El Portillo Residences by Mint

Photo gallery for El Portillo Residences by Mint

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Outdoor pool
Outdoor pool
Outdoor pool
Two Bedroom Suite (max 4 guests) | In-room safe, iron/ironing board, free WiFi

Overview of El Portillo Residences by Mint

El Portillo Residences by Mint

4.5 star property
Beach hotel in Las Terrenas with outdoor pool, restaurant

2 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
Map
Carretera Las Terrenas - El Limon KM 4, Playa Portillo, Las Terrenas, Samana, 32000
Main amenities
  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Babysitting (surcharge)
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • On the waterfront

Getting around

  • Samana (AZS-El Catey Intl.) - 42 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 133 min drive
  • Airport shuttle (surcharge)

About this property

El Portillo Residences by Mint

4.5-star luxury hotel by the ocean
At El Portillo Residences by Mint, you can look forward to free continental breakfast, a round-trip airport shuttle and a garden. With a nearby private beach, this hotel is the perfect place to soak up some sun. The on-site restaurant, Casa Club, features international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Concierge services, a front desk safe and multilingual staff
  • A porter/bellboy and express check-in
Room features
All guest rooms at El Portillo Residences by Mint include perks, such as air conditioning and separate sitting areas, as well as amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, separate sitting areas and separate dining areas

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; your host will greet you
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Transfers

  • Airport shuttle*

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Horse riding/hire
  • Private beach nearby
  • Whale watching nearby

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 24 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Dishwasher
  • Ice maker

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Casa Club – This restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Policies

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

El Portillo Residences by Mint Hotel
El Portillo Residences by Mint Las Terrenas
El Portillo Residences by Mint Hotel Las Terrenas

Frequently asked questions

Does El Portillo Residences by Mint offer free cancellation for a full refund?
Yes, El Portillo Residences by Mint does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Portillo Residences by Mint?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at El Portillo Residences by Mint?
Yes, there's an outdoor pool.
Are pets allowed at El Portillo Residences by Mint?
Sorry, pets aren't allowed.
Is parking offered on site at El Portillo Residences by Mint?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by El Portillo Residences by Mint?
Yes, an airport shuttle is available.
What are the check-in and check-out times at El Portillo Residences by Mint?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 1:00 PM. Express check-in is available.
What is there to do at El Portillo Residences by Mint and nearby?
Have fun during the warmer months with activities such as horse riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near El Portillo Residences by Mint?
Yes, Casa Club offers international cuisine. Nearby restaurants include Mojitos (2.6 mi), Le Tre Caravelle (2.7 mi) and La Dolce Vita (2.9 mi).
Does El Portillo Residences by Mint have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, an ice maker and a fridge.
Does El Portillo Residences by Mint have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Portillo Residences by Mint like?
El Portillo Residences by Mint is located on the waterfront. Popular attractions include Punta Popy Beach, which is 3 minutes away by car.

Overall score and ratings

4.0

5.0/10

Cleanliness

9.0/10

Staff & service

3.0/10

Property conditions & facilities

4/10 Fair

Rosangela, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Excellent Beach, nice surroundings but not ready
Overall infrastructure is of great quality but has too little use and it shows. All accommodations are well fitted with equipment but sometimes equipment malfunctions, for instance, our room tv never worked and could not be fixed, our refrigerator stopped working one day but was quickly fixed. At our arrival they had no notice of reservation and it took some waiting until everything was cleared. The fact that they do not have a real check in facility is a major hassle and, in general, the place did not look ready to handle guests and is probably more fitted to handle occasional visits by proprietors who actually know what to expect from every unit. Our stay improved as the staff put more effort into pleasing the only guests they had (my wife and I) for which we are very grateful. Somethings need polishing, like having soap in the two bathrooms, and the shower is dangerously slippery, so one must wear flip-flops to use them safely. Also, the establishment should provide small bottles of repellent since the property is bordering a small lagoon and there are "jejenes" at night (very little bugs that have a very allergenic bite). Finally, no gym as of our stay.
Verified Expedia guest review