Hilton Cleveland Downtown

Photo gallery for Hilton Cleveland Downtown

Primary image
Indoor pool
LCD TV, pay-per-view films
LCD TV, pay-per-view films
View from room

Overview of Hilton Cleveland Downtown

Hilton Cleveland Downtown

4.0 star property
4-star hotel with 1 indoor pools, connected to the convention centre, near FirstEnergy Stadium

9.2/10 Superb

983 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
The price is €222
Price available on 04/07/2022
Map
100 Lakeside Ave East, Cleveland, OH, 44114
Main amenities
  • Housekeeping (on request)
  • Restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 18 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Huntington Convention Center of Cleveland - 2 min walk
  • Public Square - 7 min walk
  • FirstEnergy Stadium - 7 min walk
  • JACK Cleveland Casino - 9 min walk
  • Horseshoe Casino - 9 min walk
  • Cleveland Arcade - 9 min walk
  • East 4th Street - 10 min walk
  • Rock and Roll Hall of Fame - 11 min walk
  • Great Lakes Science Center - 13 min walk
  • Lake Erie - 17 min walk

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 12 min walk

About this property

Hilton Cleveland Downtown

Located 1.5 mi (2.4 km) from the airport, Hilton Cleveland Downtown offers a great location, putting you within a short 10-minute walk of Huntington Convention Center of Cleveland and FirstEnergy Stadium. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Burnham Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers love the central location and comfortable guest rooms. Public transportation is close by: Tower City-Public Square Station is only 12 minutes on foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 600 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

  • On-site self-parking (USD 32 per day; includes in/out privileges)
  • On-site valet parking (USD 42 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • 24-hour business centre
  • 18 meeting rooms
  • Conference space (48984 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages spoken

  • Bosnian
  • English
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Burnham Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar 32 – This bar specialises in seafood and serves dinner and light fare. Open selected days.
Eliot's Bar – This bar specialises in American cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per night (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 21.00 for adults and USD 21 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs USD 32 per day with in/out privileges
  • Valet parking costs USD 42 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland Downtown Ohio
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very good

Overall not bad
The room was clean but the hallway needed the vacuum ran. The bed was uncomfortable to me . I barely got any sleep . It was also quite busy upon me checking in.
Tiffany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

valerie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hilton Cleveland
We had a great stay. Celebrated our 50th Wedding Anniversary. Great view of the Browns football stadium and Eastern Cleveland area.
Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great hotel with a perfect view.
Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family Getaway to Cleveland
What a pleasant surprise we found in Cleveland! We loved te hotel. From the moment we checked in, Ebby was incredibly welcoming. Paul made sure our stay was comfortable and happy. We will be back.
Angenette, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephane, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Room Cleaning
Hotels with new policy of not cleaning rooms need to explain this upon check in. This is a standard offering that hotels have used COVID as a cost cutting measure to fleet out of.
Michael, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Leah, 1-night trip
Verified Hotels.com guest review