El Jardin Relax

Photo gallery for El Jardin Relax

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Indoor spa tub
Outdoor spa tub

Overview of El Jardin Relax

El Jardin Relax

2.5 star property
Riverfront hotel in Puyo with restaurant and bar/lounge

8.8/10 Fabulous

12 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Restaurant
  • Bar
  • Laundry facilities
Paseo Turistico del Rio Puyo, Barrio Obrero, Puyo, Pastaza
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 spa tubs
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 96.9 miles/156 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

El Jardin Relax

A great choice for a stay in Puyo, El Jardin Relax features an airport shuttle. For a bite to eat, guests can visit El Jardin, which serves local and international cuisine and is open for breakfast, lunch and dinner. This Art Deco hotel also features a bar/lounge, a snack bar/deli and a terrace. The helpful staff and restaurant get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms
  • Arranged over 2 floors


  • Check-in time from 1 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 9:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Free off-site parking nearby


  • Airport shuttle*


  • Area shuttle*

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bike rentals nearby

Working away

  • Meeting room


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 hot tubs

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Ceiling fan

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


El Jardin – This fine-dining restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property accepts credit cards.

Also known as

El Jardin Relax Puyo
El Jardin Relax Hotel
El Jardin Relax Hotel Puyo

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

The best place to stay in Puyó due to it’s location. It’s a beautiful place next to the forest and the malecón which is a great green area by the river.
carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great restaurant, beautiful grounds, walkable. We were only there for a night but would return.
1-night romance trip
Verified Orbitz guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

100% customer focused.
Our stay was wonderful. The restaurant opened early for us when we wanted coffee before check in. The rooms were spacious and tidy. My husband accidentally locked the keys in the rental car and the staff came to the rescue immediately. After a no-show by the locksmith they managed to get it open and wouldn’t take a dime. The manicured grounds made it a lovely spot to sit and relax.
Verified Hotels.com guest review

8/10 Very good

Nice place - comfortable stay
Comfortable stay. Nice rooms and good restaurant. Private parking available nearby. Hot tub available for free. Garden has lots of wildlife - some parrots flew down whilst we were sat there. Only negative - lots of work going on cleaning the paths which wasn’t so “relaxing” due to pressure washer !
Joseph, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice location, clean bedrooms, friendly staff. Nice restaurant. beautiful hotel. Quiet and relax atmosphere.
Samira, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful setting
El Jardin is in a wonderful setting on the edge of the city. It's quite difficult to find and is over a footbridge across the river. The staff will come out and carry your baggage. Try and opt for a room on the right away from the river as there are some noisy bars on the other side which destroys the ambience somewhat. We enjoyed our stay but the noise was a bit tiresome. The food in the restaurant was excellent but beware, it is closed on Sundays.
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ola, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Norman, 2-night romance trip
Verified Hotels.com guest review