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All properties in St. Helier, Channel Islands, United Kingdom
1 room, 2 adults

Sarum Hotel

2-star2 stars
19-21 New Saint John's Road, St. Helier, Jersey, JE2 3LD, United Kingdom

Hotel with bar/lounge, near Port of Jersey
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good location a 5 minute walk from town Staff very friendly and helpful. Clean Kitchen…Oct 18, 2019
  • Could not turn down heating in room... Second morning breakfast was cold...which after…Oct 13, 2019

Sarum Hotel

from €55
  • Twin Room
  • Double Room
  • Triple Room
  • Single Room
  • Suite, Garden View
  • Suite, Balcony
  • Superior Suite
  • Superior Suite
  • Suite
  • Family Room

What’s around Sarum Hotel

Landmarks

  • Port of Jersey - 15 min walk
  • St. Helier Beach - 17 min walk
  • Jersey Opera House - 6 min walk
  • St. Helier Town Hall - 7 min walk
  • St Aubin's Bay - 8 min walk
  • King Street - 9 min walk
  • Fort Regent Leisure and Entertainment Centre - 13 min walk
  • St. Helier Central Market - 13 min walk

Getting around

  • Jersey (JER) - 13 min drive
  • Guernsey (GCI) - 87 min drive

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 10:30 AM
The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Up to 22 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking* on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Arcade/game room
  • Billiards or pool table
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Romanian
  • Spanish
  • Swedish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping

Sarum Hotel’s small print

Also known as

  • Sarum Hotel St Helier
  • Sarum Hotel Hotel
  • Sarum St Helier
  • Sarum Hotel St. Helier
  • Sarum Hotel Hotel St. Helier

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Optional extras

Self parking costs GBP 7 per night

Rollaway beds are available for GBP 15.0 per stay

Breakfast costs between GBP 6 and GBP 8 per person (approximately)

Cribs/Infant beds are available for GBP 5.0 per stay

Pets are allowed for an extra charge of GBP 10 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sarum Hotel

  • Does Sarum Hotel offer free cancellation for a full refund?
    Yes, Sarum Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sarum Hotel?
    This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sarum Hotel?
    Yes. Self parking costs GBP 7 per night. Parking spots may be limited.
  • Is there a pool at Sarum Hotel?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Sarum Hotel?
    Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of GBP 10 per accommodation, per night.
  • What are the check-in and check-out times at Sarum Hotel?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is 10:30 AM.
  • Are there restaurants at or near Sarum Hotel?
    Yes. Nearby restaurants include Adelphi Lounge (5-min walk), Cafe Spice (5-min walk), and Siam Garden (5-min walk).

Recent reviews

Very Good 8.0 From 48 reviews

Exceptional 10.0
I spent 3 nights at the Sarum Hotel and found it very comfortable. The staff were very kind and friendly and helpful. Do the fire doors need to be kept closed ?
Simone, gb3 night family trip
Poor 2.0
Poor customer service
Our family stay at this hotel cannot even be classed as a stay as we didn't even spend the night, members of staff we nice upon arrival but then because of an issue there was one extra person which caused everything to spark off and staff members to come to our door multiple times harassing us telling us that if we all stayed they would kick us out the next day but they would give us an extra room away from everyone else that we had to pay for which we were not willing to do. We asked for the manager on several occasions and she didnt come only relaying messages through her member of staff who started getting extremely rude and at one point started threatening us to call the police. So at 11:30pm we were kicked out of the hotel by the managers member of staff, having to find somewhere else to and then we told to call hotels.com for a refund and when we did the next day they called the hotel who proceeded to tell them to not give us a refund for not staying there. All in all this hotel had extremely poor customer service and i would not recommend it to families as they don't really appreciate the custom. We are also still working hard to get our money back but will never stay in this hotel again
gb2 night family trip
Very Good 8.0
Fantastic stay - highly recommended
The welcome was very warm and welcoming. The room was as shown on the pictures and absolutely spotlessly clean. The hotel is located in a quiet road which is also close to a bus station and the town centre. We would immediately recommend the hotel as it is really good value for money.
Patricia, gb5 night family trip
Exceptional 10.0
A very pleasant stay. Room reasonably comfortable and very clean. The staff are all pleasant and helpful. Cristina is a champion! There is a good choice at breakfast in a nice dining area. The hotel is situated in a quiet residential area a few minutes from the sea and about 10-15 from the town centre.
gb7 night trip
Exceptional 10.0
Everything is great. Spacious and clean room with amenities (kitchenette: microwave, hob, dishes, pans, toaster, fridge, kettle; small tea table; tea, coffee and chocolate available), spacious bathroom, daily room service, laundry for 4 pounds and another pound for drying. Nice and friendly staffs.
Ha, gb5 night family trip
Very Good 8.0
2 days in Jersey
An old large house converted into a hotel many years ago. Surprised to find a kitchen sink, cooker, microwave in my bedroom, along with a TV & bathroom washing facilities. Thankfully the toilet and shower were in a separate room. OK for a very brief stopover, a bit like camping, certainly not a holiday room for anyone with romantic intentions. Agree with its 2 star rating.
Christopher, gb2 night trip
Very Good 8.0
The hotel was good the only problem was wery little milk to make coffee
Brian, gb2 night trip
Exceptional 10.0
Super séjour entre amies
Très bon accueil La suite avec 2 chambres, salon, cuisine, salle de bain, parfaitement adaptée à un week end entre amis. Le toboggan aquatique de la piscine extérieur est juste un tout petit toboggan pour enfant. Hotel très bien placé pour visiter l'île et sortir le soir
INGRID, fr2 night trip with friends
Exceptional 10.0
La chambre était toute refaite et donc très agréable. L'hôtel est à 10 min du centre et du terminal de bus. La literie est un peu molle à mon goût. Hotel idéal pour visiter Jersey
Sabine, fr3 night trip
Very Good 8.0
Bonne adresse à Jersey
Bien placé cet hôtel est pratique avec coin cuisine et bonne literie. calme. Accueil très sympathique sans chichi. Manque de quoi accrocher les serviettes de bain comme souvent :) sinon ok
Anne, fr2 night family trip

Sarum Hotel

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