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Hotel Plaza

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Standard Double Room | Individually decorated, individually furnished, desk, blackout curtains
Individually decorated, individually furnished, desk, blackout curtains
Standard Triple Room | Individually decorated, individually furnished, desk, blackout curtains
Standard Double Room | Individually decorated, individually furnished, desk, blackout curtains
Standard Double Room | Individually decorated, individually furnished, desk, blackout curtains

Overview of Hotel Plaza

Hotel Plaza

2.0 star property
Pet-friendly Cuenca hotel with 1 bars, connected to a shopping centre

8.0/10 Very good

28 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bar
Map
C/ Sándalo, 1, Cuenca, Cuenca, 16004

Room options

About this area

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 111 min drive
  • Cuenca (CEJ-Cuenca-Fernando Zobel Train Station) - 10 min drive
  • Cuenca Station - 14 min walk
  • Chillaron Station - 16 min drive

Restaurants

  • Marisqueria Cafeteria Joni - 2 min walk
  • Telepizza - 3 min walk
  • El Coto de San Juan - 5 min walk
  • La Antigua - 7 min walk
  • Mesón El Tormo - 9 min walk

About this property

Hotel Plaza

Located near a train station, Hotel Plaza is a great choice for a stay in Cuenca. Free perks include WiFi and self-parking.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in from 10:00 AM until 2:00 PM and 6:00 PM until 8:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 9 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Shared microwave
  • Shared fridge
  • Room service

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 22-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cots/infant beds are available for EUR 10 per day
  • Rollaway beds are available for EUR 15 per day

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property accepts credit cards.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Plaza Cuenca
Plaza Cuenca
Hotel Plaza Hotel
Hotel Plaza Cuenca
Hotel Plaza Hotel Cuenca

Frequently asked questions

Does Hotel Plaza offer free cancellation for a full refund?
Yes, Hotel Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Plaza?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 9 lbs per pet. There's a charge of EUR 10 per pet, per night.
Is parking offered on site at Hotel Plaza?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Plaza?
You can check in from 10:00 AM - 2:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Are there restaurants at or near Hotel Plaza?
Yes. Nearby restaurants include Telepizza (3-min walk), El Coto de San Juan (5-min walk) and La Antigua (7-min walk).
What's the area around Hotel Plaza like?
Hotel Plaza is in the heart of Cuenca, a short 1-minute walk from Serranía de Cuenca and 15 minutes' walk from Los Tiradores.

Overall score and ratings

8.0

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

QUAINT HOTEL; PARKING NOT SO GOOD.
Hotel La Plaza is an interesting hotel because if its decor. The receptionist was delightful and had taken heed of my email prior to arrival as to choice of room. Parking on the road is not so bad at weekends as the health centre opposite the hotel is closed, but during working hours (8 am to 9 pm) you are not allowed to park. The risk is that your car will be towed away and you will be fined, so pay careful attention to the notices.
Marion, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Their availability for service (check-in, check-out, etc.) is not always strictly on the schedule they say it is. The location for the price is okay, near busses, but depending on where you want to go in the historic area, it is 20 to 30 minutes walking (12 minutes by bus) -- uphill to Plaza Mayor, downhill coming back, not as convenient as some other similarly priced hotels.
2-night trip
Verified Hotels.com guest review

8/10 Very good

The staff are very friendly. Helpful in directing us to he sites in the area. Nice a quiet had a great sleep.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful art hotel with African experience.
Wonderful African art hotel. Convenient for bus to/from Madrid and also for walking to the old town. Staff welcoming and very helpful. Although the rooms are not sound proofed this did not prove to be a problem. The bathroom had a wonderful granite sink. I would definitely stay here again. Also convenient for a gourmet restaurant called Raff. I was here for only 1 night which I would say was not really not enough so I am definitely keen to return.
Verified Expedia guest review

6/10 Good

Good Budget Hotel
Good Hotel for 1 night stay. Room was a bit too small.
Verified Hotels.com guest review

6/10 Good

Enkelt boende , rena rum och trevlig personal
Sari Jaana Kristiina, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Luis Mariano, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente atención
Segunda ocasión que me hospedo en este hotel y la atención de Flora ha sido excelente. La habitación muy cómoda
Ma Carmen, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Muy bien
Atención de primera, habitacion amplia y cómoda
Jordi, 2-night trip
Verified Hotels.com guest review

6/10 Good

Registro con incidencias
Al llegar nos dijeron que no teníamos reserva con Hotels.com sino con Expedia y que la reserva eran dos habitaciones individuales. Les enseñé mi reserva con Hotels.com y los detalles donde ponia 2 habitaciones con dos personas cada una y nos dijeron que gracias a q este fin de semana no habia problemas y podian darnos las habitaciones dobles que sino no hubiera sido posible. También nos dijeron que el precio no se correspondia con el de la reserva. Al final nos cobraron el precio de la reserva y nos dieron dos habitaciones dobles pero no sabemos porque esa confusión. Segun ellos no trabajan con Hotels.com.
Guadalupe, 1-night family trip
Verified Hotels.com guest review