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Mountain Franschhoek hotel with restaurant
The pictures don’t really show that these are essentially rooms above shops (very…
Apr 25, 2019
Friendly staff, beautiful rooms with a view. Had a wonderful stay
Dec 23, 2020
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of ZAR 950 per person (one way)
Area shuttle service is offered for an extra charge
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for golf tee times and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The staff were very friendly and did everything to make iur stay soecil and memorable. Jolanda at the Reception Desk recommended excellent places to dine and went out of her way to help us.
1 night family trip, Mar 5, 2020
Verified Hotels.com guest review
Central location, comfortable room, excellent breakfast and reasonable price. What more could one want?
Dorothy, 1 night family trip, Feb 17, 2020
Verified Orbitz guest review
Beautiful 12 room boutique hotel in the center of town. Views from the hotel are stunning and the staff is extremely accommodating. Wish we could have stayed longer!
1 night romance trip, Feb 2, 2020
Verified Expedia guest review
The hotel rooms are excellent and well appointed, the type of accomodation is a little missleading its more like a 5* Motel in the middle of town than a relaxing retreat. Staff were excellent and room was extremly clean and comfortable but almost no recreation facilities and built above a car park in the middle of town. I had an unfortunate week with constant power cuts which were across town not just this hotel due to load shedding. We also had a day were local boys stole water pipes so no water in the room for shower etc. Management fixed within 4 hours which was a good result.
Tony, 3 night trip, Jan 31, 2020
Verified Wotif guest review
Absolutely fantastic location in the centre of Franschhoek with great access to all the town has to offer. The rooms are luxury standard with amazing views The staff are really friendly and give a real personal feel to the hotel and will advise on places to eat and things to do and will also help with reservations if needed Breakfast was great and the check in and check out process was seamless. We would definitely return!
JS, 1 night romance trip, Jan 31, 2020
Verified Expedia guest review
The staff was just off. Felt pushy with reservations from the beginning. The breakfast staff was wonderful and the room was always very clean. Just got weird vibes from the front desk staff.
Britt, 3 night romance trip, Jan 23, 2020
Verified Expedia guest review
Overall this was a very pleasant stay. The rooms are spacious and comfy. The front desk is very polite ans helpful. Everything is clean. My big negative was the breakfast. There is a continental breakfast laid out which was good, but had nothing hot. We just assumed that was it, until at the end they brought over a hot breakfast menu. At that point we had already eaten enough. Highly suggest keeping the menu at the table to begin. The second day we decided to get hot breakfast but waited 20 minutes for someone to bring a menu. Then 20 minutes later no one had taken our order still and I had to leave. Also a small pet peeve is the menu says enjoy a selection of teas but for breakfast they all cost money even though there is free tea in the room. I ended up bringing mine from the room.
2 night romance trip, Jan 17, 2020
Verified Orbitz guest review
Loved this hotel, the staff were really welcoming and friendly and recommended places for dinner as we arrived. The room was beautiful, with a free standing bath and views that were incredible. Highly recommend.
Nicholas, 2 night trip, Jan 5, 2020
Verified Hotels.com guest review
Had a great stay. Good location near the center.
Michael, 1 night trip, Jan 5, 2020
Verified Hotels.com guest review
I would completely recommend this hotel. The staff was very friendly and accommodating. My room was spotless and beautiful and the location was in the center of town with great restaurants and shopping just around the corner.
Valerie, 1 night trip, Dec 18, 2019
Verified Hotels.com guest review
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