Q Hotel Neptun

Photo gallery for Q Hotel Neptun

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Seasonal outdoor pool
Seasonal outdoor pool
Superior Double Room | Rollaway beds, free WiFi
Double Room | Rollaway beds, free WiFi

Overview of Q Hotel Neptun

Q Hotel Neptun

3.0 star property
Beach hotel in Neptun with restaurant, pool bar

8.4/10 Very good

10 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Lounge area
Map
str. Garii, nr. 1, Neptun, 905550
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Fridge
  • Private bathroom

Choose dates to view prices

About this area

Getting around

  • Mangalia Station - 7 min drive

About this property

Q Hotel Neptun

3-star family-friendly hotel
At Q Hotel Neptun, you can look forward to a poolside bar, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
Other perks include:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and barbecues
  • Luggage storage, a front desk safe and meeting rooms
Room features
All guest rooms at Q Hotel Neptun have thoughtful touches, such as fireplaces and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and room service.
More conveniences in all rooms include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges and daily housekeeping

Languages

English, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Room service

Travelling with children

  • Children stay free
  • Children's pool
  • Playground

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • Romanian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Sofa bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property accepts credit cards.

Also known as

Q Hotel Neptun
Q Hotel Neptun Hotel
Q Hotel Neptun Neptun
Q Hotel Neptun Hotel Neptun

Frequently asked questions

Does Q Hotel Neptun offer free cancellation for a full refund?
Yes, Q Hotel Neptun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Q Hotel Neptun?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Q Hotel Neptun?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Q Hotel Neptun?
Sorry, pets aren't allowed.
Is parking offered on site at Q Hotel Neptun?
Yes, there's free self parking.
What are the check-in and check-out times at Q Hotel Neptun?
You can check in from 4 PM - midnight. Check-out time is noon.
What is there to do at Q Hotel Neptun and nearby?
Q Hotel Neptun has a seasonal outdoor pool and a garden.
Are there restaurants at or near Q Hotel Neptun?
Yes, there's an on-site restaurant. Nearby restaurants include Mamma Leone (4-min walk), Hotel Holiday Olimp (7-min walk) and Opal (2.1 mi).
What's the area around Q Hotel Neptun like?
Q Hotel Neptun is a short 17-minute walk from Comarova Forest and 18 minutes' walk from Neptune Orthodox Church.

Overall score and ratings

8.4

Very good

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Property conditions & facilities

10/10 Exceptional

nice and cozy
it was amazing, great staff!
RALUCA, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Andreea, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ok location but rooms are untidy. During our stay of 6 days staff refused to change towels despite being ask several times. The bathroom smelled of sewage. Poor breakfast at outrageous price of 7 euros. There is another Q in Brasov one should consider avoiding as well.
Alex, 6-night trip
Verified Ebookers guest review

8/10 Very good

Great location, but average service.
Nice hotel. Good location, close to a nice and quiet beach (Poseidon Beach). Room was clean except the hair that was all over the floor. Personnel was ok, but not great. One internal rule was abusive: you are not allowed to bring in the room food and drink from outside the hotel (just the ones bought from their own restaurant). Before you arrive at the hotel, make sure you have a proof of reservation (booking confirmation - paper or email).
Paul, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ioana, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

very good hotel
Eve if the location is not great,the room condition,the swimming pool and the price are a big,big plus.Also the personal are very kind,espacially a young man at the hotel bar who was extremly kind and helpful. We will come back for sure.
Verified Hotels.com guest review

8/10 Very good

Good value for money
Clean, quiet, roomy, nice breakfast, nice pool, polite staff. A good 3* hotel. I will probably repeat the experience next year.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Room wasn't serviced any day of our stay. We had to go somewhere else buy soap, shampoo and toilet paper. Prices are exorbitant compared to prices in other places in the country. Pool was nicely maintained and a guard was there every day. Outside of the hotel looked OK but inside sometimes it looked dirty (especially the bathroom area). Hotel room had a strong bleach smell.
Verified Hotels.com guest review

8/10 Very good

Bestes Hotel in der Gegend
Super Pool! Zimmer im Neubau (supirior?) sehr gut! Guter Service.
Manrico, 1-night romance trip
Verified Hotels.com guest review