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Banana Palms Hotel

Photo gallery for Banana Palms Hotel

Dock
2 outdoor pools
2 outdoor pools
2 outdoor pools
Family Suite, 2 Bedrooms, Tower | Terrace/patio

Overview of Banana Palms Hotel

Banana Palms Hotel

3.5 star property
3.5-star beach hotel with restaurant, near Lake Izabal
8.6 out of 10 Fabulous
8.6/10 Fabulous

110 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Calle Banana Palms, 300 mtrs before the Castle entrance, Livingston, Izabal, 18019
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Children's pool
  • Pool bar
  • Room service
  • Business centre
  • Airport drop-off service
  • Terrace
  • Garden
  • Self-serve laundry
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Private hot tub
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • On the riverwalk

Getting around

  • Puerto Barrios (PBR) - 120 min drive
  • Airport drop-off service

Restaurants

  • Mar Marine Yatch Club - 8 min drive
  • Cayena Restaurante - 10 min drive
  • Rosita's Restaurant - 11 min walk
  • Ranchon Mary - 8 min drive
  • El Cheque - 8 min drive
Map

About this property

Banana Palms Hotel

A great choice for a stay in Livingston, Banana Palms Hotel offers airport drop-off service (available 24 hours). Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Maya Palms, which serves international cuisine. Other highlights include a poolside bar, a children's pool and a terrace. The nice bathrooms and location get good marks from fellow travellers.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free secured, uncovered on-site self-parking

Transfers

  • Airport drop-off on request(available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground

What to do

  • Helicopter/aeroplane tours
  • Kayaking
  • Motor boating
  • Waterskiing
  • Ecotours nearby
  • Boat tours nearby
  • Scuba-diving nearby
  • Hot springs nearby

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services

Facilities

  • 11 buildings/towers
  • Built in 1995
  • Garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Reception hall

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

What to enjoy

  • Private rooftop hot tub
  • Porch or lanai

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Maya Palms – This restaurant specialises in international cuisine.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 9 to 12 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day
  • Airport shuttle service for children up to age 9 costs USD 50

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Banana Palms Hotel Hotel
Banana Palms Hotel Livingston
Banana Palms Hotel Hotel Livingston

Frequently asked questions

Does Banana Palms Hotel offer free cancellation for a full refund?
Yes, Banana Palms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Banana Palms Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Banana Palms Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Banana Palms Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Banana Palms Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Banana Palms Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 50 per person.
What are the check-in and check-out times at Banana Palms Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
What is there to do at Banana Palms Hotel and nearby?
Have fun with on-site activities such as kayaking, waterskiing and motor-boating. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include private rooftop hot tubs and a garden.
Are there restaurants at or near Banana Palms Hotel?
Yes, Maya Palms offers international cuisine.
Does Banana Palms Hotel have rooms with private hot tubs?
Yes, each room has a private rooftop hot tub.
Does Banana Palms Hotel have any outdoor private spaces?
Yes, every room features a porch or lanai.
What's the area around Banana Palms Hotel like?
Banana Palms Hotel is located on the waterfront, a short 5-minute walk from Lake Izabal and 12 minutes' walk from Castillo de San Felipe de Lara. Travellers say that the area is walkable and good for families.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Verified Expedia guest review

4/10 Fair

pretty below standard hotel
The hotel in general was good, they had a seperate pool for children and adults which was not upheld, the adult pool was full of children… also no sunchairs there was about 4 in total. When questioned reception not much help… Second day there we ate in the restaurant and I got food poisning.. Having worked in restaurants 15 years of my life there is no excuse for bad hygene. My second day of two was spoiled because of this… at the time I was too sick to complain. The staff in general was attentive and very friendly.
Marcus, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was our second stay. The view of the lake was stunning.
Verified Expedia guest review

10/10 Exceptional

Restaurant food and service is slow and food takes for ever
Maria Renee, 2-night family trip
Verified Expedia guest review

8/10 Very good

I rented a Family suite and I did not like that the room with the king size bed did not have enough privacy.
Erick, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lugar muy seguro y agradable
Dolores, 1-night family trip
Verified Expedia guest review

8/10 Very good

Hotel was nice. It would've been nice to know only 1 pool was in service.
Karen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rudy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was nice, no complain.
Blanca I, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice stay
The place is beautiful i will definitely come back next year. The food is delicious.
Adelso, 1-night family trip
Verified Hotels.com guest review