Hampton by Hilton Santa Cruz

Photo gallery for Hampton by Hilton Santa Cruz

Primary image
In-room safe, blackout curtains, iron/ironing board
In-room safe, blackout curtains, iron/ironing board
In-room safe, blackout curtains, iron/ironing board
In-room safe, blackout curtains, iron/ironing board

Overview of Hampton by Hilton Santa Cruz

Hampton by Hilton Santa Cruz

4.5 star property
Luxury hotel with restaurant, near Ventura Mall

9.0/10 Superb

146 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €81
Price available on 20/06/2022
Map
San Martin Avenue Esq Street E - E, Santa Cruz
Main amenities
  • 72 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Room service
  • Babysitting
  • Business centre
  • Airport drop-off service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Free food/drink shopping service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Microwave
  • Private bathroom
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Plaza 24 de Septiembre - 44 min walk
  • Ventura Mall - 1 min drive
  • Cine Center - 17 min drive
  • Guembe Biocenter - 18 min drive
  • AquaLand - 34 min drive

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 28 min drive
  • Airport drop-off service

About this property

Hampton by Hilton Santa Cruz

Hampton by Hilton Santa Cruz puts you within a 15-minute drive of Plaza 24 de Septiembre and offers airport drop-off service (available 24 hours) for BOB 120 per vehicle. Guests can visit the fitness centre for a workout or grab a bite to eat at Roof Top Bar & Lounge, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms at this luxurious hotel offer flat-screen TVs and microwaves. Fellow travellers say good things about the convenient parking and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site garage

Transfers

  • Airport drop-off (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Taking the kids

  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Microwave
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Roof Top Bar & Lounge – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All residents of Bolivia may be charged the national value-added tax (13%) upon checkout. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport, along with the migration card they received upon arrival in the country at check-in.

Optional extras

  • Airport shuttle service is offered for an extra charge of BOB 120 per vehicle. Maximum occupancy 3

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hampton Hilton Santa Cruz/Equipetrol Bolivia Hotel
Hampton Hilton Cruz/Equipetrol Bolivia Hotel
Hampton Hilton Santa Cruz/Equipetrol Bolivia
Hampton Hilton Cruz/Equipetrol Bolivia
Hampton by Hilton Santa Cruz Hotel
Hampton by Hilton Santa Cruz Santa Cruz
Hampton by Hilton Santa Cruz Hotel Santa Cruz

Frequently asked questions

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

good pleace to stay
nice people, nice staff, great location
Trucio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I particularly liked the top floor restaurant. Fantastic view. Music was not loud, good selection, the wine had perfect temperature, shrimp salad was good! What the doctor ordered.
sergio, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

My corner room in the 7th floor had huge windows with a beautiful view from 2 sides! Wonderful room.
2-night business trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel and very convenient location . Within walking district many restaurants!
3-night family trip
Verified Expedia guest review

10/10 Exceptional

This is definitely the place to stay in Santa Cruz! The staff was friendly and attentive- they accommodated several of our requests without issue. The breakfast staff was polite and helpful, even when I couldn't speak Spanish. Daniel was our favorite- great attitude! The quality of the complimentary Wifi was good enough for hours long stable video calls. The only complaint would have to be the underground parking was a bit steep and cramped. Overall, we had an amazing experience! We were well taken care of and would highly recommend! P.S. Don't forget to check out Blads Pizza just around the corner, opens at 6PM.
15-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, great attention, good location. The personnel took great care of my safety and well being
Irma, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable, clean, and modern
Stayed here at the last minute and don’t regret for a bit. The rooms are clean and modern, the AC is incredible, and the shower is perhaps the best shower I’ve ever used in my life! The water pressure and rain shower head make it feel like you’re under a warm waterfall. Simply amazing. The free breakfast is what you would expect. Decent, with a large selection of breads, coffee, juices, etc. Nothing to write home about.
Marvin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and excellent service. The room was spacious and comfortable.
2-night family trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

8/10 Very good

Location and cleaness. Staff arebvery friendly. Ac works perfect
Rafa, 2-night business trip
Verified Expedia guest review