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Mercure Tetovo

Photo gallery for Mercure Tetovo

Exterior
Standard Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk
Superior Room | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Standard Double Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Overview of Mercure Tetovo

Mercure Tetovo

5.0 star property
Luxury hotel in Tetovo with restaurant and bar/lounge
8.8 out of 10 Fabulous
8.8/10 Fabulous

62 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Avenue Marshall Tito, Tetovo, 1200
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Computer station
  • Reception fireplace
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

Getting around

  • Skopje (SKP-Alexander the Great) - 45 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Simple Café - 4 min walk
  • Grish Caffe - 7 min walk
  • Fratelli/Фratelli - 7 min walk
  • Vibe Cafe - 9 min walk
  • Bona'mi - 5 min walk
Map

About this property

Mercure Tetovo

Mercure Tetovo offers an airport shuttle (available 24 hours) for MKD 7380 per vehicle one way. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. The helpful staff and shopping get good marks from fellow travellers.

Languages

Bulgarian, Croatian, English, German, Serbian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from noon until 2:00 PM
  • Express check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2583 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Bike parking
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • LCD television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

On-site venue – This brasserie serves lunch and dinner.
On-site venue No. 2 – This bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • City/local tax: MKD 0.65

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MKD 430 for adults and MKD 430 for children
  • Airport shuttle service is offered for an extra charge of MKD 7380 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Tetovo Hotel
Mercure Tetovo Tetovo
Mercure Tetovo Hotel Tetovo

Frequently asked questions

Does Mercure Tetovo offer free cancellation for a full refund?
Yes, Mercure Tetovo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Tetovo?
As of 3 June 2023, prices found for a 1-night stay for 2 adults at Mercure Tetovo on 16 June 2023 start from €59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Tetovo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Tetovo?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Tetovo?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Mercure Tetovo?
Yes, an airport shuttle is available. The charge is MKD 7380 per vehicle one way.
What are the check-in and check-out times at Mercure Tetovo?
You can check in from noon - 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in is available.
Are there restaurants at or near Mercure Tetovo?
Yes, there's an on-site restaurant.
What's the area around Mercure Tetovo like?
Mercure Tetovo is located a short 19-minute walk from Tetovo Museum. The local area is considered walkable, as well as being good for public transport.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Barbara, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Indrit, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent the best hotel and the best people
Islam, 9-night trip
Verified Expedia guest review

4/10 Fair

saranda, 7-night trip
Verified Expedia guest review

8/10 Very good

Everything was great, the only thing I’d change is the price of snacks in the mini bar. Prices first natural way overpriced. Everything else was great! Breakfast/Non-Alcoholic drinks were free and good.
6-night business trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel in a gorgeous city! Rooms are clean and modern. Comfy beds & pillows. Front desk staff are excellent! They do everything they can to make your stay the best it can be! They’re so helpful and welcoming. Then the roof top Restaurant/cafe/Bar is a added bonus with gorgeous views for days of beautiful Tetovo! Great food & drinks & staff. The hotel is right in the heart of the city with markets & restaurants and cafe’s right outside your door. There’s a small mall behind the hotel. A market right next door, that’s where we’d buy our bottled waters for the room. The first set of water bottles & Nescafé are on hotel and the rest you’ll be charged for. But no worries markets right next door or there’s a gazillion of them all around the city. Overall it’s a great place to stay I can’t wait to back!
Elif, 10-night family trip
Verified Expedia guest review

8/10 Very good

Not quite standard for a Mercure - low lighting, no staff to help with luggage, etc. Hotel appeared empty except for the loud night club on the rooftop, which you can hear from the rooms. Good breakfast spread, reliable WiFi, parking on premises.
1-night trip with friends
Verified Expedia guest review