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All properties in Felanitx, Balearic Islands, Spain

ROBINSON CALA SERENA

Felanitx beachfront hotel with 3 restaurants and spa

  • Free buffet breakfast, free WiFi, and free parking

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

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  • ROBINSON CALA SERENA
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ROBINSON CALA SERENA. Image 1 of 42.
1 / 42ROBINSON CALA SERENA
07660 Cala Serena/Cala d'Or, Felanitx, 07660, Balearic Islands, Spain
9.0.Superb.
  • Great place, nice Food, nice athmosphere

    Apr 22, 2021

  • Great location and facilities

    Aug 27, 2019

See all 20 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain), TUI safety and hygiene standards (Robinson Club), and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 280 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • On the beach
  • Cala Serena - 3 min walk
  • Cala Ferrera Beach - 5 min walk
  • Caló des Corral - 18 min walk
  • Cala Gran - 23 min walk
  • Caló de ses Dones - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Economy Double Room
  • Standard Single Room
  • Standard Double Room
  • Superior Double Room

What’s around

Landmarks

  • On the beach
  • Cala Serena - 3 min walk
  • Cala Ferrera Beach - 5 min walk
  • Caló des Corral - 18 min walk
  • Cala Gran - 23 min walk
  • Caló de ses Dones - 28 min walk
  • Cala d'Or Marina - 32 min walk
  • Cala Sa Nau - 43 min walk
  • Cala Mitjana - 2.3 mi / 3.8 km
  • Caló des Pou - 2.8 mi / 4.5 km
  • Cala Estreta - 2.8 mi / 4.5 km

Getting around

  • Palma de Mallorca Airport (PMI) - 58 min drive
  • Manacor Station - 31 min drive
  • Petra Station - 38 min drive
  • Airport shuttle (surcharge)
map
See on map
07660 Cala Serena/Cala d'Or, Felanitx, 07660, Balearic Islands, Spain

At a glance

Hotel size

  • This hotel has 280 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 3 restaurants
  • 5 bars/lounges

Things to do

  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 13
  • Full-service spa
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Scuba diving nearby
  • Nightclub
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Garden
  • Terrace

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Pillow menu

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, WellFit. Services include massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Dining

Main restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Speciality restaurant - This restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open select days.

Gourmet restaurant - Onsite restaurant. Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Scuba diving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
  • COVID-19 testing fee (antigen/rapid screening): EUR 30 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property requires that all guests aged 12 and up receive on-site antigen/rapid COVID-19 testing (EUR 30 per person, per stay).

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and TUI safety and hygiene standards (Robinson Club).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Only registered guests are allowed in the guestrooms.

This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Robinson Club Cala Serena Hotel Felanitx
  • ROBINSON CALA SERENA Hotel
  • ROBINSON CALA SERENA Felanitx
  • ROBINSON CALA SERENA Hotel Felanitx
  • Robinson Club Cala Serena Hotel
  • Robinson Club Cala Serena Felanitx
  • Robinson Club Cala Serena
  • Robinson Club Cala Serena

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, guests must provide documentation related to COVID-19 at check-in, and disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there are 3 onsite restaurants, featuring Spanish cuisine. Nearby restaurants include Tapas y Mas (14-min walk), Rancho El Patio (14-min walk), and Port Petit (2 mi).
  • Yes, an airport shuttle is available.
  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. ROBINSON CALA SERENA also has 5 bars and a nightclub, as well as a fitness center and a garden.
9.0.Superb.
  • 6.0.Good

    Not so good

    Beds really bad Ants in bedroom all over beds and units If we hadn’t been there only 2 nights we would have left

    JEREMY HANNAN, 2 night family trip, Apr 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Der Empfang war alles andere als erfreulich. Statt eines Begrüßungsgetränkes wurden wir direkt zum Arzt geschickt, um einen Corona Test zu machen, der pro Person 30,- € gekostet hat. Auf das Ergebnis haben wir fast eine Stunde gewartet. Wir hatten das Hotel kurzfristig gebucht, nachdem wir schon ein paar Tage auf der Insel waren. Hätten wir gewusst, dass der Test Voraussetzung für den Aufenthalt ist, hätten wir das Hotel nicht gebucht, da wir ja schon einen negativen PCR Test hatten, der aber mittlerweile älter als 48 Stunden alt war. Nicht die Tatsache, dass wir einen Test haben mussten, sondern wie uns dieser Umstand vermittelt wurde, war extrem kundenunfreundlich und inakzeptabel.

    Ralf, 2 night trip, May 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Alles sehr schön,wenig Badaustattung wie Creme,Spülung unsw.Guter Service nettes Personal,sehr schöne Anlage.Zugang zum Meer bautechnisch wohl nicht anders möglich.Alles in allem sehr schön.

    3 night trip, Jan 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Es hat alles wieder einmal gepasst. Tolle Anlage, toller Service

    Gunter, 7 night family trip, Nov 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Udany urlop

    Wspaniały, rodzinny pobyt.

    Violetta, 7 night family trip, Jul 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    För tysk!

    Hela anläggningen kändes som den låg i Tyskland. Alla gäster och personal var tyskar. De flesta skrivna anslag, info brev mm var skrivna på tyska

    Peter, 6 night family trip, Jun 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sehr schöne Anlage in einer traumhaften Lage! Super Essen!

    4 night romance trip, Feb 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Im Februar konnte man zwar noch nicht schwimmen. Aber es ist ein Schöner Club mit tollen Mitarbeitern die stets freundlich und sehr Hiflsbereit sind. Tolles Team im Sportbereich mit kompetenten Ansprechpartnern und mit super Sportkursen! Schöner Wellfitbereich. Der Pâtissier ist klasse. Die Kuchen und der Nachtisch waren spitze!

    4 night romance trip, Feb 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    sehr schöner und angenehmer Aufenthalt im Club. Einfach zum Empfehlen

    3 night trip, Dec 6, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Einer der besten RC!! Gerne kommen wir wieder!! LG

    3 night trip, Nov 29, 2018

    Verified Expedia guest review

See all 20 reviews