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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Ginger Hotel

3-star3 stars
Great for families

Good to know

  • Children's pool
  • Beach towels
  • Free parking nearby
  • Free WiFi
Calle Polar mza 5 Lote 9-1, Tulum, QROO, 77780, Mexico

3-star hotel with outdoor pool, near Tulum National Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Beach towels
    • Free parking nearby
    • Free WiFi

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Couldn’t fault itFeb 26, 2020
  • Absolute cutest little property ever! The whole place was super clean and the staff was…Feb 12, 2020

Ginger Hotel

from €61
  • Double Room, 1 Queen Bed
  • Room, 1 Queen Bed with Sofa bed
  • Family Room
  • Superior Double Room, 1 King Bed

What’s around Ginger Hotel

Landmarks

  • In Tulum City Center
  • Tulum Mayan Ruins - 40 min walk
  • Gran Cenote - 2.5 mi / 4.1 km
  • Playa Paraiso - 3 mi / 4.9 km
  • Cenote Manatí - 6.5 mi / 10.4 km
  • Xel-Há Park - 10.7 mi / 17.2 km
  • Dos Ojos Cenote - 14.4 mi / 23.1 km
  • Akumal Ecological Center - 16.7 mi / 26.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 7:30 AM - 11 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered onsite self parking

  • Free offsite parking nearby

  • Street parking available

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2015
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 38-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Ginger Hotel’s small print

Also known as

  • Ginger Hotel Tulum
  • Ginger Tulum
  • Ginger Hotel Hotel
  • Ginger Hotel Tulum
  • Ginger Hotel Hotel Tulum

Policies

Noise-free guestrooms cannot be guaranteed.

Pool access available from 8:00 AM to 10:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Airport shuttle service is offered for an extra charge of USD 99 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ginger Hotel

  • Does Ginger Hotel offer free cancellation for a full refund?
    Yes, Ginger Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ginger Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ginger Hotel?
    Yes, there's free self parking.
  • Is there a pool at Ginger Hotel?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Are pets allowed at Ginger Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ginger Hotel?
    You can check in from 3 PM - 11:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Ginger Hotel?
    Yes. Nearby restaurants include Taqueria Honorio (3-min walk), La Querida (3-min walk), and Ki'Bok (4-min walk).
  • Is airport shuttle service offered by Ginger Hotel?
    Yes, an airport shuttle is available. The charge is USD 99 per person one-way.
  • What is there to do at Ginger Hotel and nearby?
    Ginger Hotel has an outdoor pool and a garden.

Recent reviews

Superb 9.0 From 63 reviews

Exceptional 10.0
A lovely little hotel with super friendly staff. The room was spacious and well kept. The included breakfast was delicious too. Note if you’re driving, the parking is not secured and is accessible from the street. That said it’s a pretty quiet area and felt safe, no one touched my motorcycle.
us3 night trip
Exceptional 10.0
Excelente
Muy bueno, bien ubicado y precio excelente
Hiram, mx3 night trip with friends
Exceptional 10.0
I really enjoyed my stay at the Ginger Hotel and would recommend it to anyone! Jessica, receptionist, was very helpful, friendly, and knowledgeable about tours/directions/transpiration arrangements. I peppered her with many questions and she was always very accommodating and professional. She handled the arrangements for a private shuttle to collect me at the hotel for my very early flight ( 6 am) home. Also, she was always more than willing to call me a taxi when I needed one. Jessica is also very knowledgeable about all the local tours around Tulum, The only problem I had was figuring out how to use the TV but she had someone fix the issue. This is a very nice boutique hotel in Tulum. I really like the intimate setting and the very helpful/friendly staff! Because of this hotel being smaller, I got to know most of the staff by name. Also, I love the whole grain waffles and orange juice served for breakfast--will miss that for sure!!!
us4 night trip
Exceptional 10.0
I like the Ginger Hotel as all staff were helpful and friendly, the place is clean and convenient.
ca2 night trip
Good 6.0
No hot water Wi-fi no good Noisy during the night Good choice in breakfast
Chris, us2 night family trip
Good 6.0
pintoresco y muy limpio ...pero mucho ruido en la noche del reventon de todo el pueblo ….llévense pastillas para dormir
laura, us3 night family trip
Very Good 8.0
Great location with parking.
Friendly staff, clean room, and great location. Room is not sound proof and club music can be heard until the early hours of the morning. Great WiFi and breakfast selection.
gb2 night romance trip
Exceptional 10.0
The location and staff were perfect! Definitely would recommend this to anyone looking to stay in center of Tulum.
us5 night trip
Exceptional 10.0
Everything was great! My husband and i had a great time
us1 night romance trip
Exceptional 10.0
Our stay at Ginger Hotel was pleasant. We are happy with our choice. First of all, their complimentary breakfast is amazing, it came with coffee and fresh juice. The room was clean, comfortable, and quiet. There is a safe in the room as well. We had to borrow hair dryer from the front desk. As this hotel is located in central Tulum, it is easy to get in and out comparing to beach zone. Taxi station is five minutes walk from the hotel.
ca2 night romance trip

Ginger Hotel