Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cleveland, Ohio, United States of America
1 room, 2 adults

Hilton Cleveland Downtown

4-star4 stars
100 Lakeside Ave East, Cleveland, OH, 44114, United States of America

4-star hotel with indoor pool, connected to the convention center, near JACK Cleveland Casino
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Stay was great Jan 16, 2021
  • Perfectly fineDec 7, 2020

Hilton Cleveland Downtown

from €148
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Lake View (High Floor)
  • Room, 1 King Bed
  • Room, 1 King Bed (Cardio)
  • Room, 1 King Bed, Lake View, Corner (Corner Room)
  • Room, 1 King Bed, City View, Corner (South View)
  • Premium Room, 1 King Bed (High Floor)
  • Room, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Suite, 1 King Bed (Rockefeller Suite)
  • Suite, 1 King Bed
  • Room, 1 King Bed, Accessible (Cardio, Hearing Access Roll-in Shwr)
  • Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)
  • Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)
  • Room, 1 King Bed (Yoga, w/Roll-in Shwr)
  • One King Yoga Lake View Accessible
  • Room, 1 King Bed, Lake View, Corner (Access Bathtub)
  • Room, 1 King Bed, Lake View, Corner (Hearing Access)
  • Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)
  • Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)
  • Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)
  • Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)
  • Room, 1 King Bed, Accessible (Roll in Shwr)
  • Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)
  • Suite, 1 King Bed (Roll in Shwr)
  • Room, 1 King Bed, Accessible (Hearing Access)
  • Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)
  • Suite, 1 King Bed (Rockefeller Suite)
  • Suite, 1 King Bed (Rockefeller Suite, Hearing Access)
  • Room, 1 King Bed, City View, Corner (Access Bathtub)
  • Room, 1 King Bed, City View, Corner (Hearing Access)
  • Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)
  • Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)
  • Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)
  • Room, 2 Queen Beds, Accessible (Roll in Shwr)
  • Room, 2 Queen Beds, Accessible (Hearing Access)

What’s around Hilton Cleveland Downtown

Landmarks

  • In Downtown Cleveland
  • JACK Cleveland Casino - 9 min walk
  • Rock and Roll Hall of Fame - 11 min walk
  • FirstEnergy Stadium - 11 min walk
  • Rocket Mortgage FieldHouse - 13 min walk
  • Progressive Field - 19 min walk
  • Cleveland Convention Center - 2 min walk
  • Cleveland Arcade - 9 min walk

Getting around

  • Hopkins Intl. Airport (CLE) - 16 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Onsite self parking (USD 30 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 46000
  • Conference space size (meters) - 4274
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Bosnian
  • English
  • Spanish
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Hilton Cleveland Downtown’s small print

Also known as

  • Hilton Cleveland Downtown Hotel
  • Hilton Cleveland Downtown
  • Hilton Cleveland
  • Hilton Cleveland Cleveland
  • Hilton Cleveland Downtown Hotel
  • Hilton Cleveland Downtown Cleveland
  • Hilton Cleveland Downtown Hotel Cleveland

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs USD 30 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 21.00 for adults and USD 21 for children (approximately)

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Cleveland Downtown

  • Does Hilton Cleveland Downtown offer free cancellation for a full refund?
    Yes, Hilton Cleveland Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Cleveland Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Cleveland Downtown?
    Yes. Self parking costs USD 30 per day.
  • Is there a pool at Hilton Cleveland Downtown?
    Yes, there's an indoor pool.
  • Are pets allowed at Hilton Cleveland Downtown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hilton Cleveland Downtown?
    You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hilton Cleveland Downtown?
    Yes, there's an onsite restaurant. Nearby restaurants include Karl's Inn of the Barristers (4-min walk), Barley House (6-min walk), and Urban Farmer (7-min walk).
  • Is there an onsite casino at Hilton Cleveland Downtown?
    No, this hotel doesn't have a casino, but JACK Cleveland Casino (9-min walk) and Horseshoe Casino (9-min walk) are both nearby.

Recent reviews

Superb 9.2 From 760 reviews

Exceptional 10.0
Excellent
Sahar, us1 night family trip
Exceptional 10.0
Hotel was great, my only complaint would be that the room could have been dusted better.
Daryl, us1 night trip
Exceptional 10.0
Lovely Experience
Friendly service from start to finish. They go the extra mile to show your room has been cleaned, which gave us peace of mind. Very bright and comfortable rooms. Lovely top-floor bar with a beautiful view!
Mindy, us1 night trip
Very Good 8.0
Very comfortable, quiet, friendly helpful staff
James, us1 night trip
Exceptional 10.0
Amazing
Gustavo, us1 night business trip
Exceptional 10.0
Short trip, Great Stay
CoVid procedures followed, felt safe. Everything was clean and very comfortable. Staff was friendly and helpful. Even allowed for a late check out, so we could take a self walking tour of the sights.Great location, everything we wanted to do was walkable. Parking was easy and safe. All extra costs and fees were explained up front before booking
Laura, us1 night family trip
Very Good 8.0
Good Experience
Nice hotel with a nice staff. Parking was a little confusing but to be expected in a downtown hotel. Overall a good experience.
Carolyn, us1 night trip with friends
Exceptional 10.0
Loved the view and location. Very friendly staff.
us3 night family trip
Very Good 8.0
Hilton Cleveland Downtown
The view is incredible, this Hotel is outstanding, but the service is good, the concierge didn’t give me much attention when I got there. My room was very clean ! They did a really good job overall
us2 night trip
Exceptional 10.0
night in the city.
Fantastic night away in the big city. Beautiful view and excellent service.
James, us1 night trip

Hilton Cleveland Downtown