The Palace

Photo gallery for The Palace

Primary image
Outdoor pool, pool umbrellas, pool loungers
Balcony
Balcony
Premium bedding, desk, iron/ironing board, free WiFi

Overview of The Palace

The Palace

3.0 star property
3-star beachfront hotel with outdoor pool, near Negombo Beach
7 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities
Map
140, LEWIS PLACE, Negombo, Western Province
Main amenities
  • 19 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Pool bar
  • Room service
  • Spa services
  • Airport pick-up service
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Negombo Beach - 2 min walk
  • Ave Maria Convent - 3 min drive
  • Negombo Fish Market - 10 min drive
  • Pettah Market - 49 min drive
  • Bally's Casino - 49 min drive
  • Bandaranaike Memorial International Conference Hall - 51 min drive
  • Gangaramaya Temple - 53 min drive
  • Galle Face Green - 57 min drive
  • Lanka Hospital - 52 min drive
  • Asiri Hospital - 53 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 25 min drive
  • Railway Station Negombo - 4 min drive
  • Seeduwa - 28 min drive
  • Gampaha Railway Station - 36 min drive
  • Airport pick-up service

About this property

The Palace

The Palace is a great choice for your beach stay in Negombo, putting you near activities such as scuba-diving, snorkelling and surfing/boogie boarding. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and aromatherapy. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A rooftop terrace and a poolside bar are other highlights, and rooms offer nice touches such as premium bedding and rainfall showerheads. The pool and helpful staff get good marks from fellow travellers.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport pick-up (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Free daily reception
  • Room service (limited hours)
  • Water dispenser

Taking the kids

  • Children stay free

What to do

  • On the beach
  • Beach nearby
  • Bike rentals nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Spa services

Accessibility

  • Lift

Languages spoken

  • English
  • German
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: USD 30
  • New Year's Eve (31 December) gala dinner per child: USD 15 (from 6 to 12 years old)

Optional extras

  • Continental breakfast is offered for an extra charge of USD 4.5 for adults and USD 2.25 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 10 per vehicle
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Airport shuttle service for children between the ages of 6 and 12 costs USD 5

Policies

This property accepts credit cards.

Also known as

Hotel Royal Castle Negombo
Royal Castle Negombo
The Palace Hotel
The Palace Negombo
The Palace Hotel Negombo
Capital O 334 Royal Castle Hotel

Frequently asked questions

Overall score and ratings

5.8

6.0/10

Cleanliness

6.0/10

Staff & service

5.1/10

Property conditions & facilities

8/10 Very good

Okay price/location
Check-in not impressing. They had a paper copy of my booking, but didn't know that I had already paid for the stay. Breakfast was not very exiting. Most bowls were almost empty, and it was random which guests was asked they wanted omelet/eggs/beans. I wasn't asked at all. The room had no window. Aircon was good, but I had sweaty motorcycle clothes in the room, so not good enough to clean/dry the air. No hangers makes the closet useless. They didn't see, that my booking was for 3 nights, so room wasn't cleaned after first night. Friendly staff helped quickly when asked.
Jan, 3-night trip
Verified Hotels.com guest review

6/10 Good

2 nights at Negombo
Seems that hotel was great, but now he became older and suffers from low maintenance.
Meishar, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

There must be better
Arrived late from the airport, only stayed one night. Was pretty basic, staff were not friendly and would not recommend the town.
1-night romance trip
Verified Hotels.com guest review

2/10 Poor

It is bad hotle with broken furniture abd small room and bad service evry things was bad
Verified Expedia guest review

8/10 Very good

Negombo Royal Castle
Basic hotel near beach. Staff didn't speak very good english,but they were very helpful. Breakfast was ok. Roof pool was good too. They organised airport transfer what was nice after long flight.
Riikka, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Bra men trångt
Mysigt ställe, dock lite små rum. Jättetrevlig personal, hjälpe oss med allt vi frågade om. Bra läge nära strand och restauranger. God frukost! Fin pool på taket
christina, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

worst hotel
no clean and staffs are not professional.
Verified Hotels.com guest review