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Novotel Wien Hauptbahnhof

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping centre, near Vienna State Opera

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Novotel Wien Hauptbahnhof

Photo gallery for Novotel Wien Hauptbahnhof

Exterior
Terrace/patio
Exterior
Room, 2 Single Beds
Exterior

Overview of Novotel Wien Hauptbahnhof

9.0

Superb

Property highlights

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
Map
Canettistrasse 6, Vienna, 1100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 8 meeting rooms
For families
  • Children stay free
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Family Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Accessible

Standard Room, Accessible

Standard Room, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Favoriten
  • Vienna State Opera - 27 min walk
  • Hofburg Imperial Palace - 31 min walk
  • St. Stephen's Cathedral - 35 min walk
  • Prater - 41 min walk
  • Vienna Christmas Market - 43 min walk
  • Belvedere - 1 min drive
  • Naschmarkt - 3 min drive
  • Mariahilfer Street - 4 min drive
  • Albertina - 4 min drive
  • MuseumsQuartier - 4 min drive

Getting around

  • Vienna International Airport (VIE) - 18 min drive
  • Vienna (XWC-Vienna Central Station) - 3 min walk
  • Vienna Central Station - 4 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 5 min walk
  • Sudtiroler Place S-Bahn - 4 min walk
  • Quartier Belvedere S-Bahn - 4 min walk
  • Sudtiroler Place U-Bahn - 6 min walk

Restaurants

  • Starbucks - 4 min walk
  • Bäckerei Ströck - 2 min walk
  • Leberkas-Pepi - 3 min walk
  • Burger King - 2 min walk
  • Heberer - 3 min walk

About this property

Novotel Wien Hauptbahnhof

At Novotel Wien Hauptbahnhof, you'll be within a 10-minute drive of Vienna State Opera and Vienna Christmas Market. Guests can indulge in spa services at the spa, and international cuisine is served at THE FLAVE of Vienna, which is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a sauna. Fellow travellers say great things about the overall property condition. Public transportation is only a short walk: Sudtiroler Place S-Bahn is 4 minutes and Quartier Belvedere S-Bahn is 4 minutes.

Languages

Arabic, Croatian, English, Filipino, French, German, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 266 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 1:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 25 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu

Working away

  • Business centre
  • 8 meeting rooms
  • Conference space (9989 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna. The spa is open daily.

Dining

THE FLAVE of Vienna – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per day

Parking

  • Self-parking costs EUR 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Frequently asked questions

Does Novotel Wien Hauptbahnhof offer free cancellation for a full refund?
Yes, Novotel Wien Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Wien Hauptbahnhof?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Wien Hauptbahnhof?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Wien Hauptbahnhof?
Yes. Self-parking costs EUR 25 per night.
What are the check-in and check-out times at Novotel Wien Hauptbahnhof?
You can check in from 3:00 PM - 1:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Wien Hauptbahnhof?
No, this hotel doesn't have a casino, but Casino Wien (4-min drive) is nearby.
What is there to do at Novotel Wien Hauptbahnhof and nearby?
Novotel Wien Hauptbahnhof has a spa and a steam room, as well as an arcade.
Are there restaurants at or near Novotel Wien Hauptbahnhof?
Yes, THE FLAVE of Vienna offers international cuisine.
What's the area around Novotel Wien Hauptbahnhof like?
Novotel Wien Hauptbahnhof is a short 4-minute walk from Sudtiroler Place S-Bahn and 6 minutes' walk from Belvedere.

Reviews

9.0

Superb

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

We booked the room with 2 beds. The beds were very narrow and the mattresses and pillows were very old and uncomfortable. The door of the fridge was broken. The air conditioning made such a noise that was impossible to sleep. The bathroom tub was very sleepery with no protection. No one came to clean the room we had to call housekeeper at 4pm. As they cleaned the room the coffee mugs were not changed or washed. The breakfast room was clean and the breakfast was not bad. The only one thing good about the hotel is being across the street from the train station, so if you planned to use the train it was very convenient. In overal the stay in this hotel was very disappointing.
Faina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

EDWIN, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

conveniently located
conveniently located. you could literally look at the train station. beautiful area. Reception was very friendly and knowledgeable, and the room was lovely.
casandra, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Katerina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JING, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, perfect spot for train travel.
Staff was really helpful and kind, both during check-in, our room was not ready because we arrived really early around 9:45 as during our one night stay and express check out. We had some medicine that needed to be refrigerated as well as some ice packs, every body excelled helping us all the way thru.
Andres, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

It was clean Hotel, very close to train station and accessible to many area
Maryam, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely room.
Pros: Lovely big and very clean room. Very comfortable with a great view. Cons: Tea, coffee and sugar were not replenished throughout our 4 day stay.
Stephanie, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The room was for 2 adults and 1 child with queen bed and single pullout. The queen bed mattress was comfortable however single mattress was in very poor condition.
Peggy, 1-night trip
Verified Expedia guest review