a MKD 2100 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Arka Hotel
Hotel Arka Skopje
Hotel Arka Hotel Skopje

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

8.9/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

Service issues but otherwise a good hotel
The service at the hotel was disappointing. We had booked an airport pickup and the hotel asked for flight details etc. When we found out our flight may be delayed we sent an email before leaving to advise the hotel of a likely delay to our flight and we sent an URL for Skopje Airport asking them to check the latest flight status before sending the car. When we arrived (late) the reception staff made a snide comment about arriving late and the car having to wait for us. When we checked out the hotel tried to charge us twice for the airport pickup. I told the staff that I had sent an email warning them of the delay. The receptionist acknowledged the email but said that he can't be expected to check the flight status of all of his clients when arranging a airport pick up therefore we must pay twice for the delay. We did not pay for the additional pick up and raised a complaint but it took a lot argument to reach this outcome and it took some of the pleasure out of our stay in what is a lovely city. In fairness to the staff he was presumably doing his job in line with the hotel's policies. But if so that leaves an impression of service levels at the hotel - i.e. ignoring an email from a client warning of delays because it is unreasonable to have to check the flight status. It is a pity as in many ways the hotel is good. It is in a great location next to the Old Bazaar part of the city and it has great views from the breakfast and bar area. Also the breakfast was fantastic.
John, 2-night trip
Verified Hotels.com guest review

6/10 Good

Too many rules, need to learn customer service.
Too many rules. The Welcome Aboard package contains two legal size pages of small print of rules including no washing clothes in the sink and no outside food, even though ony breakfast is served. My first two days, I wanted to eat breakfast outside on the terrace. The waiters refused to serve me. Reason; "not our protocol." Food from the buffet, coffee, and cigerettes were allowed, but they refused to walk the extra ten meters with the breakfast plate. I finally got them to do as I asked, but I had to start the first two mornings fighting with hotel staff.
Thomas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice little hotel, great views.
Michael, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Except for the older staff attitude, everything went excellent
RAMSES, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

They have a free guarded parking. But the pool is just a decoration in the restaurant. The restaurant where you also get breakfast has a good view.
Martin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Nice hotel in the most convenient location, right in the centre of the old town. Provides great views of the old town as well as other main attractions of Skopje from the rooftop terrace.
M N, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel improved greatly by the helpful staff.
The hotel was good but it was improved greatly the customer service of the two very helpful gentleman receptionists, Stoyan and Gregor, who helped us so much and couldn’t be more hospitable, they are a credit to the hotel.
Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose Carlos, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The staff is fantastic, get all the help I need with everything, including Covid 19 required tests that they arranged on premises. Every member of the staff was very helpful. The hotel itself is it is very clean and well maintained in most areas, but a bit odd: glass bathrooms, no towel hooks and retractable showers you should hold in your hand all the time. The area around the hotel is not very clean (but feels safe though) and noisy.
6-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful surprise
Skopje is not a touristy city and thus the general layout and infrastructure is somewhat confusing, so our first impression of the hotel entrance was a bit scary. However, everything after that was great. The staff was incredibly nice and helpful, the breakfast was great with one of the best views from anywhere in the city. The location was perfect, although the Macedonia Square is the heart of the city, the activity and best traditional food restaurants are right by the ARKA Hotel. Strongly recommended!
Alan, 2-night trip
Verified Hotels.com guest review