4/10 Fair
18 September 2023
Cleanliness is questionable! White residue on bed
We stayed here whilst doing a tour of Croatia on our honeymoon. The hotel was well located and central to everything which was a plus however upon check in there seemed to be a problem with our reservation, apparently the booking had been cancelled which was rubbish considering the hotel had messaged me the day before confirming whether I was still coming, to which I replied and they then replied back. We had booked a presidential room given it was our honeymoon and were told this was no longer available and our only option was to stay at a hotel 10 minutes away or stay in this hotel but have to move rooms throughout the stay. Given we had just arrived after travelling we opted to stay, there was no apology. When we moved into the second room during our stay there was a white residue on the bed which the cleaner had tried to hide by placing towels on top. I hate to think what it was, my husband removed this and took it down to reception. This was disgusting! The whole time we were there we felt so itchy and I even ended up coming home with rashes on my body! Its fair to say we would not recommend this hotel.
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3-night trip
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