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All properties in Santiago, Santiago Metropolitan Region, Chile

Casona Bustamante

Hotel connected to a shopping center, within easy reach of Clinica Santa Maria

  • Free WiFi

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Living Area
  • Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 50.
1 / 50Terrace/Patio
Viña del Mar 31, Santiago, 7500000, Chile
7.6.Good.
  • Lovely hotel. The staff were really nice. The room was small, but comfortable. The only…

    Apr 13, 2019

  • Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could…

    Mar 22, 2019

See all 16 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Airport transfer
    • Non-smoking

    Property highlights

    Main amenities

    • 12 smoke-free guestrooms
    • Rooftop terrace
    • Breakfast available
    • Airport shuttle
    • Terrace
    • Front desk safe

    For families

    • Television
    • Terrace
    • Hair dryer
    • Cable TV service
    • LED TV

    What’s around

    • Clinica Santa Maria - 15 min walk
    • Santa Lucia Hill - 19 min walk
    • Plaza de Armas - 24 min walk
    • Palacio de la Moneda - 27 min walk
    • San Cristobal Hill - 42 min walk
    • Costanera Center - 2.7 mi / 4.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room
    • Triple Room

    What’s around

    Landmarks

    • Clinica Santa Maria - 15 min walk
    • Santa Lucia Hill - 19 min walk
    • Plaza de Armas - 24 min walk
    • Palacio de la Moneda - 27 min walk
    • San Cristobal Hill - 42 min walk
    • Costanera Center - 2.7 mi / 4.3 km
    • Movistar Arena - 3.4 mi / 5.4 km
    • Cajon del Maipo - 11.6 mi / 18.6 km

    Getting around

    • Arturo Merino Benitez Airport (SCL) - 21 min drive
    • Santiago Central Station - 17 min drive
    • Bustamante Park Station - 4 min walk
    • Baquedano Station - 6 min walk
    • Catholic University Station - 10 min walk
    • Airport shuttle (surcharge)
    map
    See on map
    Viña del Mar 31, Santiago, 7500000, Chile

    At a glance

    Hotel size

    • This hotel has 12 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-5:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • To-go breakfast daily (surcharge)

    Services

    • Concierge services
    • Tours/ticket assistance
    • Luggage storage

    Facilities

    • Safe-deposit box at front desk
    • Rooftop terrace
    • Terrace

    Languages Spoken

    • English
    • Portuguese
    • Spanish

    In the room

    Freshen up

    • Hair dryer

    Be entertained

    • LED TV
    • Cable TV channels

    Stay connected

    • Free WiFi

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    Optional extras

    • To-go breakfast is offered for an extra charge of USD 1 per person (approximately)
    • Airport shuttle service is offered for an extra charge of USD 70 per person (roundtrip)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property accepts Visa, Mastercard and American Express. Cash is not accepted.

    Also known as

    • Hotel Boutique Tremo Bustamante Santiago
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    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Casona Bustamante does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Casona Bustamante.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - 5:00 PM. Check-out time is noon.
    • Yes. Nearby restaurants include 5to. Cheers Café (3-min walk), Casa de Cena (3-min walk), and Café Triciclo (3-min walk).
    • Yes, an airport shuttle is available. The charge is USD 70 per person roundtrip.
    • Recommended spots to visit include Clinica Santa Maria (0.8 mi) and Santa Lucia Hill (1 mi), along with Plaza de Armas (1.2 mi) and Palacio de la Moneda (1.4 mi).
    7.6.Good.
    • 6.0.Good

      Great location. Room for improvement.

      Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.

      Sean, 2 night romance trip, Dec 22, 2018

      Verified Hotels.com guest review

    • 6.0.Good

      La niña no me tomó en cuenta. Me pasó a levar. M

      Dyana stefania, 1 night trip, Oct 8, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Perfecto

      Excelente lugar a pasos del patio bellavista

      Marcela, 2 night family trip, Mar 2, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Lindo

      Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.

      Rommina, 1 night romance trip, Jul 27, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Buena ubicación

      El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras

      Paula Ester, 1 night family trip, Apr 7, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      ¡¡

      muy bien ubicado y los chico@s de recepción son muy amables

      Miguel A, 1 night business trip, Dec 14, 2018

      Verified Hotels.com guest review

    • 2.0.Poor

      Me cambiaron de ubicación

      Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron

      Rocío, 1 night romance trip, Dec 14, 2018

      Verified Hotels.com guest review

    • 8.0.Very Good

      Escelente ubicación, cercano a lugares de interes.

      En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.

      alir, 2 night trip, Oct 27, 2018

      Verified Hotels.com guest review

    • 8.0.Very Good

      1 night trip, Feb 22, 2021

      Verified Expedia guest review

    • 6.0.Good

      Victor, 3 night trip, Feb 22, 2021

      Verified Hotels.com guest review

    See all 16 reviews