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Robinson Cala Serena

Photo gallery for Robinson Cala Serena

Property entrance
On the beach, beach volleyball
On the beach, beach volleyball
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of Robinson Cala Serena

Robinson Cala Serena

4.0 star property
Felanitx beachfront hotel with 3 restaurants, spa

9.0/10 Superb

49 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
07660 Cala Serena/Cala d'Or, Felanitx, Balearic Islands, 07660

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Palma de Mallorca (PMI) - 58 min drive
  • Manacor Station - 31 min drive
  • Petra Station - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Tapas y Mas - 14 min walk
  • Mestral - 17 min walk
  • Marivent - 17 min walk
  • Spice of India - 19 min walk
  • Mamma Mia - 4 min drive

About this property

Robinson Cala Serena

At Robinson Cala Serena, you can spend time at the beach playing volleyball, plus scuba-diving is nearby. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and Ayurvedic treatments. Main restaurant, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 5 bars/lounges, a nightclub and a fitness centre.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
Property requires that all guests aged 12 and over receive on-site antigen/rapid COVID-19 testing (EUR 30 per person, per stay)
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Golf lessons
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Golf driving range on site
  • 3 outdoor pools
  • Bike parking
  • Full-service spa
  • Nightclub
  • 13 outdoor tennis courts
  • Sauna
  • Steam room
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, WellFit. Services include facials and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Dining

Main restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Speciality restaurant – This restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required. Open selected days.
Gourmet restaurant – On-site restaurant. Reservations are required. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.
  • COVID-19 testing fee (antigen/rapid screening): EUR 30 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

The property requires that all guests aged 12 and over receive on-site antigen/rapid COVID-19 testing (EUR 30 per person, per stay).

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and TUI safety and hygiene standards (Robinson Club) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property uses solar and geothermal energy, plus eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Robinson Club Cala Serena Hotel Felanitx
Robinson Club Cala Serena Hotel
Robinson Club Cala Serena Felanitx
Robinson Club Cala Serena
Robinson Club Cala Serena
ROBINSON CALA SERENA Hotel
ROBINSON CALA SERENA Felanitx
ROBINSON CALA SERENA Hotel Felanitx

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Robinson Cala Serena?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Robinson Cala Serena?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Robinson Cala Serena?
Sorry, pets aren't allowed.
Is parking offered on site at Robinson Cala Serena?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Robinson Cala Serena?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Robinson Cala Serena?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Robinson Cala Serena and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Robinson Cala Serena also has 5 bars, a nightclub and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Robinson Cala Serena?
Yes, there are 3 on-site restaurants, featuring Spanish cuisine. Nearby restaurants include Tapas y Mas (14-min walk).
Does Robinson Cala Serena have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Robinson Cala Serena like?
Robinson Cala Serena is on Cala Serena, a short 10-minute walk from Michael's Diving School and 5 minutes' walk from Cala Ferrera Beach.

Reviews

9.0

Superb

9.0/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

8.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

graham, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

mmer wieder gerne Robsinson club
Great place, nice Food, nice athmosphere
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and facilities
7-night trip
Verified Hotels.com guest review

6/10 Good

Not so good
Beds really bad Ants in bedroom all over beds and units If we hadn’t been there only 2 nights we would have left
JEREMY HANNAN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gereon, 4-night trip
Verified Expedia guest review

8/10 Very good

Wir hatten eine sehr schöne Zeit im Club. Das Essen war gut und abwechslungsreich. Die Sportkurse waren auch super. Was uns, besonders für den Preis, nicht so gefallen hat, waren die renovierungsbedürftigen Zimmer, die auch sehr muffig gerochen haben. Obwohl wir um ein Babyfreundliches Zimmer gebeten haben, haben wir eins im 2ten Stock bekommen, was trotz Aufzug nur mit zusätzlichen Treppen zu erreichen war. Das war sehr schade.
Julia, 4-night family trip
Verified Expedia guest review

8/10 Very good

viele Einrichtungen nur über vorab Buchuingen möglich, die dann von den Profis im langen Vorlauf blockiert werden.
Frank, 5-night family trip
Verified Ebookers guest review

10/10 Exceptional

wolfgang, 4-night trip
Verified Expedia guest review

8/10 Very good

Michael, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Hanne, 4-night trip
Verified Expedia guest review