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Novotel Wien Hauptbahnhof

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Exterior
Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Family Room, 1 Double Bed with Sofa bed (Executive) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Overview of Novotel Wien Hauptbahnhof

UNESCO Sustainable Travel Pledge

Novotel Wien Hauptbahnhof

4-star property
4-star hotel with full-service spa, connected to a shopping centre, near Vienna State Opera

9.0/10 Superb

1,022 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Canettistrasse 6, Vienna, 1100

Room options

About this area

What's nearby

  • In Wieden
  • Vienna State Opera - 27 min walk
  • Vienna Christmas Market - 43 min walk
  • Belvedere - 5 min drive
  • Hofburg Imperial Palace - 12 min drive
  • Stephansplatz - 14 min drive
  • Schoenbrunn Palace - 20 min drive
  • St. Stephen's Cathedral - 23 min drive
  • Wiener Prater - 16 min drive

Getting around

  • Vienna International Airport (VIE) - 20 min drive
  • Vienna (XWC-Vienna Central Station) - 3 min walk
  • Vienna Central Station - 4 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 5 min walk
  • Quartier Belvedere S-Bahn - 4 min walk
  • Sudtiroler Place S-Bahn - 4 min walk
  • Sudtiroler Place U-Bahn - 6 min walk

Restaurants

  • Asiagourmet - 2 min walk
  • Campus Bräu - 3 min walk
  • IKI - 3 min walk
  • Konditorei Oberlaa - 4 min walk
  • Ringsmuth - 5 min walk

About this property

Novotel Wien Hauptbahnhof

Novotel Wien Hauptbahnhof puts you 1.4 mi (2.2 km) from Vienna State Opera and 2.2 mi (3.6 km) from Vienna Christmas Market. Guests can indulge in spa services at the spa, and international cuisine is served at THE FLAVE of Vienna, which is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a sauna. Fellow travellers like that it's only a short walk to public transportation: Quartier Belvedere S-Bahn is 4 minutes away and Sudtiroler Place S-Bahn is 4 minutes.

Languages

English, Filipino, French, German, Greek, Polish, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 266 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 1:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 25 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu

Working away

  • Business centre
  • 8 meeting rooms
  • Conference space (9989 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Filipino
  • French
  • German
  • Greek
  • Polish
  • Russian
  • Serbian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna. The spa is open daily.

Dining

THE FLAVE of Vienna – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per day

Parking

  • Self-parking costs EUR 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Frequently asked questions

Does Novotel Wien Hauptbahnhof offer free cancellation for a full refund?
Yes, Novotel Wien Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Wien Hauptbahnhof?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Novotel Wien Hauptbahnhof on 19 February 2023 start from €96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Wien Hauptbahnhof?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Wien Hauptbahnhof?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Wien Hauptbahnhof?
Yes. Self-parking costs EUR 25 per night.
What are the check-in and check-out times at Novotel Wien Hauptbahnhof?
You can check in from 3:00 PM - 1:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Wien Hauptbahnhof?
No, this hotel doesn't have a casino, but Casino Wien (4-min drive) is nearby.
What is there to do at Novotel Wien Hauptbahnhof and nearby?
Novotel Wien Hauptbahnhof has a spa and a steam room.
Are there restaurants at or near Novotel Wien Hauptbahnhof?
Yes, THE FLAVE of Vienna offers international cuisine. Nearby restaurants include IKI (3-min walk), Konditorei Oberlaa (4-min walk) and Ringsmuth (5-min walk).
What's the area around Novotel Wien Hauptbahnhof like?
Novotel Wien Hauptbahnhof is a short 4-minute walk from Quartier Belvedere S-Bahn and 10 minutes' walk from Belvedere. Travellers say that the area is central and good for shopping.

Reviews

9.0

Superb

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Catalin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charlie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Konstantin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel
The hotel is right next to the station which links places in Vienna. It’s a fairly new and beautiful hotel. I want to shout out Tony and Alex who work at the bar. My phone charger broke and they allowed me use their charger and kept me company while charging my phone. Tony especially deserves a raise. The only issue with my stay was the fact that the air conditioner was turned off because it was winter time, this made the room really hot and uncomfortable. Overall, I’ll recommend the hotel!!!
Aminat, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed our stay at this hotel. The staff were lovely, the location is excellent - right opposite the main train station and tramline D which takes you right into the city centre and the room was first class. The bed was so comfortable and the bathroom was nice and spacious.
Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ŕecomend
Clean, quiet but small room, staff was very friendly. Breakfast was perfect.
Lucie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location and room. Breakfast terrible.
Great location adjacent to train station - our room had a view of the platforms so make sure you pick your view! Modern room with large tv. Clean and quiet. Breakfast was terrible - the room is not large enough to accommodate all the visitors. Long queues. Coffee can take 10 minutes to get to the machine and even then there are no cups and you spend half the time chasing staff members. A noisy chaotic environment. Food was okay but it always ran out. Not an enjoyable experience given it is an extra payment and not included in the price, I would expect something better.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect
stanislav, 3-night family trip
Verified Hotels.com guest review